Don’t just hire the first mover you come across. Look for online reviews and ratings from past customers. Check with the Better Business Bureau to see if any complaints have been filed against the company. Look for mover associations and certifications that prove the company is legitimate. 

2. Get a Written Estimate 

Always get a written estimate of the total cost before signing a contract. Don’t rely on verbal agreements or estimates over the phone. Know exactly what you’re paying for, including any additional fees or surcharges. Some scam movers will offer a low quote initially, only to hike up prices later by adding fees not mentioned in the contract. 

3. Insurance & Coverage 

Ask if they carry insurance and find out what type of coverage, they offer in case something is damaged or lost during the move. Legitimate movers will carry insurance that covers damages that occur during transportation. Without it, you’ll be responsible for the costs of any damage. 

Take your time to review the terms carefully and don’t sign it until you understand everything. Read the fine print and ask for clarification on anything you don’t understand. Look for the cancellation policy in case you need to change your moving date or cancel entirely. A legitimate mover will make sure you understand everything before you sign. 

Get contact information for the company and their employees in case you need to follow up on anything during or after your move. Make sure to get a working phone number and email address for the company in case anything goes wrong. If you have any questions, contact the company directly rather than relying on a third party. Make sure the company provides accurate addresses to avoid fraudulent activities. 

Make sure to make a list of the content in your home, especially your most treasured items. Or get a copy of the inventory list with all items being moved. Don’t be afraid to ask for a copy of the list, even if the movers are in a hurry. Make sure the inventory list is detailed and accurate to prevent damage, missing or stolen goods. 

Legitimate movers won’t ask for full payment before the move is complete. They’ll usually only ask for a deposit upfront (a 25% deposit is the standard). Instead, pay the deposit and only pay the full balance after the move is complete, and you’ve verified that all your items are there and in good condition. 

For more information on how to protect your move, read our blog here!