Adult Protective Services

Posted on

Sep 07, 2019

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Adult Protective Services (APS) receives reports of abuse, neglect, and exploitation of at-risk adults, conducts an investigation into the allegations, and implements services to reduce and prevent further mistreatment.
Colorado operates as a stated supervised, county administered system. County APS programs provide for the safety and protection of at-risk adults who are or are suspected to be, victims of mistreatment.
At-risk adults are defined as persons age 18 or older who are susceptible to mistreatment or self-neglect because the adult is unable to perform or obtain services necessary for his or her health, safety, or welfare or because they lack sufficient understanding or to make or communicate responsible decisions concerning their person or affairs.
Certain professionals are required by law (mandatory reporters) to report physical abuse, sexual abuse, caretaker neglect and exploitation of at risk elders and at-risk adults with intellectual and developmental disabilities. An at-risk elder is any person 70 years of age or older. An at-risk adult with IDD is a person who is eighteen years of age or older who has an onset of an intellectual and developmental disability before the person is 22 years old.
Mandatory reporters must make a report to local law enforcement within 24 hours of witnessing or becoming aware of the mistreatment. Failure to make a report or if you make a false report it is a class 3 misdemeanor. If charged and convicted you could receive a fine of up to $750, or six months in jail or both.
An at-risk adult has the right to refuse services and APS assistance when they appear capable of understanding the consequences of doing so, he or she cannot be forced to accept any services.
Byline: Editors Note: This article was submitted by Pueblo County APS, a division of Pueblo County Dept. of Human Services and may be reached at 719-583-6853

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Protect Aging Parents From Elder Abuse

When families think about elder abuse, they often picture an anonymous scammer calling from another state, sending a convincing email, or trying to steal someone's banking information. Those threats are real, but they are only part of the problem.Sometimes the person taking advantage of an older adult is someone they already know and trust. It could be a relative, caregiver, friend, neighbor, or a person who has been given legal authority to help manage finances.Pennsylvania recognizes financial exploitation as a serious concern for older adults. The Pennsylvania Department of Aging provides resources addressing the misuse or theft of an older adult's assets, including concerns involving bank accounts, credit cards, property, scams, and misuse of legal authority.Estate planning cannot guarantee that abuse will never occur. Thoughtful planning can, however, help an older adult decide who should have authority, establish clearer responsibilities, and create a structure for handling important decisions if help is needed.For Pennsylvania families, that makes estate planning part of a broader conversation about independence, safety, accountability, and trust.Elder Abuse Is Not Always an Outside Threat Financial exploitation can be difficult to recognize because questionable behavior may begin inside an otherwise normal relationship.Consider an older parent who increasingly relies on an adult child for transportation, groceries, banking, and medical appointments. The arrangement may begin with good intentions. Over time, however, that person might begin making withdrawals the parent does not understand, using the parent's money for personal expenses, or pressuring the parent to make financial changes.A neighbor might start helping an isolated older adult with errands and gradually gain access to sensitive financial information. A caregiver may legitimately handle certain expenses while eventually making purchases that primarily benefit the caregiver.None of this means families should become suspicious of everyone who helps an aging loved one. Most family members and caregivers provide support because they genuinely want to help.The important point is that familiarity alone does not create protection. Trust can be combined with reasonable accountability.Pennsylvania has studied financial exploitation of older adults and developed prevention efforts involving aging professionals, law enforcement, financial institutions, and other organizations. Families can learn more through the Pennsylvania Department of Aging financial exploitation resources.Why a Power of Attorney Deserves Careful AttentionA financial power of attorney can be one of the most important documents in an estate plan.It allows an individual, known as the principal, to authorize another person, known as the agent, to handle certain matters on the principal's behalf. This authority can become particularly important if illness, injury, or cognitive changes make managing finances more difficult.The document matters, but so does the person receiving the authority.Under Pennsylvania law, an agent who accepts an appointment under a power of attorney must act according to the principal's reasonable expectations when those expectations are known. Otherwise, the agent must act in the principal's best interest. The agent must also act in good faith and remain within the authority granted by the document.Pennsylvania law also addresses duties involving loyalty, conflicts of interest, appropriate care, recordkeeping, and separation of the agent's funds from the principal's funds, subject to specific exceptions. Families can review the Pennsylvania law governing power of attorney agent duties.These requirements provide legal protections, but families should not rely on the law alone to correct a problem after assets have already been misused.Choosing the right person from the beginning is an important part of planning.Families creating or reviewing a plan can learn more about Entrusted Legacy Law's approach to Pennsylvania estate planning.Being Family Does Not Automatically Make Someone the Right ChoiceMany people select estate planning decision-makers almost automatically.The oldest child gets named because that feels traditional. The child who lives nearby is chosen because it seems convenient. Someone who already helps with bills receives additional authority because the arrangement is familiar.Those factors may be relevant, but they should not necessarily be the only considerations.When choosing someone to handle important financial or legal responsibilities, it can help to consider whether that person: Manages money responsibly Respects the older adult's wishes and boundaries Communicates clearly Can keep accurate records Understands that the assets belong to the older adult Can separate personal interests from the older adult's interests Can handle family disagreement appropriately Is likely to remain available when help is actually needed Someone can be loving, dependable, and deeply involved in a parent's life while still being the wrong person to manage significant financial matters.Estate planning gives families an opportunity to think about those distinctions before a crisis makes the decision more difficult.Estate Planning Can Create Layers of ProtectionThere is no single document that prevents elder abuse.Protection may involve a combination of appropriate legal documents, carefully chosen decision-makers, family communication, professional guidance, and ongoing attention to changes in the older adult's circumstances.Depending on the individual, planning may involve powers of attorney, wills, trusts, health care documents, long-term care planning, asset protection strategies, and other tools.Families facing questions about aging, long-term care, or asset protection can explore Entrusted Legacy Law's elder law and Medicaid planning services.Good planning is not about unnecessarily taking control away from an older adult.Quite often, the opposite is true.Planning while someone can clearly communicate their preferences allows that person to decide whom they trust, what authority those people should receive, and how their wishes should be handled if assistance becomes necessary later.Oversight Does Not Have to Mean DistrustSome families hesitate to build accountability into an estate plan because they worry it suggests they do not trust the person being named.That does not have to be the case.Appropriate transparency can protect everyone involved, including the person serving as agent.For example, it may be helpful for appropriate family members to understand who is responsible for particular tasks, where important documents are located, and which professional advisers are involved.Depending on the circumstances, an attorney may also discuss whether additional safeguards are appropriate.The right structure varies from one family to another. Too many people involved can create confusion and conflict. Too little transparency may make questionable conduct more difficult to recognize.This is one reason an estate plan should reflect the family's actual relationships rather than relying entirely on generic documents.Know the Possible Warning SignsNo single behavior proves that elder abuse or financial exploitation is occurring. Changes in finances, health, or behavior can have many explanations.A pattern of unusual changes, however, may justify asking more questions.Possible concerns can include: Unexplained account withdrawals Unpaid bills despite available resources Unexpected property transfers Increased isolation Sudden financial secrecy Confusion about financial transactions New people becoming unusually involved in financial decisions Pressure to sign documents the older adult does not understand Unauthorized purchases or charges Families should be careful not to treat every unusual financial choice as proof of exploitation.Older adults generally retain the right to make their own decisions while they have the legal ability to do so, even when their adult children might have chosen differently.Concern becomes more significant when there are indications of coercion, deception, unauthorized transactions, misuse of legal authority, or an inability to understand what is occurring.The Commonwealth provides additional guidance through its official elder abuse reporting information.Stay Connected Without Taking Away IndependenceOne of the most useful safeguards is also one of the simplest: maintaining a relationship.Regular conversations can make changes easier to notice.That does not mean monitoring every purchase or treating aging as though it automatically causes incapacity. It means making conversations about finances, care, estate planning, and future needs normal enough that a parent feels comfortable raising concerns.Adult children might ask:"Are you still comfortable with the people named in your estate planning documents?""Who would you want helping you if managing your finances became difficult?""Does someone you trust know where your important documents are located?""Has anyone pressured you to make a financial decision you did not want to make?""Is anything about paying bills or managing accounts becoming harder?"The goal is support, not surveillance.A parent who feels respected may be more willing to discuss a questionable interaction than someone who fears that mentioning a problem will cause the family to take away control.Families who are unsure how to begin these conversations can also review Entrusted Legacy Law's guide on helping aging parents with estate planning.Review the Plan as People and Circumstances ChangeAn estate plan should not simply disappear into a drawer for decades.Someone who was the right choice for an important role ten years ago may not be the right person today.Relationships change. People move. Divorces happen. Health conditions develop. Family members may experience financial difficulties of their own. Someone who was once responsible and available may no longer be able to serve.A review may be particularly useful after: A major health change The death or incapacity of a named decision-maker Divorce or significant family conflict A substantial change in assets A move to another state Increasing long-term care needs Concerns about someone's management of finances A breakdown in trust with a named agent Reviewing documents while the older adult can participate directly often provides a greater opportunity to make thoughtful decisions before a crisis develops.Elder Scams by Trusted People Are Different RisksFamilies also need to protect older adults from outsiders.Imposter calls, fraudulent messages, fake emergencies, technology scams, investment schemes, and other forms of fraud can pose serious risks.Those situations are somewhat different from exploitation by someone who already has legitimate access or occupies a trusted role.Entrusted Legacy Law has a separate resource explaining how estate planning can help protect loved ones from financial scams.The distinction matters because a family may need to address both risks at the same time.A thoughtful plan can consider threats from unknown scammers while also making sure the people who legitimately receive authority are appropriate choices.Pennsylvania Continues to Address Financial ExploitationPennsylvania has taken steps to study and respond to financial exploitation of older adults.The Pennsylvania Department of Aging's financial exploitation work has included research, educational resources, and collaboration among aging professionals, financial institutions, law enforcement, legal professionals, and other stakeholders.Public programs and legal protections matter, but they cannot replace healthy family involvement.Protection often begins with knowing who has authority, keeping important documents current, maintaining communication, and recognizing when something has changed.What Should You Do If You Suspect Elder Abuse in Pennsylvania?Families should not feel that they have to conduct their own investigation before seeking help.Pennsylvania's Statewide Elder Abuse Hotline is available 24 hours a day at 1-800-490-8505. The Commonwealth states that reports may be made on behalf of an older adult and may be anonymous.If an older adult is in immediate danger or experiencing a medical emergency, contact emergency services.Families can review current reporting information through Pennsylvania's official Report Abuse of an Older Adult resource.If the concern involves finances, a power of attorney, trust, ownership change, property transfer, or another estate planning matter, speaking with a Pennsylvania attorney may also help the family understand what authority exists and what options may be available.The appropriate response depends on the facts, the legal documents involved, the older adult's circumstances, and whether suspected misconduct has already occurred.Protect the Person, Not Just the PropertyEstate planning is often described as deciding who receives property after someone dies.For aging adults, it can be just as important to decide who may have authority while they are alive. 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How Visiting Angels-Pueblo Helps Seniors Navigate Life Transitions in Pueblo

Aging rarely happens all at once. More often, it unfolds through small changes that signal it may be time for extra supporta missed appointment, groceries feeling heavier than they used to, or a fall that doesnt cause injury but raises concern. For seniors and families in Pueblo, these moments can bring uncertainty: What kind of help is needed now? How do we plan ahead without overreacting?Visiting Angels-Pueblo helps families answer those questions with clarity and confidence. Through flexible, non-medical home care, Visiting Angels-Pueblo supports seniors during life transitionsallowing them to remain at home while adapting to changing needs. Rather than waiting for a crisis, many Pueblo families use non-medical care as a proactive step that preserves independence, reduces stress, and creates a plan for the future.Why Transitions Are a Pivotal Moment in AgingTransitions can arrive in many forms, including: The loss of a spouse or partner A minor fall or health scare Deciding to stop driving Fatigue that makes daily tasks harder Growing concern from family members about safety These moments dont always require medical care, but they do call for extra support. Non-medical home care provides help before challenges escalatebridging the gap between full independence and higher levels of care.A Visiting Angels-Pueblo care coordinator explains, We often meet families at a turning point. Our goal is to help them plan early, so seniors stay in control of their choices.Non-Medical Home Care as a Planning ToolToo often, care decisions are made during emergencies. Non-medical home care offers an alternative: gradual, thoughtful planning that evolves with a seniors needs.Visiting Angels-Pueblo helps families: Identify early signs that support would be helpful Start with limited care and increase only if needed Avoid sudden moves to facilities Maintain independence while improving safety This step-by-step approach helps seniors accept support on their own termswithout feeling overwhelmed.Supporting Transitions After a Health EventEven when medical treatment isnt required long-term, a health event can shake confidence. Seniors may feel weaker, more cautious, or anxious about being aloneeven if doctors say theyre fine.Non-medical home care can support recovery by: Assisting with personal care and mobility Helping with meals and household tasks Providing companionship during recovery Offering reassurance and supervision This support often helps seniors regain confidence while staying safely at home.Helping Seniors Accept Help Without Losing IndependenceOne of the biggest challenges families face is helping a loved one accept help. Seniors may fear that support means giving up independence or control over their lives.Visiting Angels-Pueblo addresses this by: Involving seniors in care decisions Respecting established routines and preferences Offering help incrementally Framing care as partnership, not dependency A Visiting Angels-Pueblo caregiver shares, We meet seniors where they are. We support what they want to keep doing, not take it away.Guidance and Reassurance for FamiliesTransitions can be just as stressful for families as they are for seniors. Adult children may worry about safety but struggle with how to start the conversation. Spouses may feel unsure about how much help is appropriate.Visiting Angels-Pueblo supports families by: Providing clear guidance during decision-making Offering consistent, reliable care Reducing second-guessing and worry Allowing families to focus on emotional connection Knowing there is a plan in place often brings tremendous peace of mind.Flexible Care That Grows with Changing NeedsA major advantage of non-medical home care is flexibility. Visiting Angels-Pueblo offers care plans that can adapt over time.Care may begin with: A few hours a week for companionship or errands And later expand to: Daily assistance with personal care Increased safety supervision More structured routine support This adaptability allows seniors to remain at home longeroften delaying or preventing the need for facility-based care.Staying Connected to Pueblo Life During TransitionsTransitions can cause seniors to withdraw from activities they enjoy. Non-medical home care helps reduce barriers so seniors can stay connected to their community.Caregivers may assist with: Transportation to appointments or social outings Accompaniment to church or community events Encouragement to maintain hobbies and routines In a community-oriented city like Pueblo, staying engaged often plays a key role in emotional well-being.A Local Perspective That Builds TrustVisiting Angels-Pueblo serves seniors and families right here in the local community. 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Care plans are designed to adapt as needs change.Does non-medical care replace family involvement? No. It complements and supports families.Is care customized for each transition? Yes. Support is tailored to individual goals and preferences.Does Visiting Angels-Pueblo serve areas outside Pueblo? Services primarily cover Pueblo and surrounding Southern Colorado communities.Planning Today for Peace of Mind TomorrowAging brings changebut it doesnt have to bring uncertainty. With thoughtful planning and the right support, seniors can navigate life transitions while remaining safe, independent, and at home. Visiting Angels-Pueblo provides non-medical home care that helps Pueblo families turn moments of change into confident next steps. For families exploring non-medical home care as part of a long-term plan, more information about services and availability can be found on Visiting Angels-Pueblos Seniors Blue Book Listing

How Visiting Angels-Pueblo Helps Pueblo Families Balance Love, Responsibility, and Well-Being

In Pueblo, caring for family is a deeply held value. Many older adults rely on spouses, adult children, or other relatives to help them remain at home as they age. While this care is given out of love, it often comes with significant emotional, physical, and logistical challenges. Over time, even the most devoted caregivers can feel overwhelmedespecially when they are trying to balance caregiving with work, parenting, and their own health.Visiting Angels-Pueblo understands that successful aging at home depends not only on supporting seniors, but also on supporting the family caregivers who stand beside them every day. Through non-medical home care, Visiting Angels-Pueblo helps families share the caregiving load, reduce stress, and create a healthier balance for everyone involved.The Growing Role of Family Caregivers in PuebloAcross Pueblo and Southern Colorado, family caregiving has become increasingly common. Seniors are living longer, and many prefer to remain at home rather than move into a facility. As a result, spouses and adult children often step into caregiving rolessometimes gradually, sometimes suddenly.Family caregivers may find themselves responsible for: Assisting with bathing, dressing, and grooming Preparing meals and managing household tasks Providing transportation and running errands Offering companionship and emotional support Monitoring safety and daily routines Over time, these responsibilities can take a toll, especially when caregivers feel they must handle everything alone.A Visiting Angels-Pueblo care coordinator notes, Caregivers often dont realize how much theyre doing until theyre exhausted. Our goal is to step in before burnout happens.Non-Medical Home Care as a Caregiver AllyNon-medical home care offers practical, hands-on support that directly eases caregiver strain. Rather than replacing family involvement, Visiting Angels-Pueblo complements itproviding assistance where help is most needed.Caregivers from Visiting Angels-Pueblo can help with: Personal care routines Light housekeeping and laundry Meal preparation and grocery support Transportation and accompaniment Supervision and companionship This shared approach allows family caregivers to step back, rest, and focus on their own well-beingknowing their loved one is safe and supported.Preserving Family RelationshipsOne of the most challenging aspects of caregiving is how it can change family dynamics. Spouses may begin to feel more like nurses than partners. Adult children may struggle to balance authority and respect when helping a parent.By handling many of the daily tasks, Visiting Angels-Pueblo helps families shift back into their original roles. Time spent together becomes less about managing responsibilities and more about enjoying meaningful connection.A Visiting Angels-Pueblo caregiver shares, When families dont have to focus on every task, they get to be present with each other again.Preventing Caregiver BurnoutBurnout doesnt happen all at onceit builds slowly through stress, fatigue, and constant worry. Non-medical home care plays an important role in preventing burnout by creating space for caregivers to recharge.Support from Visiting Angels-Pueblo can help caregivers: Get consistent breaks from daily responsibilities Maintain their own health and energy Reduce anxiety about safety and routines Feel confident that care is handled properly When caregivers are supported, they are better able to provide love, patience, and emotional presence.Flexibility That Fits Real LifeEvery caregiving situation is different. Some families need just a few hours of help each week, while others require daily support. Visiting Angels-Pueblo offers flexible, customizable care plans that adapt to each familys needs.Care schedules can: Be part-time or full-time Increase during periods of stress or transition Adjust as a seniors needs evolve This flexibility ensures families receive the right level of supportwithout unnecessary services or commitments.Supporting Seniors While Respecting IndependenceMany seniors worry that outside help means losing independence. Visiting Angels-Pueblo addresses this concern by providing care that encourages participation and autonomy.Caregivers assist where needed but involve seniors in daily tasks whenever possible. This respectful approach helps seniors feel capable and valued, while also reducing the physical demands placed on family caregivers.A Local Partner Families Can TrustAs a locally focused provider, Visiting Angels-Pueblo understands the values and expectations of Pueblo families. Care is delivered with respect for independence, dignity, and the close-knit nature of the community.Families often appreciate working with a provider who understands: The emotional weight of caregiving decisions The desire to keep loved ones at home The importance of trust and consistency This local connection helps build long-term relationships that families can rely on.When Caregivers Should Seek SupportMany caregivers wait too long before asking for help. Non-medical home care may be especially beneficial when: Caregiving begins to affect health or work Stress and fatigue become constant A senior needs supervision during the day Family members feel overwhelmed or isolated Safety concerns arise at home Visiting Angels-Pueblo helps families recognize these signs early and take proactive steps.Strengthening the Entire Care CircleWhen caregivers are supported, everyone benefits. Seniors receive consistent, compassionate care. Families experience less stress and more confidence. Relationships grow stronger instead of strained.Non-medical home care creates a care circle where responsibilities are sharedrather than carried alone.Frequently Asked QuestionsIs non-medical home care only for seniors living alone? No. It also supports seniors who live with family caregivers.Can care be temporary or short-term? Yes. Care can be short-term or ongoing, depending on needs.Does Visiting Angels-Pueblo replace family caregivers? No. Caregivers complement and support families.Can care schedules change over time? Yes. Care plans are flexible and adaptable.Does Visiting Angels-Pueblo serve areas outside Pueblo? Services primarily cover Pueblo and nearby Southern Colorado communities.Caring for Those Who CareFamily caregivers give their time, energy, and hearts every daybut they dont have to do it alone. Visiting Angels-Pueblo provides Pueblo families with compassionate non-medical home care that supports seniors while protecting the well-being of those who love them. For families seeking caregiver support through non-medical home care, more information about services and availability can be found on Visiting Angels-Pueblos Seniors Blue Book Listing