For more information about the author, click to view their website: https://hamiltonrelay.com/pennsylvania/index.html
Pennsylvania (PA) Relay is a free public service that provides telecommunication solutions to citizens who are deaf, hard of hearing, DeafBlind, or who have difficulty speaking. With support from PA Relay, these individuals can place and receive calls through assistive services and technology. PA Relay has a team of outreach coordinators who visit various communities throughout the state to bring more awareness to this valuable service. Outreach coordinators connect with potential PA Relay users, their loved ones, and community members and inform them about the available solutions that could help them, or someone they know, communicate more efficiently and effectively.
PA Relay’s outreach coordinators Jenny Pearson and Thadeus Graham took some time to answer important questions about the free public service and their roles on the outreach team to help people understand how they can benefit from PA Relay services and the educational opportunities available through the outreach program. Keep reading to get to know your outreach coordinators!
What are the responsibilities of your role as an outreach coordinator?
Jenny: As an
outreach coordinator, my main focus is educating Pennsylvania residents and
businesses about the services provided by PA Relay and how those services
work. It’s my
pleasure to travel throughout the state educating people about PA Relay’s
services and how businesses and organizations can benefit from using PA Relay
to connect with potential clients who use accessible telecommunications to
conduct business. To do this, the outreach team exhibits at community events,
gives educational presentations to local organizations, and provides training
to businesses and organizations.
Thadeus: I educate people about PA
Relay as well as assist people in gaining access to the free public service. As
an outreach coordinator my role is to both assist our relay users as well as
introduce people who could benefit from the service to PA Relay. I answer
questions, help with equipment installations, provide a point of contact for
our users, host presentations, or attend expos and health fairs to make sure
everyone is aware of the services that are available to them.
How can PA Relay’s services help people stay connected, and how do you help people learn more about these specific services?
Jenny:
In
presenting this information at public and private events, the outreach team can
inform people on how these services work and why they are important for
accessibility and facilitation of communication for people of all
abilities.
Thadeus: PA Relay’s services help
people stay connected by returning independence and autonomy to our users. It
empowers people who are deaf, DeafBlind, hard of hearing, or who have speech
differences to connect to standard telephone users directly through their
adaptive equipment. I help people learn about these services through a variety
of methods.
What kind of events do you attend as an outreach coordinator?
Jenny: Some types
of events the outreach team attends could be health fairs, senior expos, state
and local fairs, church groups, chamber of commerce events, conferences, and
virtual presentations.
Thadeus: I will attend any event
that will have me and that will have a meaningful impact for my fellow Pennsylvania
residents. I attend health fairs, senior expos, and host presentations at local
organizations. I also work with community leaders to schedule town hall events
or even host awareness nights at local sporting events. I’ve met with PA Relay
users in their homes to help them with their adaptive equipment on a more
personal level.
What has been one of your favorite events that you’ve attended as an outreach coordinator? What made it so memorable?
Jenny: I have been an outreach coordinator for six years and have experienced so many amazing events and interactions. Some of my favorite events involve educating seniors and their caregivers about PA Relay and how we can help maintain connections between those who use traditional telephone services and those who use relay services. Hearing loss is a common experience among those who are aging, and to be able to provide these folks with a solution like Voice Carry-Over or Captioned Telephone is incredibly rewarding, especially when they share their experiences with me.
Thadeus: My first ever presentation will always be etched into my mind. It was a cold December morning just north of Philadelphia. I had just presented to a group of seniors about PA Relay. After the presentation I helped a few of them download and set up the Hamilton Mobile™️ CapTel® App on their phones. The joy they had calling each other and using their new adaptive technology made me realize how much of a difference this can truly make for people. I was hooked on wanting to help as many people as possible after that day.
Do you offer educational presentations about PA Relay to local organizations?
Jenny: Yes, we do!
We provide presentations throughout the state, both in person and virtually.
Some of the types of organizations we educate are service providers, health
professionals, retirement communities, Deaf and Hard of Hearing support groups
and organizations, local businesses and agencies, sporting groups, and church
gatherings. All of our presentations are always no cost and can be scheduled at
the organizations’ convenience.
Topics discussed during our presentations are general information about PA Relay, types of services provided and how they work, and how to use the service. The topics can certainly be customized based on the organization. For example, a group may be interested in services for those who are living with hearing loss, so we can tailor our presentation to address those specific services.
Thadeus: PA Relay offers a variety of training as well as educational preparations to any interested organization across the Commonwealth. We can also provide training to organizations on how to properly handle relay calls. The Relay Friendly Business Training helps organizations identify relay calls and trains staff on how to properly handle these types of calls.
During these presentations we discuss everything from the
history of relay services to the different types of services. We discuss PA
Captioned Telephone Relay Service and how to acquire adaptive equipment either
through the state’s equipment distribution program, TechOWL, or
other means. The topics and timeframe can be customized to meet the needs of
the organization.
Is there anything else about your role as an outreach coordinator that you’d like people to know?
Jenny: As an outreach coordinator, the most important thing I do is connect people to resources they can use to make life a bit easier. Often, I present information to people who do not need PA Relay’s services, but they know someone who does. When this happens, it’s so rewarding to hear how they will share what they’ve learned from me with those who really need assistance making and receiving calls. This ensures that connections remain strong, and people are able to live life as independently as possible.
Thadeus: The biggest thing I would like people to
know is just how life-changing these services are. Even if you’re not someone
who could use PA Relay, it’s likely that someone you know could greatly benefit
from the service.
How can an interested individual or organization reach
you?
Jenny: To learn more about PA Relay, feel free to email me at Jenny.Pearson@HamiltonRelay.com or call 610-737-7205!
Thadeus: The best way to get in touch would be by
emailing Thadeus.Graham@HamiltonRelay.com, or I am available by phone at 412-944-7424.
FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. Advanced speech recognition software is used to process calls, and, in certain circumstances, a live communications assistant may be included on the call. There is a cost for each minute of captions generated, paid from a federally administered fund. To learn more, visit fcc.gov. Third-party charges may apply: the Hamilton CapTel phone requires high-speed internet access (Wi-Fi capable) and in some cases, may require telephone service. When using Hamilton CapTel on a smartphone or tablet and not on Wi-Fi, a data plan is required. Hamilton CapTel may be used to make 911 calls but may not function the same as traditional 911 services. For more information about the benefits and limitations of Hamilton CapTel and Emergency 911 calling, visit HamiltonCapTel.com/911. Third-party trademarks mentioned are the property of their respective owners.
Supporting a Loved One with Diabetic Neuropathy See our latest Blog post:Caring for a loved one with diabetic neuropathy can feel overwhelming, especially as you see them struggle with discomfort and daily challenges. This condition, caused by nerve damage from diabetes, often leads to pain, numbness, and balance issues that complicate everyday tasks. The care experts at American, Advocate, and Whitsyms In-Home Care understand that gaining insight into a loved ones experience and learning how to provide effective support can significantly enhance their quality of life. (See post for more)If you, a family member or friend need a little extra care, and still want to live at home -- We can help with Home Health Care Services --We refer qualified and compassionate home health care providers that have been thoroughly screened to support our goal of making living and aging at home safe, comfortable and affordable. Referred Care Providers are available on an hourly, daily, weekly, or live-in basis.Care Providers: Register and take an important step towards taking control of your career! Case opportunities include days, evenings, nights and extended care shifts. We register companions, Home Health Aides, Certified Nursing Assistants, Nurses and LPN's. https://www.americaninhomecare.com
We all know that exercise is important for our bodies to stay healthy and happy, especially as we age. However, finding a good exercise routine that is gentle enough for seniors, but keeps your body healthy and moving, can be a real challenge. Below are six morning exercises for seniors that are easy to mix into your morning routine. Regular exercise and stretching can improve range of motion, stability, and all around mental health.Why Exercise For Older Adults is ImportantExercising helps to slow the progression of many diseases and can even slow the aging process. Studies have shown that older adults, those age 55+, who have been active for most of their lives actually have the similar aerobic fitness of people 30 years younger than them.For older adults who have not been able to stay active their whole life, its not too late to start. Starting now will help not just in the long-term, but there are also plenty of short-term benefits to exercises for seniors.Exercise is essential in managing many long-term health conditions such as heart disease, diabetes, asthma, or back or joint pain. For example, exercise can help improve high blood pressure and can lower your risk of heart disease progression.Daily Exercises for SeniorsThis exercise routine is meant to be versatile and flexible. Do the exercises that feel the best for you and your unique needs. As you make the routine your own, be sure to start slowly and stop if there is any bad pain.Make sure you have a clear space with plenty of room to move your arms and legs. A chair, water bottle, and towel may also be helpful to have close to you.Also, always start with some nice stretches to get you going.Sit to StandThe sit-to-stand exercise is among one of the best exercises for seniors. It strengthens your lower body and can improve general mobility, and helps make standing up from a chair easier. Eventually, as your strength improves, the goal is to do the sit-to-stand exercise without using your hands.It is normal to feel mild stretching, pulling, tightness, or discomfort as you do this exercise, but you should stop right away if you feel pain.How to do the exercise: Sit on a sturdy chair. Your knees should be bent and your feet should be flat on the floor and shoulder-width apart. Place your hands lightly on each side of the seat. Keep your back and neck as straight as possible, with your chest slightly forward. Breathe in slowly. Lean forward and slightly shift your weight to the front of your feet. Breathe out as you slowly stand up. Try to use as little support from your hands as possible. Stand and pause for a full breath in and out. Breathe in as you sit down slowly. Tighten your core and abdominal muscles to control your lowering as much as possible. Breathe out slowly. Rest for 1 minute, then do another set of 5-8 repetitions. Repeat for a total of 3 sets if comfortable. Knee ExtensionsKnee extension exercises are used to strengthen thigh muscles. These are big muscles in our body and improving thigh muscle strength can improve mobility, reduce knee injury risk, and rehabilitate knee injuries.How to do the exercise: Sitting up tall with your shoulders back and down. Lifting one leg up, extending at the knee. Hold briefly at the top of the movement, squeezing the muscles at the front of the thigh before lowering your leg back down. Ensure the movement is slow and controlled. Alternate legs, ensuring full knee extension (leg completely straight). Rest for 1 minute, then do another set of 5-8 repetitions. Repeat for a total of 3 sets if comfortable. Core twistsCores twists are a fantastic exercise that not only improve the strength of your trunk muscles, including back and ad muscle, but they also help with twisting mobility.How to do the exercise: Grab a medicine ball (or similar object). Sit comfortably in the chair toward the edge of the seat for extra room. Keep the core (abs and lumbar) tight. Stick the chest out. Both hands should be in front of the body gripping the sides of the medicine ball, with elbows bent. Lift the ball a couple inches off the lap then rotate the upper body to the right, keeping the ball in front of the body. Rotate to the middle of the body then rotate to the left, finish by rotating back to the middle. Each rep is one full rotation. Rest for 1 minute, then do another set of 5-8 repetitions. Repeat for a total of 3 sets if comfortable. Seated Shoulder PressThis exercise will help to increase strength and mobility of the shoulders. Please be cautious with this exercise if you have any shoulder contraindications, and/or consult with your physician.How to do this exercise: Choose a pair of low weight dumbbells or do without weights. Sit comfortably in the chair with the hips as far back as possible. Ensure that the back is firm to the backrest of the chair. Keep your core tight. Start with both elbows spread to the sides of the body and align them under the shoulders. Stick the chest out. Face the body straight, palms forward, gripping the dumbbells. Extend the arms up, reaching above the head until theyre fully extended (or get to a range that feels most comfortable). Dont touch the hands together and keep both arms parallel to each other. Once the arms extension limit has been reached, slowly bring the hands down to the starting position, keeping the elbows spread. Dont tuck the elbows toward the middle of the body, extend them out till the top of the back feels a pinching sensation (not hurting) at the shoulder blades. Seated Knee LiftsKnee lifts exercise and strengthen the hip flexors, and quads. Each is an important muscle for sitting and standing.How to do the exercise: Sit on a sturdy chair, keeping the back straight and holding the sides for support if needed. Avoid leaning back. Slowly lift the right knee slowly towards your chest, then back to the beginning position with control. Repeat the motion using the left leg. Alternate the legs. Remember to keep your back straight and avoid leaning back to gain new heights. Seated Chest PressThe seated chest press will exercise your chest muscles, shoulders, and triceps.How to do the exercise:This exercise can be done with a resistance band, dumbells or with no weight all. Choose the option that best meets your fitness level. Place the resistance band/weights/or empty fists at a point on the chair where its directly behind the back just under where the shoulder blades would be. Ensure that the resistance band isnt able to move on the back of the chair; moving it during the exercise can result in injury or target the wrong muscle groups. Sit comfortably in the chair with the hips as far back as possible. Ensure that the back is firm to the backrest of the chair. Keep the core muscles tight. Stick your chest out. Keep both palms down, elbows bent and parallel to the shoulders. Both hands should be positioned just outside of shoulder width. Push the resistance band forward until the arms are fully extended in front of the body (dont touch hands together). Slowly reverse the movement back to starting position. Some General TipsRemember, starting a new exercise routine will take some practice and getting used to. Dont get discouraged if you cant do an exercise or can only do a few repetitions.Here are few things that are normal when starting a new exercise regimen. Its normal to: feel tired when starting an exercise routine. have muscle soreness that lasts a few days. As you get stronger, you may not feel muscle soreness. Here are some tips that can help make your new exercise journey easier: Use smooth, steady movements. Do not hold your breath during strength exercises. This can cause unsafe changes in your blood pressure. Breathe in slowly through your nose, and breathe out slowly through your mouth. Most importantly, Always consult with a physician before beginning any exercise program.Keeping Seniors in Their Homes, Its What We Do.At Senior LIFE, we focus on taking care of the whole person so that they can maintain their independence for as long as possible. We offer various types of therapy for members. Depending on members individual care plans, they may receive any or all of the therapies we offer. Occupational Therapy Physical Therapy Speech/Language Therapy Recreational Therapy We are committed to keeping members independent as long as possible. There are no limits on rehabilitation or the amount of therapy services a member can receive.Our care offerings dont stop at therapies. We also offer all the medical and supportive services our members need. These services can include physicians and specialists, nursing care, physical, occupational and speech therapies, personal and home care, medications, meals and nutritional counseling, eye, dental and foot care, durable medical equipment and other medically necessary services.The LIFE Program is a Medicare and Medicaid approved long-term care program that provides complete medical care and supportive services for persons 55 years and older so that they can remain living in their home. The LIFE Program is an alternative to nursing and personal care homes. https://seniorlifepa.com/aboutTo learn more about the LIFE Program, or to see if its the right fit for you and your loved ones, contact us today! https://seniorlifepa.com/contact
National PACE (Programs of All-inclusive Care for the Elderly) Month is an annual celebration in the United States that takes place in the month of September. This month-long event aims to raise awareness about the PACE program and the important role it plays in enhancing the lives of elderly individuals. Senior LIFE is a provider of the PACE program, called LIFE in Pennsylvania. The innovative model of care allows seniors with long-term care needs to remain living in their community for as long as possible, as independently as possible. More than 95 percent of PACE participants live outside of a nursing home.The COVID-19 public health emergency taught everyone the value of community and the feeling of belonging. Loneliness and isolation have long been been issues for our seniors. This year, during National PACE Month, we celebrate the connections and communities that LIFE/PACE organizations can foster. This years theme is PACE: Where you Belong.Understanding the PACE ProgramThe LIFE/PACE program is a comprehensive, community-based healthcare model for elderly adults who need long-term care services. It provides a range of medical and social services to seniors, helping them live independently in their own homes and communities. LIFE is designed to provide personalized and coordinated care that takes into account the unique needs of each individual.The Goals of National PACE MonthNational PACE Month serves several important goals: Raising Awareness: The month-long celebration aims to increase public awareness about the existence and benefits of the PACE program. Many seniors and their families may not be familiar with this valuable resource, and National PACE Month seeks to change that. Highlighting Success Stories: It provides an opportunity to showcase the success stories of PACE participants and the positive impact the program has on their lives. Sharing these stories helps inspire others to explore the possibilities offered by the PACE program. Advocacy and Education: National PACE Month also serves as a platform for advocacy, education, and information sharing. It encourages discussions and exchanges about best practices, innovations, and policies related to senior care and the PACE program. Getting InvolvedAnyone can get involved in National PACE Month and help promote its goals. Here are a few ways to participate: Spread the Word: Share information about the PACE program with friends, family, and your community. Use social media platforms to raise awareness and share success stories. Attend Events: Participate in local events, workshops, and webinars organized by PACE programs or community organizations. Learn more about the program and the services it offers. Volunteer: Consider volunteering at a PACE program or a local senior center. Your skills, time, and companionship can make a significant difference in the lives of seniors. Advocate: Contact your local representatives and policymakers to advocate for the expansion and enhancement of the PACE program. Support legislation that promotes access to comprehensive care for elderly individuals. Senior LIFE and National PACE MonthSenior LIFE will recognize PACE Month with a special week long celebration held at each of the LIFE Health and Wellness Center. The special week recognizes the efforts, volunteerism, and extraordinary talents of the Senior LIFE staff and members.This years event will be held September 5th September 8th at each of the LIFE Health and Wellness Centers.The annual week-long event will be filled with activities and events that will engage Senior LIFE with the local community. Past years have featured events such as scavenger hunts, wheel chair races, and carnival days.All activities will take part at the LIFE Health and Wellness Centers. At the center, members of the LIFE Program can see their Primary Care Physicians and participate in rehabilitation programs.LIFE is a team-based model of care based on the idea of effectively and efficiently treating patients with multiple chronic conditions outside of the hospital setting. The LIFE Program takes a comprehensive approach to care management: providers, homecare coordinators, transportation drivers, nurses, social workers, physical and occupational therapists, dietitians, recreational therapists, and others, who evaluate LIFE members and develop an individualized plan of care. Medical and supportive service services are provided with the intention of putting preventive support in place that sets seniors up to remain living in their homes long term, all at no cost to seniors on Medicaid who live in the community.National PACE Month is an important opportunity to raise awareness about the PACE program and its impact on the lives of seniors. By coming together as a community, we can celebrate the successes, advocate for improvements, and ensure that the PACE program continues to provide exceptional care and support to our elderly population. Lets make National PACE Month 2023 a time of gratitude, recognition, and a catalyst for positive change in senior care. To find out more about the LIFE Program, or to see if you qualify for the program, please contact us today!
Hamilton Relay provides telecommunications relay services for Pennsylvania including TTY, Voice Carry Over (VCO), Hearing Carry Over (HCO), Speech-to-Speech (STS), Spanish and CapTel.When you connect with Pennsylvania Relay, a Communication Assistant (CA) will connect on the phone with you. Simply give the CA the number you wish to call and your call will be processed promptly, professionally and accurately.Hamilton Relay offers a variety of service options. Visit their website to learn of every service option at www.PARelay.net.