The NCH Wingard Stroke Institute has earned The Joint Commissions Gold Seal of Approval for Comprehensive Stroke Center Accreditation by demonstrating continuous compliance with its performance standards. There are only 4 designated Comprehensive Stroke Centers in Florida accredited by The Joint Commission and NCH Wingard Stroke Center will become the 5th and only center on the West coast of Florida to achieve this designation. For more than 70 years, The Joint Commission has been a global driver of quality improvement and patient safety in health care. The Gold Seal is a symbol of quality that reflects a healthcare organizations highest commitment to providing safe and quality patient care. Proper accreditation is now more important than ever for a hospital to display its commitment to high-quality, comprehensive patient care. Thats why The Joint Commission focuses on quality care with the goal of helping hospitals become high reliability organizations for delivering safe, effective care. Achieving Joint Commission Comprehensive Stroke Certification is the benchmark for delivering the highest level of care in the healthcare industry. No other certifications are as comprehensive, respected, and as widely recognized as the Joint Commission. We could not be more proud of this amazing accreditation we receive today, said Mazen AbuAwad, MD, Medical Director for the NCH Wingard Stroke Institute. This accomplishment as the only Joint Commission designated Comprehensive Stroke Center in SW Florida is the culmination of years of teamwork. It represents a commitment to quality process improvements that are ultimately reflected in the higher-than-average outcomes and care we provide to stroke patients who come to NCH as opposed to going to a non-accredited hospital. NCH had already received certification as a Thrombectomy-Capable Stroke Center from The Joint Commission in coordination with the American Heart Association and American Stroke Association. This designation makes NCH the one and only certified Joint Commission Comprehensive Stroke Center in Southwest Florida. Todays designation from The Joint Commission further confirms that NCH is the best place to go in a stroke event, said NCH President and CEO, Paul Hiltz. Our community should feel confident in choosing the best quality in SWFL, right here at NCH. We are always doing more to strive for excellence for our patients. As a healthcare accreditor, The Joint Commission works with healthcare organizations across care settings to inspire a safer and higher quality of care that is more equitable and compassionate, says Ken Grubbs, DNP, MBA, RN, executive vice president of Accreditation and Certification Operations and chief nursing officer, The Joint Commission. Through collaborating on innovative solutions and evidence-based resources and tools, The Joint Commission helps drive improvement while maintaining accountability through our leading survey methods and standards. We commend NCH for its commitment to advancing safety, quality, equity, and compassion for all patients.
NCH Healthcare System is happy to announce that it has maintained a 4 out of 5 star rating from the Centers for Medicare & Medicaid Services (CMS) for the fifth year in a row. This recognition underscores NCHs commitment to delivering exceptional patient care, outstanding clinical outcomes and a patient-centered approach to healthcare.The CMS Star Rating System is designed to assess the quality and performance of healthcare organizations across the United States. It evaluates various factors, including patient experience, safety measures, clinical outcomes and adherence to best practices. Securing and maintaining a 4-star rating is no small feat; this achievement reflects NCHs dedication to providing high-quality care that meets and exceeds national standards. NCH hospitals were ranked 4 stars with CMS last year as well.We are immensely proud to receive this prestigious recognition from CMS, said Paul Hiltz, President and CEO of NCH. This 4-star rating reaffirms our dedication to delivering high-quality, patient-centered care to the individuals and families we serve.NCH remains committed to providing a compassionate and patient-centric approach to healthcare. Its state-of-the-art facilities, cutting-edge technology and a team of highly skilled medical professionals ensure that patients receive the best possible care and treatment during their time with us. Moreover, our emphasis on continuous improvement and innovative practices has been critical in maintaining this exceptional rating from CMS. We actively listen to patient feedback and engage in ongoing initiatives to further enhance the care experience and safety of everyone who walks through our doors.We are dedicated to continuously improving our practices and raising the bar for quality care, said Carlos Quintero, Chief Experience Officer at NCH Healthcare System This recognition inspires us to keep pushing boundaries and striving for excellence in all aspects of our operations, and is a testament to the hard work and dedication of our exceptional team of physicians, nurses and staff who strive every day to deliver the best possible care to our patients.NCH has a long-standing tradition of excellence and has been serving the community for over 65 years. The organizations commitment to quality improvement and patient satisfaction has earned it recognition as a trusted healthcare provider in Southwest Florida, as well as being named among the top 100 hospitals in the nation.
NCH Begins Phased Roll-Out of New Brand for the Healthcare System NAPLES, Fla. September 7, 2023 NCH is proud to announce the commencement of a phased brand transition. As the system rolls out the new brand over the next year, visitors to NCH campuses will start to see the new logo and branding appear in facilities and communications. As an independent, nonprofit, NCH has been a trusted community pillar since its founding in 1956. In the last few years, NCH has experienced rapid business transformation in becoming an Advanced Community Healthcare System that is nationally recognized for clinical excellence. The bold new brand will deliver on the existing reputation of NCHs commitment to quality, compassion and innovation, while reflecting its position as a premier organization delivering world-class healthcare. In addition to being named among the top 100 hospitals in the nation for two years running and rated a CMS 4 Star for six consecutive years, NCH most recently received accreditation as a Geriatric Emergency Department by the American College of Emergency Physicians the only one in Southwest Florida. NCH was also awarded an A grade for the Newborn Screening Program from the Florida Department of Health. Additionally, the American College of Cardiology awarded accreditation to NCH for achieving the highest quality performance standards in transcatheter valve therapies. These recent examples showcase NCHs commitment to be at the forefront of leading-edge quality care. Over the past few years everything from NCHs GME program, dozens of clinical trials and advancements in technology innovation, recruitment of top-notch clinicians and world-class collaborations have transformed a local brand into a nationally recognized healthcare organization. NCH has experienced a tremendous amount of growth and change, and the new brand is a great way to reflect that, said Dr. Paul Jones, past president of Medical Staff. This rebrand brings excitement for the future and has been physician inspired. NCH continues to partner with physicians from all specialties for the benefit of our community. Thanks to the efforts and dedication of NCH staff in achieving high-quality outcomes for patients, the decision to change and update the brand reflects the heart of the organizations ongoing commitment to meet the evolving needs of patients and staff, and to better align with our values. Our commitment to delivering exceptional medical care has always been our foundation, said Paul Hiltz, NCH President and CEO. Our mission remains the same, and we continue to be committed to remaining an independent, nonprofit organization. With this new brand we want our patients and their families to know that we have transformed and elevated our level of care. We are excited to present an image that mirrors the outstanding care we provide. The new brand will represent a modern, dynamic image that embodies NCHs vision for the future of healthcare. The updated design will feature a bold, vibrant color palette and new logo that gives a nod to our legacy and conveys the organizations sophistication. NCH now stands for Naples Comprehensive Health (NCH). The goal is to create a cohesive and impactful brand experience that resonates with patients, families and the community. The brand strategy was based on significant data, analysis and input from the community, patients, clinicians, staff and other stakeholders. This initiative comes at a time of heightened focus on patient experience and fiscal leanness, which is why NCH is committed to using existing resources for this brand refresh and rolling out in phases. We are excited to embark on this new chapter in our organizations journey, said Amanda Lucey, Chief Marketing and Communications Officer for NCH. Our brand is evolving to reflect our organizations growth and clinical transformation. This new brand helps convey that NCH is not only forward-thinking, but also forward doing.