How Care Coordinators Support Senior Care

Author

Visiting Angels

For more information about the author, click to view their website: Visiting Angels

Posted on

Jul 22, 2023

Book/Edition

Florida - Sarasota, Bradenton & Charlotte Counties , Florida - Southwest

Share This

When researching senior care for an older loved one, it is normal to feel anxious, confused, and frustrated with all the available options. So, where can you seek honest answers and personalized advice to make the best possible choice?

Look no further than Visiting Angels, a leading provider of senior home care services.

Visiting Angels employs home care experts called “care coordinators” (also known as “care managers”) who serve as primary points of contact to answer questions when you need trusted information about professional in-home assistance.

Care Coordinator Responsibilities

When you contact your local Visiting Angels’ home care agency, a coordinator will schedule a free home care consultation with you and your loved one to:

  • Answer questions about services
  • Conduct an in-home safety and fall risk assessment
  • Get to know your senior by asking about favorite activities and hobbies
  • Provide information about options, costs, and policies
  • Share helpful community resources
  • Understand needs and propose a schedule

If you proceed with services, you and your loved one will sign a “Client Services Agreement.” Your coordinator will prepare a comprehensive, personalized home care plan and then select a caregiver who fits the personality, preferences, schedule, and needs of your loved one. You will then meet your coordinator and caregiver to review the plan and receive answers to any additional questions.

Care Coordinator Duties After Services Begin

Your coordinator will provide essential support throughout the home care journey. Many families develop strong working relationships with their coordinators and consider them vital members and resources on the care team.

Your coordinator will get to know you and your family to facilitate comprehensive assistance in prioritizing your loved one’s overall well-being.

Ongoing responsibilities of coordinators include:

  • Communicating with you and other family members
  • Connecting you with community resources as needed
  • Managing changes to your loved one’s plan or schedule
  • Periodically checking in on your loved one and their caregiver
  • Providing support and recommendations as your loved one’s needs change
  • Working as a liaison between you and your loved one’s caregiver

Call Visiting Angels Today

Although responsibilities may vary slightly among agencies, Visiting Angels’ coordinators play an essential role in delivering outstanding home care for older adults across the country.

If you are considering compassionate and dedicated assistance for a loved one, contact your local home care office to speak with a helpful Visiting Angels’ coordinator.

Other Articles You May Like

3 Ways To Pay for Senior Care

Older adults today may find themselves in a bind when they need to move to a senior living community without knowing how to pay for senior care. Though senior living may feel like a large expense, a number of solutions can help older adults fund their move and maintain their residency for as long as they need it. When private funds arent enough, seniors may be able to turn to Veterans benefits, insurance products, and short-term bridge loans. Aid and Attendance, a benefit offered through the U.S. Department of Veterans Affairs (VA), can provide additional income to qualifying Veterans and their surviving spouses. Long-term care insurance can reimburse policyholders up to hundreds of dollars a day for long-term care services. Seniors who need cash flow assistance while they wait for permanent funding sources like those mentioned above or the proceeds of a home sale can use a bridge loan until the funds come through. Here, well go over these three methods that can help pay for senior care so you can know your options for covering the cost of senior living.The Aid and Attendance benefit provides monthly income for VeteransThe U.S. Department of Veterans Affairs (VA) offers a variety of benefits that help Veterans access and cover the cost of care, including the Aid and Attendance benefit. It provides additional monthly income directly to qualifying Veterans and even their surviving spouses, and the recipients can use the funds to pay for long-term care costs, such as rent at a senior living community or the cost of a home care provider.To qualify for Aid and Attendance, a recipient must meet military service criteria, health requirements, and income and asset limits:Military service: The Veteran applying (or to whom the surviving spouse was married if the spouse is applying) must have served in an approved wartime period, including at least one day of active duty during that time. They do not need to have served in an active combat zone. Health needs: The applicant must demonstrate the need for assistance with completing at least two activities of daily living, have a cognitive impairment requiring that they live in a facility to remain safe, or be considered legally blind.Income and asset limits: The applicants income and net worth must not exceed a certain dollar amount, which in 2024 is about $150,000. VA assesses this amount and usually increases it slightly each year.Applying for Aid and Attendance can help a senior Veteran or surviving spouse receive extra monthly income, which can go a long way toward paying for essential care in a senior living community. Some companies offer advice and services to help individuals with the process of filing the long and complex application.File a claim on your long-term care insurance policyLong-term care insurance is a type of insurance policy that helps individuals cover costs of care that typical health insurance, like Medicare, doesnt cover. It may be surprising to some, but traditional Medicare does not cover the cost of assisted living or home care on a long-term basis. The reason is that Medicare is health insurance, which pays for medical care services. The typical services that assisted living communities and home care services provide arent considered medical services. Receiving help bathing and dressing, which are common services assisted living and home care services provide, are considered custodial or personal care services by Medicare. Since they are not medical services, Medicare does not cover those costs.Long-term care insurance helps cover these costs and can be a lifesaver for many individuals who need to pay for senior care. If a policyholder can demonstrate that they have met the health requirements to use their insurance policy, they can file a claim or get help filing a claim and receive reimbursement for the long-term care services they receive at their senior living community. While the policyholder must pay for the costs upfront, they can be reimbursed when they file each claim (usually in 30- to 90-day increments, depending on the insurance provider).Use a bridge loan to cover immediate expensesA bridge loan is a short-term loan that can help the borrower pay for expenses while they wait for their permanent funding to become available. These types of loans can be helpful to seniors because lenders can typically approve a loan quickly  often in as little as one business day. This immediate access to necessary funding can solve cash flow issues for seniors who need to move to a senior living community quickly, such as after a hospitalization.Seniors often obtain these types of loans when they want to sell their house and move into a senior living community. Instead of waiting for the house to sell before moving in, the senior can move in immediately and use the loan funds to pay any move-in fees, moving costs, and first months of rent. When the house sells, the senior pays the loan back using the proceeds from the house sale. They can then use the remaining funds to continue to pay their senior living expenses.Another example of why a senior might use a bridge loan is if they need to move to a senior living community and have applied for financial assistance programs or Veterans benefits, like Aid and Attendance. The Aid and Attendance benefit can provide over $2,000 per month in additional income to qualifying Veterans and their surviving spouses, but the application can take a few months to process. If a senior has applied for this benefit and awaits approval, they may obtain a bridge loan to help cover monthly costs of care and then, when awarded the benefit, pay back the loan. Seniors dont need to pay for senior care out of pocketIf an older adult needs the help of a senior living community, a number of solutions are available to help them pay for senior care. While some older adults can tap into their retirement savings or sell assets they no longer need, many others need extra help paying for the necessary care. In and among solutions like the Aid and Attendance benefit, long-term care insurance, a bridge loan, or a combination of all three, older adults can find ways to pay for their residency at a senior living community.

How to Reduce Caregiver Stress

As our population ages, providing care for aging parents is becoming more common by the day.Over the past several years, we have seen a dramatic increase in adults providing care for their spouses or aging parents. While providing this service to your family can be rewarding, it can also take a toll on your personal life in the form of financial stress, having drastically less personal time, feeling drained and generally overwhelmed.The holiday season is a particularly stressful time for caregivers. Providing care to your loved one, taking care of your own family and making time for yourself is a delicate balancing act that can all too quickly fall apart. Its easy to dedicate too much time to the others while not enough for yourself, increasing the risk of burnout and fatigue. This type of caregiver stress can lead to a variety of personal complications such as:DepressionSocial isolationFinancial difficultiesStruggling to copeDifficulty providing care due to advancing Alzheimers, reduced physical abilities and other senior related health issues.When Caregiver Stress Becomes an IssueCaregivers are often so focused on their loved ones that they forget to think about themselves and their own lives. This is detrimental in many ways, and can lead to declining health, anger or frustration, fatigue and even drug and alcohol abuse.Over time, the effects of stress or caregiver fatigue have a huge effect on your overall wellbeing and health. On top of stress, fatigue, depression, or exhaustion, many caregivers do not get enough sleep, physical activity or proper nutrition because they are so busy dedicating their time to the care of someone else. This can even lead to a variety of future health problems such as obesity, diabetes, heart disease, and high blood pressure.8 Strategies to Reduce Caregiver StressWhile the emotional strain and physical stress associated with caregiving can be very taxing, simply taking advantage of the resources and tools available to you can help you provide better care for both your loved ones and yourself. Its important to remember that if you arent taking care of yourself, your ability to take care of others suffers too.Stay Connected with OthersSharing and vocalizing experiences can help caregivers manage fatigue and stress. Its important to realize that you can talk about your stressors with fellow caregivers, clergy, friends, and family.Seek and Accept Help from OthersOften, when individuals truly need support or assistance in tough situations they withdraw rather than joining support networks to get the help they need. Dont be afraid to reach out to these groups - they exist for a reason. Support networks come from the community, online support, local groups and other professionals.Understand What the Future Looks Like for You and Your Loved OneTalking to medical staff about the available options during aging, declining health, and disease can make a lot of difference. You can also obtain support from Aging and Disability Resources Centers. Additionally, there are other programs in the residence to talk to about aging adults and their caregivers. This will equip you with the information you need in order to fully understand your situation and caring requirements, and ultimately to provide more effective care.Find Respite and RelaxationGetting a break for a few hours or days is always beneficial - whether it be in a faith-based organization, a social group or health club. Dont feel guilty about spending this time on yourself either. While it might seem that you need to spend all of your time with your loved one, taking time for yourself is absolutely crucial in order to rest and recover. The more time you spend on yourself, the better shape you will be in to care for others.Practice Self-Care RegularlyParticipate in enjoyable and relaxing activities. This could include social outings, hobbies, art or other creative endeavors. Sometimes reading, listening to music, watching a movie, or simply relaxing can drastically improve your state of mind. The activity itself doesnt matter so much as the act of practicing self-care. Make it a habit; even 15 minutes per day will make a huge difference.ExerciseExercise is a miracle drug that can improve your mental and physical health in a big way. Being active improves your mood, reduces stress and minimizes your risk of contracting debilitating diseases. Its a crucial tool for staying in shape and remaining level-headed. Exercise everyday if you can. And remember that anything is better than nothing - even a long walk once a day will do wonders for both your body and your mind.Stay Healthy with a Regular ScheduleStress is the mind-killer. It can cause people to lose sleep, overeat or under eat, drink excessively, smoke and consume drugs. Maintaining a regular schedule is one way to combat this. Ensure that you get enough sleep, get to bed around the same time every night, and eat healthily. Maintaining a regular schedule will give your days a sense of structure and help you to remain grounded and healthy.Keep a Positive Perspective with Meditation and Other TacticsSometimes it can be tough to keep a positive outlook. That being said, there are tools such as meditation, conscious breathing and journaling that can be used to help reduce stress and encourage positivity. These techniques also help to reduce negative and fatalistic thoughts while also fostering feelings of gratefulness.

Thriving in Golden Years: Prioritizing Senior Health and Well-being

As we age, prioritizing our health and well-being becomes increasingly important. At A Call to Order Professional Organizer, we understand the significance of supporting seniors in their journey to thrive in their golden years. In this blog post, we'll explore practical tips and strategies for prioritizing senior health and well-being, ensuring a fulfilling and enjoyable life.The Importance of Senior Health and Well-beingSenior health and well-being encompass various aspects of physical, mental, and emotional wellness. Maintaining good health allows seniors to live independently, enjoy meaningful relationships, and pursue their passions and interests. By prioritizing senior health and well-being, we can enhance quality of life and promote longevity.Practical Tips for Prioritizing Senior Health and Well-beingStay Active: Regular physical activity is essential for maintaining mobility, strength, and overall health. Encourage seniors to engage in activities they enjoy, such as walking, swimming, gardening, or tai chi. Aim for at least 30 minutes of moderate exercise most days of the week to reap the benefits of physical activity.Eat a Balanced Diet: Nutrition plays a crucial role in senior health and well-being. Encourage seniors to eat a balanced diet rich in fruits, vegetables, whole grains, lean proteins, and healthy fats. Limit processed foods, sugary snacks, and excessive salt intake. Drinking plenty of water is also essential for staying hydrated and supporting bodily functions.Prioritize Mental Health: Mental health is just as important as physical health, especially as we age. Encourage seniors to engage in activities that promote mental stimulation and cognitive function, such as reading, puzzles, learning new skills, or socializing with friends and family. Address any signs of depression, anxiety, or cognitive decline promptly by seeking professional help if needed.Maintain Social Connections: Social interaction is vital for seniors' emotional well-being and overall happiness. Encourage seniors to stay connected with friends, family, and community groups. Organize regular social activities, outings, or gatherings to combat loneliness and isolation. Volunteer work or joining clubs and organizations can also provide opportunities for social engagement.Practice Self-Care: Encourage seniors to prioritize self-care activities that promote relaxation, stress reduction, and emotional balance. This may include practicing mindfulness or meditation, enjoying hobbies and interests, getting adequate rest and sleep, and seeking support from loved ones or professional counselors when needed.Stay Safe at Home: Ensure seniors' living environments are safe and conducive to their well-being. Remove tripping hazards, install grab bars and handrails, improve lighting, and make necessary modifications to accommodate mobility challenges. Consider enlisting the help of a professional organizer to declutter and organize living spaces for improved safety and functionality.At A Call to Order Professional Organizer, we are committed to supporting seniors in prioritizing their health and well-being as they embrace their golden years. Our team understands the unique challenges and considerations that come with aging, and we are here to provide practical guidance and support every step of the way. With our expertise in organizing and decluttering, we can help create a safe, comfortable, and harmonious living environment that promotes senior health and well-being. Let us be your partner in thriving in your golden years, ensuring a fulfilling and joyful life ahead.

Local Services By This Author

Visiting Angels

Non-Medical 4210 Metro Parkway, Fort Myers, Florida, 33916

Visiting Angels has been a trusted provider of elder care services in the United States since 1998, committed to offering families the best in-home care for seniors. Operating in southern Lee County, FL, Visiting Angels Fort Myers serves the Fort Myers, Estero, and Bonita Springs areas, providing personalized non-medical in-home care services. Our experienced and passionate caregivers, known as Angels, assist with meal preparation, personal care, laundry, transportation, light housekeeping, and errands, tailored to each individual's needs.Owned and operated by Kathleen Fleming, RN, BS, CDP, Executive Director, and Karen Hill, Director of Finance, Visiting Angels of SW Florida ensures that seniors can age comfortably in their own homes while maintaining their independence and self-worth. Our on-call office staff is available 24/7 to respond to emergencies and meet all homecare needs.What sets Visiting Angels apart is our thorough assessment process. Every client is assessed by an experienced Registered Nurse before services begin, allowing us to identify underlying health and personal issues. This assessment guides the caregiver's care plan and is followed by ongoing assessments. We also make referrals to medical professionals if needed, enhancing our clients' lives and well-being.We prioritize the safety and security of our clients, partnering with ClearStar for comprehensive background screenings on all caregivers. This ensures that only the most trustworthy individuals are invited into our clients' homes.If your loved one needs assistance with daily tasks or requires short-term care following hospitalization or surgery, contact us for a complimentary personal assessment conducted by a Registered Nurse. Visiting Angels is here to provide compassionate and professional care for your loved ones.

Visiting Angels

Home Health 4210 Metro Parkway, Fort Myers, Florida, 33916

Visiting Angels has been a trusted provider of elder care services in the United States since 1998, committed to offering families the best in-home care for seniors. Operating in southern Lee County, FL, Visiting Angels Fort Myers serves the Fort Myers, Estero, and Bonita Springs areas, providing personalized non-medical in-home care services. Our experienced and passionate caregivers, known as Angels, assist with meal preparation, personal care, laundry, transportation, light housekeeping, and errands, tailored to each individual's needs.Owned and operated by Kathleen Fleming, RN, BS, CDP, Executive Director, and Karen Hill, Director of Finance, Visiting Angels of SW Florida ensures that seniors can age comfortably in their own homes while maintaining their independence and self-worth. Our on-call office staff is available 24/7 to respond to emergencies and meet all homecare needs.What sets Visiting Angels apart is our thorough assessment process. Every client is assessed by an experienced Registered Nurse before services begin, allowing us to identify underlying health and personal issues. This assessment guides the caregiver's care plan and is followed by ongoing assessments. We also make referrals to medical professionals if needed, enhancing our clients' lives and well-being.We prioritize the safety and security of our clients, partnering with ClearStar for comprehensive background screenings on all caregivers. This ensures that only the most trustworthy individuals are invited into our clients' homes.If your loved one needs assistance with daily tasks or requires short-term care following hospitalization or surgery, contact us for a complimentary personal assessment conducted by a Registered Nurse. Visiting Angels is here to provide compassionate and professional care for your loved ones.

Visiting Angels

Non-Medical 13180 North Cleveland Avenue, North Fort Myers, Florida, 33903

Visiting Angels has been a trusted provider of elder care services in the United States since 1998, committed to offering families the best in-home care for seniors. Operating in Northern Lee County, FL, and Southern Charlotte County Florida. Visiting Angels Punta Gorda and Cape Coral serves the Cape Coral, Punta Gorda, North Fort Myers, and Sanibel Captiva areas, providing personalized non-medical in-home care services. Our experienced and passionate caregivers, known as Angels, assist with meal preparation, personal care, laundry, transportation, light housekeeping, and errands, tailored to each individual's needs.What sets Visiting Angels apart is our thorough assessment process. Every client is assessed by an experienced Registered Nurse before services begin, allowing us to identify underlying health and personal issues. This assessment guides the caregiver's care plan and is followed by ongoing assessments. We also make referrals to medical professionals if needed, enhancing our clients' lives and well-being.We prioritize the safety and security of our clients, partnering with ClearStar for comprehensive background screenings on all caregivers. This ensures that only the most trustworthy individuals are invited into our clients' homes.If your loved one needs assistance with daily tasks or requires short-term care following hospitalization or surgery, contact us for a complimentary personal assessment conducted by a Registered Nurse. Visiting Angels is here to provide compassionate and professional care for your loved ones.