For more information about the author, click to view their website: Homewell Cares
With over 24 years of service in the post-acute care space, Michelle Cone, HomeWell Franchising’s Senior Vice President of Training and Brand Programs, recently received McKnights most prestigious award—the Pinnacle. Reserved for industry veterans who have furthered the value of home care across the care continuum, the Pinnacle Thought Leader recognition was awarded to Cone for the ingenuity and innovation she has displayed throughout her illustrious career.
“With the Pinnacle Awards, McKnights is honoring the individuals who have not only reached the top of the profession but managed to remain there for years,” said McKnights Publisher Craig Roth. “They’ve inspired us in the past, and they’ll continue to do so for as long as they remain in the field.”
Receiving such an esteemed award was an experience to remember for Cone. Reflecting on her time in the industry, from skilled nursing to inpatient rehabilitation and now, non-medical home care at HomeWell, she was overcome with gratitude.

“To be recognized along with industry peers who have set and continue to set the standard within their respective fields and who have dedicated their professional lives to making a positive impact on the lives of others—it is quite remarkable. I am humbled, appreciative and quite taken aback by this award.”—Michelle Cone, Senior Vice President of Training and Brand Programs at HomeWell Franchising, Inc.
Like many drawn to the industry, Cone’s motivation and sense of fulfillment come from helping others. She has witnessed the positive influence of quality care—lives changed, families’ sense of hope restored and even entire senior communities transformed—and that has propelled her for over 20 years.
“The most gratifying part of my career is reflecting on how many patients, clients and families I have had the opportunity to help during their care journey. Also, in more recent years, working with HomeWell to support entrepreneurs to allow them to fully realize their dreams of business ownership while positively impacting the thousands of employees and clients they serve.”
Cone joined HomeWell Franchising in 2016 as the Vice President of Operations before transitioning into her current role as the Senior Vice President of Training and Brand Programs in 2020. Under her leadership, the franchise innovated several signature and specialty care programs catered to homebound individuals facing distinct health and wellness challenges, including the Go-HomeWell Post-Medical Care™, SureStep Fall Prevention™, and the Life Enrichment Activities Program™ (LEAP), and hospice, low vision and dementia support.
Challenging the traditional general home care model, Michelle opted for specificity in developing the franchise’s services, leveraging data and proven processes revealed to her through two decades of experience. And the results speak for themselves; over the last three years, HomeWell has achieved more than 88% growth and expanded its footprint in more than 25 new states. As HomeWell flourished, Cone ensured the franchise scaled its efforts to implement a more personalized care experience, including providing an expert Care Manager to administer an individual care plan for each client and their family.
“I feel incredibly motivated and encouraged to continue my journey and look for ways to elevate HomeWell’s offerings in a value-based environment. The future of healthcare is in the home, and we have a tremendous opportunity to address the wants and needs of our most vulnerable populations—both physically and emotionally—like never before by delivering supportive services for the health of our clients in a non-medical way.”
For more information about the 2023 McKnight’s Pinnacle Awards, please visit https://www.mcknightspinnacleawards.com/.
Finding the right support for an aging parent or loved one is one of the most significant decisions a family caregiver can make! For more than 70 years, Westminster Communities of Florida has helped countless families navigate this process and find the right option for their loved one. Our expert team is always here to provide guidance and ensure peace of mind. Weve compiled this guide to help you evaluate assisted living communities and choose a community where your loved one will receive high-quality, comprehensive support while maintaining their dignity, autonomy, and independence. Defining Assisted Living: Independence with a Helping HandAssisted living offers a supportive residential setting designed for older adults who want to maintain their independence but require help with activities of daily living (ADLs). Unlike nursing homes, assisted living communities focus on enhancing autonomy while providing personalized aid.When choosing an assisted living facility, families often balance immediate physical care needs with a desire to preserve their loved ones lifestyle. It is important to remember that most adults transitioning to assisted living remain sharp, active, and eager to participate in life. They may simply need extra support with day-to-day physical tasks or mobility due to managing chronic health conditions. For more on the difference between assisted living and nursing home care, read our article, Assisted Living vs. Nursing Home: What Are the Differences? A high-quality assisted living community usually includes these core services: Assistance With Activities of Daily Living (ADLs): Help with daily personal tasks such as bathing, dressing, grooming, and mobility.Medication Management: Reminding residents to take medication or professionally administering medication to ensure adherence and safety. .Household Support: Maintenance-free living to eliminate upkeep associated with home ownership. Many assisted living communities also offer housekeeping, linen services, and daily meal preparation.24-Hour Support: Trained staff on-site continuously for safety, emergencies, and peace of mind.Assessing Levels of Care for Seniors: The Life Plan Community AdvantageWhen evaluating assisted living communities, look beyond immediate needs. Your loved ones needs may change over time, and moving repeatedly to different care environments can be stressful for older adults and caregivers alike. This is where choosing a Life Plan Community (also known as a Continuing Care Retirement Community or CCRC) makes a vital difference. A Life Plan Community provides multiple levels of care for seniors on a single, unified campus: Independent Living: Active, maintenance-free apartment or single-family home living within a community for independent seniors.Assisted Living: Specialized personal care support tailored to physical needs while honoring personal independence.Memory Care: Dedicated environment and specialized programming for individuals living with Alzheimers disease or other forms of dementia or cognitive decline.Skilled Nursing: long-term care, staffed 24/7 by skilled, licensed medical professionals Senior Rehabilitation: short-term physical, occupational, and speech therapy to help seniors regain strength, mobility, and confidence. By choosing a Life Plan Community, families secure access to the care needed today while guaranteeing a smooth transition to additional levels of care on the same familiar campus if future needs evolve.The Value of a Full Continuum of CareA seamless continuum of care ensures that if a resident experiences an acute health change, such as surgery or a fall, they receive high-quality senior rehabilitation or skilled nursing care right where they live, without the disruption of relocating to an outside facility.Research consistently indicates that receiving integrated, on-site healthcare within senior living settings leads to improved health outcomes. According to findings published by the National Institute on Aging (NIA), coordinated care management and proximity to medical therapy reduce hospital readmission rates, support faster physical recovery, and lower overall caregiver stress.Healthcare Awards and AccreditationWhen evaluating the strength of an assisted living communitys health services, look for third-party accreditations. For example, Westminster Communities of Florida provides a spectrum of on-site care, from skilled nursing care to specialized physical, occupational, and speech rehabilitation therapy.Joint Commission Gold Seals for National Quality ApprovalGovernors Gold Seal Awards for Excellence in Long-Term Care5-Star Overall Ratings from the U.S. Centers for Medicare & Medicaid Services (CMS)U.S. News & World Report Best Nursing Homes honorsUnderstanding Costs: Tiered Care vs. All-Inclusive PricingFinancial clarity is critical when evaluating senior living contracts. As detailed in our previous article on the cost of assisted living in Florida, communities generally operate under two primary pricing models:Pricing ModelHow It WorksKey BenefitsTiered (Fee-for-Service) CareResidents pay a base rate for housing, with additional fees added as care needs increase (measured in tiers or levels).Lower initial monthly base fee for residents who require minimal personal physical assistance at move-in.All-Inclusive PricingA comprehensive monthly rate covers residence, amenities, dining, and extensive personal care support without escalating fees as care needs change.Predictability, budget security, and freedom from unexpected fee spikes as physical care needs evolve.While an all-inclusive model provides families with predictable monthly budgeting and peace of mind, a tiered model offers financial flexibility by ensuring residents only pay for the specific care services they actually use.Prioritizing Social Engagement and Quality of LifeSocial isolation poses significant health risks for aging adults. The U.S. Surgeon Generals Advisory on Social Connection reports that chronic loneliness increases the risk of heart disease by 29%, stroke by 32%, and dementia by 50% in older adults, making social connection a medical necessity.Assisted living communities combat social isolation by integrating daily opportunities for social, physical, and intellectual connection.Checklist: What to Ask Assisted Living CommunitiesUse this comprehensive checklist of questions to ask when looking for assisted living in Florida.1. Matching Care Levels & Future Needs[ ] Does the campus offer a full continuum of care (Independent Living, Assisted Living, Memory Care, Skilled Nursing)?[ ] What is the process for transitioning to a higher level of care if physical needs increase?[ ] Are short-term senior rehabilitation services available on-site?2. Staff Training & Qualifications[ ] What specialized certifications do direct care staff and nurses hold?[ ] How does the team handle emergencies or sudden changes in health status?[ ] Is staff available on-site 24/7, and what is the staff-to-resident ratio during day and night shifts?3. Amenities & Services Included[ ] What maintenance, housekeeping, and transportation services are included?[ ] Are dynamic dining options provided that accommodate specific nutritional guidelines?[ ] Does the community feature accessible outdoor gardens, fitness facilities, and creative spaces?4. Costs, Contracts & Pricing Structure[ ] Is the fee structure tiered or all-inclusive?[ ] What specific services trigger additional out-of-pocket expenses?[ ] Are refund policies and contract terms clearly defined in writing?5. Social Engagement & Quality of Life[ ] Does the social calendar offer diverse physical, intellectual, and spiritual programs?[ ] How are residents empowered to maintain their independence, daily schedules, and personal hobbies?[ ] How does the community help new residents connect with peers during their transition?Finding Local Support Across FloridaLocation plays a crucial role when staying close to family, trusted medical providers, and familiar neighborhoods. If you are exploring regional options across Florida, consider Westminster Communities outstanding residences in these areas:Central Florida: Search options for assisted living Orlando FL, including Westminster Towers, Westminster Winter Park and Westminster Baldwin Park. Plus explore historic neighborhood options for assisted living Lakeland FL, including Westminster Lakeland.Gulf Coast & Suncoast: Explore premier coastal environments offering assisted living St Petersburg FL, including Westminster Palms, Westminster Shores, and Westminster Suncoast, or community offerings in assisted living Bradenton, including Westminster Bradenton.North & East Coast Florida: Discover historic coastal living via assisted living Jacksonville and assisted living St Augustine, including Westminster Woods on Julington Creek and Westminster St. Augustine, or capital city care options at assisted living Tallahassee, including Westminster Oaks.Selecting the right community provides your loved one with an environment where they can thrive, combining physical support with independence, safety, and a vibrant social life.
When thinking about ways to maintain cognitive health for seniors , solo brain games and puzzles often come to mind. While individual mental exercises certainly have value, research increasingly shows that engaging in creative arts, especially within a supportive group setting, delivers a more dynamic and comprehensive workout for the brain.Whether it is painting side-by-side in a studio, singing in a choral group, or collaborating on a woodworking project, artistic pursuits do more than fill an afternoon. They actively stimulate neural pathways, foster deep social connections, and support long-term cognitive resilience.At Westminster Communities of Florida, were dedicated to helping residents maintain cognitive wellness so they can continue to lead happier, healthier lives. Our Life Plan Communities provide a wide range of art programs for seniors to help residents stay engaged, foster social connections, and reap the proven benefits of creativity.The Science of Creativity and Brain HealthThe human brain possesses a remarkable capacity for neuroplasticitythe ability to form new neural connections and adapt over time. A 2025 study published in Nature found that creative experiences are linked to delayed brain aging and can enhance connectivity in regions of the brain associated with aging. Unlike routine daily tasks, creative expression engages cognitive function in several ways:Multisensory Neural Activation: Mediums like painting, ceramics, and sculpture demand spatial reasoning, planning, and fine motor coordination, engaging both the visual and motor cortex.Dual-Hemisphere Integration: Performing arts, music, and writing activate auditory processing, language recall, and emotional recognition across both sides of the brain.Stress Reduction and Cognitive Focus: Engaging in creative work lowers cortisol levels. Reducing stress directly supports memory retention, focus, and overall mental clarity.Reclaiming Time for Lifelong PassionsFully pursuing creative interests requires two essential components: dedicated time and accessible space.For many older adults living in traditional homes, daily household upkeep, including lawn care, roof maintenance, and routine repairs, consumes energy that could otherwise be spent pursuing personal growth.Life Plan Communities, such as Westminster Communities, address this by removing the burdens of home maintenance. With property upkeep fully managed, seniors can free up time to participate in workshops, explore new artistic mediums, or join group projects with neighbors.Creative Expression in Action: Community HighlightsThe multiple art programs offered at Westminster Communities of Florida locations illustrate how dedicating resources and providing cognitive stimulation activities for older adults can provide a greater sense of fulfillment and purpose to daily life.1. Bringing Regional Arts onto CampusProviding direct access to professional artists keeps creative programming dynamic. Westminster Winter Park served as a host site for the Winter Park Paint Out, held in partnership with the local Albin Polasek Museum & Sculpture Gardens. During the event, fine artist Cory Wright led a live outdoor painting demonstration along Lake Berry titled The Positive Aspects of Negative Space in Painting. Observing a professional artists process in real time provided residents with fresh insights into visual composition, lighting, and perspective.2. Statewide Resident ShowcasesExhibiting resident work provides a sense of goal-oriented accomplishment. The annual Westminster Communities Foundation Resident Art Show highlights this creative spirit on a broad scale, featuring more than 300 works submitted by residents and team members of Westminster Communities of Florida. The exhibition spans diverse disciplines, including fine woodworking, pottery, watercolors, acrylics, and mixed media. Watch this video to see the wide array of creative talent featured in the showcase.https://youtu.be/p2blpith9YY3. Purpose-Built Cultural InfrastructureAs part of our commitment to improving cognitive health for seniors, two new Cultural Enrichment Centers are currently under construction at Westminster Winter Park in Winter Park, FL, Westminster St. Augustine in St. Augustine, FL, and Westminster Woods on Julington Creek in St. Johns, FL. Heres a look at the exciting cultural infrastructure were building:Community LocationVenue Seating & Key FeaturesOperational HighlightsRelated ArticleWestminster Winter Park (Winter Park, FL)375 Seats High-caliber performance acoustics Advanced audiovisual technology Expansive reception hall & lakeview terraceDesigned for resident showcases, performing arts, and intergenerational cultural partnerships with local schools and arts organizations.Groundbreaking: Westminster Winter Park Senior Living Cultural Enrichment Center Elevates Arts & Lifelong LearningWestminster St. Augustine (St. Augustine, FL)300+ Seats Cutting-edge stage lighting Specialized acoustic designBuilt to host fine art shows, theatrical performances, concerts, and educational collaborations with Flagler College and UNF.Westminster St. Augustine Breaks Ground on Brand-New Cultural Enrichment CenterWestminster Woods on Julington Creek(St. Johns, FL)The Woodlands Expansion Integrated Cultural Enrichment Center Waterfront bistro & fitness centerPart of a major campus expansion adding 42 waterfront independent living residences along Julington Creek, dedicated to arts, culture, and lifelong learning.Construction Update: New Jacksonville Waterfront Senior Living Comes to Life4. Personal Perspectives from Resident ArtistsThe real value of these opportunities lies in the lived experience of the residents who participatemany of whom bring decades of professional mastery to our community studios.Among them is Beatrice Athanas, a resident at Westminster Winter Park and an accomplished representational painter. Born in Germany and trained in Hamburg, Beatrice has built a distinguished 30-year career bringing her vibrant oil and acrylic landscapes to juried venues across Florida, earning honors at prestigious events like the Winter Park Art Shows, ArtiGras, and Disneys Masters. Her works are held in notable collections, including Walt Disney World, the Orlando International Airport, and the Copelouzos Family Art Museum in Athens, Greece.For professional artists like Beatrice, as well as neighbors discovering their creative side for the first time, community living provides the ideal backdrop to create, teach, and stay connected.I have witnessed and felt how creativity keeps us vibrant, whole, and productive. A song can lift a weary spirit, a poem can spark a lively conversation, and a painting can open profound doors to memory. Beatrice Athanas, Resident & Professional ArtistTo hear more from Beatrice on how she found more time to dedicate to her passions at Westminster Winter Park, watch the video below.https://youtube.com/shorts/4aiAZe-ENXoSupporting Cognitive Wellness Through the ArtsMaintaining cognitive health is about more than routine mental drills, it is about cultivating curiosity, building strong social networks, and continuously discovering new interests. By removing the demands of home maintenance and investing in robust artistic environments, older adults are empowered to protect their brain health while fully enjoying the time to dedicate to their passions and creative pursuits.Find your ideal active lifestyle and explore artistic opportunities at one of our communities today!
When Rachel Ritter first walked through the doors of The Glenview, she wasnt leading concerts, organizing excursions, or planning community-wide celebrations.She was 15 years old, bussing tables in the dining room.Today, more than three decades later, Rachel has come full circle as The Glenviews new Lifestyle Director a role that perfectly combines her lifelong dedication to the community with her passion for enriching the lives of residents.Along the way, Rachel earned both a nursing degree and a degree in history, supported in part by a scholarship from The Glenview Scholarship Fund. She worked at The Glenview throughout college, held numerous leadership roles in Dining Services, and built lasting relationships with residents and team members alike.Now, she has found what she calls her true calling.After 31 years at The Glenview, Ive discovered that my greatest passion is creating a vibrant lifestyle for our residents, said Rachel. Dining Servies allowed me to create exceptional experiences around the table, but I wanted to contribute even more to daily life here. My goal is simple: every resident should wake up each morning with something exciting to look forward to.That philosophy is reflected in every square of The Glenviews bustling Activities Calendar. A Calendar Packed with PossibilityRachels vision is ambitious: create enough variety that every resident can find something that sparks joy, curiosity, connection, or purpose.Its my job to bring joy to peoples lives, said Rachel. I take that responsibility very seriously.Each month, residents enjoy an extraordinary mix of entertainment, education, wellness, social events, and excursions. Signature Events & EntertainmentTwo to three major events each month bring the community together for unforgettable experiences. From jazz ensembles and classical concerts to vocal performances and thought-provoking lectures by college professors, residents can explore topics ranging from history and philosophy to pop culture and current events. Culinary ExperiencesFood lovers eagerly await the monthly cooking demonstrations led by Executive Chef David Chidsey or Pastry Chef Ashley Yedeski. Residents learn professional techniques, enjoy generous tastings, and occasionally see favorite recipes make their way onto the dining room menu.The culinary fun continues with themed luncheons and tea parties. Recent favorites have included French and Asian-inspired lunches, farm-to-table seasonal luncheons, a Southern Tea Party, and a whimsical Mad Hatter Tea complete with imaginative desserts.Ashley has a gift for creating memorable pastries, said Rachel. Together, we love finding ways to surprise residents with something delicious and unexpected. Wellness for the Whole PersonAt The Glenview, wellness extends far beyond exercise.Working alongside Director of Health & Wellness Navigation Kari Bone, Rachel helps create programming that supports all eight Dimensions of Wellness: physical, emotional, social, spiritual, intellectual, vocational, health services, and environmental health.Recent speakers have included cardiologists, dietitians, meditation specialists, IT & fraud advocates, and other experts all lectures paired with refreshments and opportunities for discussion.Our residents are incredibly curious and engaged, said Kari Bone. Its a pleasure working with Rachel to bring in exceptional speakers on topics that matter most to the quality of life for our seniors. Lifelong learning is alive and well at The Glenview!Residents can also choose from 13 fitness classes every week, including yoga, meditation, cardio exercise, balance training, chair fitness, Tai Chi, and specialized classes led by physical therapy professionals. For independent workouts, the Fitness Center offers access to state-of-the-art equipment seven days a week. Adventure Awaits in Pelican BayWhile there is always something exciting happening on campus, Rachel also loves taking residents on the road. Recent outings have included a Rhythm & Blooms Jazz Concert at the Naples Botanical Garden, rooftop happy hour at The Perry Hotel, and visits to every new exhibition opening at the Artis Naples Museum.Rachel also coordinates transportation for residents who are season ticket holders for Naples Players productions and Artis Naples Masterworks Concerts.One of the best parts of my job is helping residents continue exploring the community they love, said Rachel. Theres always another adventure waiting in Pelican Bay. The Power of Shared InterestsSome of the communitys most beloved activity programs are resident-led. Book lovers can join either the Fiction Book Club, led by resident Lynn Nolan, or the Non-Fiction Book Club, led by resident Cynthia Bye. Creative residents can gather for the Social Crafting Bee, where simple projects are paired with cookies, lemonade, and conversation. The newest project a handmade greeting card was suggested and organized by resident Carol Levy.The Card Room is always a hub of activity at The Glenview. Card players gather regularly for bridge, Mexican Train, mahjongg, and other favorite games, while movie enthusiasts enjoy Saturday matinees complete with buttered popcorn.Rachel has a remarkable talent for turning resident ideas into reality, said Lynn Nolan, resident and Chair of the Lifestyle Committee. She listens, encourages participation, and helps create the sense of community that makes The Glenview so special. Rachel is much loved by all our residents. Giving Back TogetherSome activities focus on something even bigger than fun.Through a partnership with Meals for Hope, residents participate in quarterly philanthropy events that help organize and distribute food for local families in need.Many residents want hands-on ways to serve others, Rachel said. This program allows them to make a direct impact while working together as a community.The Glenview knitting group has found a similarly meaningful mission by connecting with the global non-profit Knitted Knockers, where they create soft knitted prostheses for women recovering from breast surgery.Its amazing to watch residents use their talents to comfort someone theyve never met, said Rachel. The project gives purpose to every stitch. A Scholarship That Came Full CircleOne activity especially close to Rachels heart is the monthly Scholarship Bingo fundraiser. All proceeds benefit The Glenview Scholarship Fund, which helps employees further their education.I was fortunate enough to receive one of those scholarships myself, said Rachel. It changed the course of my life. Every time we host Scholarship Bingo, Im reminded of how much this community invests in its people. Always Looking AheadRachel is already looking to expand the already full Activities Calendar.A new Dining Out Club is in development, giving residents opportunities to explore local restaurants together. Rachel is also working with yoga instructor Marjorie to launch a Senior Salsa class and continues partnering with the resident-led Lifestyle Committee to bring new ideas to life.The best ideas often come from residents, said Rachel. When people share their passions, we can create even more opportunities for connection and fun.Resident Judy Johansen agrees. Rachels enthusiasm is contagious, said Judy. She creates opportunities for everyone to get involved, make friends, and try something new. Theres always something exciting on the horizon here.For Executive Director Daniel Gomez, Rachels impact is impossible to miss. Rachel brings tremendous energy, creativity, and heart to everything she does, said Daniel. Her decades of experience at The Glenview, combined with the genuine relationships shes built with residents, make her truly irreplaceable. She helps create the culture of joy that defines this community.Rachel sums up her vision with characteristic enthusiasm: I want The Glenview to feel like a cruise ship that never leaves the dock, she said. There should always be great food, lively conversation, and exciting activities waiting around every corner!Judging by the packed calendar and the smiles it creates Rachel has certainly contributed to making The Glenview a destination of choice for seniors.We invite you to experience The Glenview personally. Join us for lunch, tour the community, meet the residents, and see firsthand why so many discerning individuals choose to call it home.To learn more about our community or schedule a visit, call us at (239) 977-9744 or complete our Contact Us form.
We know there is no place like home. That's why we bring the highest quality of care right to your front door. With a personalized care management approach and a dedicated team of compassionate caregivers, you can expect more from HomeWell. Please call us at 941-303-5642 for more information.
We know there is no place like home. That's why we bring the highest quality of care right to your front door. With a personalized care management approach and a dedicated team of compassionate caregivers, you can expect more from HomeWell. Please call us at 941-303-5642 for more information.
At HomeWell, we address the immediate needs of our clients while anticipating future challenges to bolster and protect their well-being as they age. We are dedicated to the long-term effects of a masterfully crafted care planone that is both purposeful and proactive. HomeWell is not your average home care agency. With innovative Signature Programs, highly personalized and specialized services, and a culture that prioritizes your peace of mind, you can count on us to bring exceptional care and companionship right to your front door. As we age or face an injury, disability, or chronic condition, simple responsibilities around the home and taking care of our physical health can sometimes become too much to handle alone. However, with the right support, many of these everyday tasks can still be manageable and less overwhelming.HomeWells Personal Care services are designed specifically to meet the needs of individuals who can function on their own but require extra assistance with certain aspects of daily life. Our personalized care plans take into account the emotional and social needs of aging in place while providing additional support for activities of daily living. This approach alleviates the burdens of solitude, enhances safety, and offers assistance in navigating the complexities of life at home. Please call us at 941-303-5642 for more information. Please call us at 941-303-5642 for more information.