Ruling Out Infection at Home Saves a Trip to ER

Author

LIFESPARK COMMUNITY HOME CARE

For more information about the author, click to view their website: Lifespark

Posted on

Jan 18, 2025

Book/Edition

Minnesota - Twin Cities Metro Area

share-this
Share This

One Sunday morning in early August, Irene woke up with a badly swollen knee. She thought about waiting until Monday to call her Lifespark Nurse Practitioner but was afraid that bacteria from an infected tooth had migrated to her artificial knee joint, something her orthopedic surgeon had warned her about. If left untreated, an infected joint could require additional surgeries, which is why she had taken prophylactic antibiotics before and after a recent dental procedure.

The last thing Irene, 74, wanted was another surgery, but based on previous emergency room visits, she dreaded the thought of going to the ER. “You’re sitting for hours next to people who are sick with the flu or COVID, when you’re already not feeling well yourself,” she said. “The doctors are regular GPs [general practitioners] so they’d probably just run some tests and send me home with antibiotics, which I’m already taking.” She was also concerned about the $100 co-pay, adding that she lives in low-income housing and has limited financial resources.

Instead, Irene called Urgent Response Services, Lifespark’s 24-hour nurse triage line.

Convenient, efficient, and trusted

As a member of Lifespark COMPLETE (LSC), Irene qualified for Urgent Response Services which provides acute-level care for members in their homes. Within minutes, Leah Castle, RN, BSN, Mobile Urgent Responder, was on her way, getting briefed by the triage nurse on Irene’s concerns.

Once at Irene’s home, Leah logged onto the secure portal to access key client information, including Irene’s health history, medications, allergies, support system, financial considerations, contingency plans, and goals of care. “Having this level of detail at our fingertips helps us make more accurate, more efficient assessments,” she said. “It also gives us a more complete picture of the member, so we can offer recommendations that align with their goals and lifestyle.”

After taking Irene’s vitals, she drew some blood, took a photo of the worrisome knee, and talked through her findings with the on-call provider. They were both confident that it wasn’t a bacterial infection but would wait for the lab results for confirmation. Leah sent a note to Irene’s COMPLETE team to schedule a follow-up for the next week. In the meantime, Irene was to continue the antibiotics, take a Tylenol every six hours, ice her knee, and keep the leg elevated as much as possible.

Leah dropped off the blood samples at the hospital lab for processing, and in less than two hours, the on-call physician had the results. Leah called Irene to let her know that the labs were negative for systemic infection and that her inflammatory markers were within normal range.

Irene was relieved. “This was so much better than going to the ER,” she said.

Rule-outs and rule-ins

In Leah’s experience, older adults often go to the ER to make sure there’s nothing seriously wrong. In fact, studies show that roughly 32% of hospital ER visits are non-urgent and unnecessary. As a Mobile Urgent Responder, she’s able to rule out those non-emergencies, efficiently and effectively, from the person’s home.

“That was the case with Irene: she’s had both knees replaced and was very concerned that she’d need more surgery,” Leah said. “We were able to put her at ease and assure her that we would continue to monitor and manage her symptoms from home.” If there is something to be concerned about, Leah added, the Mobile Urgent Response team is able rule in the need for emergency care.

Building on career experience

Having the confidence to make quick, accurate assessments and communicate them to Lifespark’s medical experts comes from her diverse career background. One of Leah’s first nursing jobs was on a cardiac step-down unit, a fast-paced, intense environment where the nurses were constantly working with different physicians and therapists. “I learned how to quickly build trusting relationships with the providers and also with families during some of the darkest moments of their lives,” she said.

Leah said she grew professionally in that environment, gaining skills and knowledge that prepared her for her next job, at a long-term acute care hospital. The individuals she cared for had complex diagnoses and illnesses, such as extensive wounds, traumatic brain injury, chronic kidney disease, and respiratory failure. “Patients were here for two to six months or more, many of them on ventilators and feeding tubes, so I got to know their families and learned how to support them, too,” she said.

In 2017, Leah joined Lifespark Community Home Care as their first on-call nurse. “Coming into the Home Care setting with my background was powerful, because I knew what my clients had just walked out of, whether that was the hospital or rehab, and now I could help them stay healthy at home,” she said.

Seven years later, she was recruited for Lifespark’s Mobile Urgent Response team. “I feel like each step in my career has prepared me for the next one, and now, as a Mobile Urgent Responder, I can be the eyes and ears of our providers in the home,” she said. “I can also bring care and compassion and empathy to our members, so they feel confident in the care we’re providing.”

Benefits of early intervention

The Mobile Urgent Response team has been most successful when members call the triage line before their symptoms progress to a critical level. The team has been able to treat early symptoms of congestive heart failure (CHF) and chronic obstructive pulmonary disease (COPD) in the home, often with a short-term medication adjustment. However, if a CHF or COPD exacerbation isn’t treated, the client would likely need to be hospitalized for IV therapy and increased respiratory support. 

Recently, Leah collaborated with the on-call provider to diagnose a painful ear infection that had developed quickly. The physician faxed a prescription for antibiotics to the client’s pharmacy which they were able to pick up and start taking that same day.

“It’s really fulfilling and rewarding to be able to offer this service to our members and their families who want to be supportive but can’t always be there in person,” Leah said. “They’re in good hands with Lifespark.”

To learn how Lifespark helps seniors stay healthy at home, visit Lifespark.com or call 952-345-8770.

 

Other Articles You May Like

Hospice Care in Northern Colorado: What Families Need to Know

When navigating the final stages of a loved ones life, having access to compassionate, professional care can make all the difference. Hospice care in Northern Colorado offers families the support they need during one of lifes most challenging transitions. Understanding what hospice is, when its appropriate, and how to find the right support locally can bring comfort and clarity to families during a difficult time.This guide will walk you through what hospice care includes, how it helps both patients and families, and how to explore your options in Northern Colorado. What Is Hospice Care?Hospice is specialized care designed for individuals who are facing a life-limiting illness, typically with a prognosis of six months or less if the illness runs its natural course. Rather than focusing on curative treatment, hospice emphasizes comfort, dignity, and quality of life. It provides comprehensive physical, emotional, and spiritual support to both patients and their families.Hospice services are often provided in the patients home, but they can also take place in assisted living facilities, nursing homes, or dedicated hospice centers. Key Features of Hospice CareFamilies considering hospice care in Northern Colorado should understand what these services typically include:Pain and symptom managementEmotional and psychological support for patients and family membersSpiritual care and counselingCoordination of medical equipment and supplies24/7 on-call nurse availabilityBereavement support for loved ones after the patients passingHospice teams are made up of healthcare professionals including doctors, nurses, social workers, chaplains, aides, and trained volunteers who work together to deliver personalized care. When to Consider Hospice CareOne of the most common questions families ask is, When is the right time to consider hospice? While its never an easy decision, hospice is often appropriate when:Curative treatments are no longer effective or desiredA patients condition is declining despite medical careQuality of life becomes the primary focusThe patient or family is seeking holistic, compassionate end-of-life supportHospice can be a source of peace, helping families shift their focus from medical interventions to spending meaningful time together. Hospice Services in Northern ColoradoNorthern Colorado is home to a wide range of hospice providers who serve communities such as Fort Collins, Greeley, Loveland, and surrounding areas. These providers offer both in-home and facility-based services tailored to meet individual needs.Whether you're seeking help for a loved one with advanced cancer, heart failure, dementia, or another life-limiting condition, hospice providers in Northern Colorado are committed to delivering compassionate care that honors each persons journey.Explore your local options here: Northern Colorado Hospice Directory Home Health and Supportive Services in Northern Colorado Choosing the Right Hospice ProviderBecause hospice care is so personal, its important to find a provider that aligns with your loved ones values and your familys expectations. Consider the following when making your decision:Is the provider Medicare-certified?What services are included in their care plan?Are bereavement services offered for family members?How quickly can care begin once a referral is made?Are spiritual and cultural preferences respected and supported?Take time to ask questions, meet the care team, and understand whats included in their approach to hospice. Final ThoughtsHospice is not about giving upits about choosing dignity, peace, and comfort for those nearing the end of life. In Northern Colorado, families have access to a wide range of supportive services that can make this transition more meaningful and less stressful. At Seniors Blue Book, were here to help you explore trusted, local hospice providers and get the information you need to make confident decisions.

Navigating Home Care in Northern Colorado: A Guide for Seniors and Families

As the aging population continues to grow across the U.S., many families are exploring options that allow their loved ones to age in place with dignity and support. Home care has become one of the most sought-after services for seniors who wish to remain independent while receiving help with daily living tasks or medical needs. For those living in Northern Colorado, the home care landscape offers a wide range of choices tailored to different levels of care.Whether you're just beginning your research or seeking immediate assistance, this guide will walk you through what home care is, who it helps, and how to navigate your options in Northern Colorado. What Is Home Care?Home care refers to a variety of supportive services delivered directly in a persons home. These services can range from non-medical assistancesuch as help with bathing, dressing, and meal preparationto skilled nursing care and therapy provided by licensed healthcare professionals.There are two primary types of home care:Non-Medical Home Care (also called Personal Care or Companion Care): This includes help with activities of daily living (ADLs), companionship, housekeeping, transportation, and meal support.Home Health Care: This involves clinical care provided by licensed professionals, such as nurses or physical therapists, and often requires a physicians order. Services may include medication management, wound care, therapy, and chronic disease monitoring. Benefits of Home Care for Seniors in Northern ColoradoSeniors in Northern Colorado enjoy the unique benefits of receiving care at home while remaining part of their community. Home care can:Allow seniors to maintain independence and stay in familiar surroundingsProvide personalized, one-on-one supportOffer flexible schedules based on needsReduce the risk of hospital readmission or institutionalizationSupport family caregivers by sharing responsibilitiesIn a region like Northern Coloradowhere outdoor spaces, tight-knit communities, and accessible senior programs are abundantaging in place with proper support is both realistic and enriching. Choosing the Right Home Care Services in Northern ColoradoSelecting the right home care provider begins with understanding your loved ones needs and knowing what to look for. Some important questions to consider include:What type of care is needednon-medical or medical?How often will care be required?Is the care agency licensed, bonded, and insured?What kind of training and background checks do caregivers undergo?How does the agency handle emergencies and after-hours support?Northern Colorado is home to a variety of trusted home care agencies offering diverse services. Whether you're in Fort Collins, Greeley, Loveland, or nearby rural communities, it's important to explore local providers who understand the specific needs of the areas senior population.Browse Home Care Providers in Northern Colorado Explore Home Health Agencies Near You Signs It Might Be Time to Consider Home CareYou may want to explore home care if:A loved one is recovering from surgery or illness and needs temporary helpDaily tasks such as cooking, dressing, or bathing are becoming difficultYouve noticed memory issues or signs of cognitive declineFamily caregivers are overwhelmed or experiencing burnoutThere is a new or worsening medical condition requiring monitoringEarly planning and open conversations can make the transition to home care smoother for everyone involved. Final Thoughts: A Personalized Path to Aging WellHome care empowers seniors in Northern Colorado to age gracefully and comfortably in the place they know besttheir own home. With a strong network of service providers and community resources, families have access to the support they need to make informed, compassionate decisions. At Seniors Blue Book, we are proud to provide a neutral and comprehensive platform for exploring home care options in your area. Whether you're searching for basic assistance or skilled nursing services, our directory connects you to trusted local resources.

Independent Living in Northern Colorado: A Smart Choice for Active Seniors

As more seniors across the country seek flexible and maintenance-free lifestyles, Independent Living communities in Northern Colorado are becoming increasingly popular. Whether you're downsizing from a family home or looking for a vibrant social environment with fewer responsibilities, independent living offers freedom, convenience, and connectionall in one place.In this blog, well explore what independent living really means, why Northern Colorado is a prime location for this lifestyle, and how to start exploring local options confidently. What Is Independent Living?Independent Living is a type of senior housing designed for older adults who are generally healthy and self-sufficient but want to enjoy the benefits of a community-focused, low-maintenance lifestyle. Unlike assisted living or nursing care, independent living does not provide medical or personal care. Instead, it offers:Private apartments, townhomes, or cottagesCommunity dining and housekeeping optionsSocial events, clubs, and activitiesAccess to on-site amenities like fitness centers or walking trailsSafety features such as emergency response systems and secure environmentsIts ideal for seniors who want to simplify life while staying active and connected. Why Choose Independent Living in Northern Colorado?Northern Colorado, known for its natural beauty and high quality of life, is a top destination for retirees. From Fort Collins to Greeley to Loveland, this region blends small-town charm with urban conveniencemaking it a great place for independent living.Heres why seniors are choosing to settle here:1. Mild Climate & Scenic SurroundingsNorthern Colorados four-season climate and stunning mountain views make it a peaceful yet dynamic place to call home. Easy access to walking trails, parks, and community spaces encourages seniors to stay active and enjoy nature year-round.2. Cultural & Social OpportunitiesWhether its art festivals in Loveland or downtown events in Fort Collins, the region offers endless opportunities for seniors to stay engaged. Independent living communities often coordinate group outings, fitness classes, and continuing education programs to keep residents connected and fulfilled.3. Proximity to HealthcareNorthern Colorado is home to several top-tier healthcare systems, giving seniors and their families peace of mind. While independent living doesnt include medical care, being close to hospitals and clinics is an added advantage.4. Community Support & Senior ResourcesLocal organizations and directories like Seniors Blue Book offer helpful tools for navigating senior housing options and connecting with local services designed to support older adults. Is Independent Living Right for You?Independent living is best suited for seniors who:Do not need daily assistance with tasks like bathing or medicationWant to downsize and simplify their daily routinesAre looking for a built-in social networkPrefer not to worry about home maintenance or cookingValue their independence but want access to optional support servicesIf this sounds like youor a loved oneit may be time to explore your local options. Exploring Independent Living Options in Northern ColoradoWhen beginning your search, its important to tour multiple communities and ask the right questions. Consider factors such as:Housing styles and floor plansMeal plans and dining optionsScheduled activities and wellness programsTransportation servicesMonthly costs and contract flexibilitySafety and security featuresNorthern Colorado offers a variety of independent living communities with a range of amenities and price points to suit different needs.To begin your search, check out our full directory of Independent Living options in Northern Colorado. Final Thoughts: Embracing the Next Chapter Choosing independent living isnt just about finding a new place to liveits about discovering a lifestyle that supports your freedom, health, and happiness. Northern Colorado offers the perfect blend of beauty, accessibility, and vibrant community life for todays active seniors.

Local Services By This Author

Lifespark Hospice

Hospice 5320 West 23rd Street, #130, St. Louis Park, Minnesota, 55416

At Lifespark Hospice, we focus on you as a whole person. That includes your happiness, your comfort, your wishes, and yes, your life as you want to live it. That's where we start. Then, we surround you and your family with a team of compassionate people who look for creative ways to make every day meaningful. Your hospice team can include our hospice medical director, nurses, social workers, spiritual and bereavement counselors, hospice aides, specially trained volunteers, a music therapist, and a massage therapist. Your Hospice team meets you wherever you are on your life journey. To support you and your family, physically, emotionally, and spiritually. To keep you engaged in life. To make sure your needs and wishes are understood and honored. And to help you prepare for the transition ahead.

Lifespark Community Home Care

Care Management 5320 W 23rd St, Ste 130, Saint Louis Park, Minnesota, 55416

What Can We Do For You?We want you to live a sparked and independent life.  For that to happen, our passionate team works to understand your needs, wishes, and goals.  We are your life-long advocates, ready to connect you to the right team at the right time.  That is why we start with a free, no obligation consultation along with a start of care discovery by an RN Case Manager.  From there we offer:Ongoing Free Access to Lifespark's 24/7 Everyday Support ServicesCompanionship and Meaningful ActivitiesHomemakingTransportationSafety and SupervisionFall PreventionLive-In CaregivingMobilityMedication Assistance and RemindersSupport for clients with memory loss or dementiaSpecialty CarePersonal CareCall us today at 952-345-8770 or visit us at lifespark.com

Lifespark Community Home Care

Nursing Services/Care 5320 W 23rd St, Ste 130, Saint Louis Park, Minnesota, 55416

What Can We Do For You?We want you to live a sparked and independent life.  For that to happen, our passionate team works to understand your needs, wishes, and goals.  We are your life-long advocates, ready to connect you to the right team at the right time.  That is why we start with a free, no obligation consultation along with a start of care discovery by an RN Case Manager.  From there we offer:Ongoing Free Access to Lifespark's 24/7 Everyday Support ServicesCompanionship and Meaningful ActivitiesHomemakingTransportationSafety and SupervisionFall PreventionLive-In CaregivingMobilityMedication Assistance and RemindersSupport for clients with memory loss or dementiaSpecialty CarePersonal CareCall us today at 952-345-8770 or visit us at lifespark.com