Resources for Social Distancing

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Via Mobility Services

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Posted on

Mar 06, 2024

Older adults and people with disabilities experience the adverse side effects of social isolation at a higher rate than the average American. Humans are social creatures, and plenty of those we serve are already far too familiar with the struggles of social isolation. Access to affordable, accessible transportation removes one of the many barriers to staying connected that people limited mobility options face. But transportation is only one part of a more extensive network of services that people need.

As we being to face the realities of the novel coronavirus, COVID-19, we are all being encouraged to practice social distancing to help stop the spread of this disease. We’re acutely aware of the challenges that those in isolation, whether by choice or necessity, face, and we understand that this is an uncertain and stressful time. At Via, we have already seen a decline in ride requests as our riders decide to stay home. Over the past week, senior and recreation centers, adult day facilities, and public events and spaces have made the difficult decision to close or reduce hours as a precaution to help minimize the effects of this outbreak in our community. You can learn more about Via’s response here. 

We have compiled a list of resources to help you and your loved ones access the services you need, and we’ve included some other ideas of how everyone can stay connected and engaged.

If you have any resources that you would like to share, we would love to hear from you! Please email your ideas and resources to [email protected] so we can add them to this list.

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Big Boost for Boulders Seniors: Frasier Awards $100,000+ in Grants

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Support for Veterans: Optimize Benefits for Chronic Conditions

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Local Services By This Author

Via Mobility Services

Transportation 2855 63rd Street, Boulder, Colorado, 80301

Via Mobility Services: Connecting Colorados Communities with Accessible, Caring TransportationFor more than four decades, Via Mobility Services has been helping Coloradans stay connected to the people, places, and activities that matter most. As a private, nonprofit organization, Via is dedicated to providing accessible transportation solutions and resources for older adults, people with disabilities, and others with mobility limitations throughout Boulder, Denver, and surrounding counties.Founded in 1979, Vias mission has always been clear to promote independence, self-sufficiency, and quality of life through safe, reliable, and caring transportation options. Whether its a trip to the doctor, a grocery store visit, or a ride to meet friends, Via ensures that every individual has access to the mobility they need to live life fully.A Mission Rooted in Dignity and IndependenceTransportation is more than just getting from point A to point B its about maintaining freedom and connection. Via Mobility Services was founded on the belief that everyone deserves equal access to mobility, regardless of physical ability, income, or age.The organization began in Boulder in 1979 with a small fleet and a big vision: to fill a vital gap for people who couldnt drive due to disability, illness, or age-related changes. Today, Via has grown into a trusted community transportation provider serving thousands of riders across Colorado each year while still maintaining the compassionate, community-first values that inspired its beginning.Vias focus on dignity, respect, and personal care sets it apart from standard transportation services. Drivers and mobility specialists take the time to understand each clients unique needs, ensuring that every ride is comfortable, safe, and reliable.Who Via ServesVias services are designed to support individuals who face transportation challenges, including:Older adults who no longer drive but want to stay active and independent.People with disabilities who need accessible vehicles or assistance during travel.Individuals recovering from illness or injury who require temporary mobility support.Community members in rural or underserved areas where public transit options are limited.By offering flexible, personalized transportation, Via empowers clients to continue living meaningful, connected lives whether that means attending a medical appointment, volunteering, going to work, or enjoying social outings.A Comprehensive Range of Services Via Paratransit ServiceVias signature door-to-door Paratransit service provides accessible transportation for older adults and people with disabilities. This service helps clients travel safely to destinations like medical offices, grocery stores, senior centers, and community events. Drivers are trained in assisting passengers with mobility aids such as wheelchairs, walkers, and oxygen tanks, ensuring comfort and care from pickup to drop-off. Community Transportation OperationsIn addition to its own paratransit services, Via operates several public and community transportation programs under contract with local governments and organizations. These include:HOP The popular Boulder-based bus that connects Downtown, the University of Colorado campus, and the 29th Street shopping area.FlexRide A regional service providing on-demand, flexible transportation throughout the Denver metro area.Other local routes and community shuttles that make transit easier, greener, and more inclusive for everyone.These partnerships help Via extend its reach and ensure that communities across Colorado have access to affordable and environmentally responsible transportation options. Mobility Coordination & Information ServicesFinding reliable transportation can feel complicated, but Via simplifies it with one easy call. Through its Mobility Services Center, clients can connect with a trained mobility specialist who helps identify the best transportation options for their needs whether thats scheduling a Via ride, learning about regional transit routes, or getting help with registration for accessible programs.This one-call approach saves time and reduces stress, especially for families coordinating care for aging parents or loved ones with disabilities.Community Impact and SustainabilityVias role in Colorado extends beyond transportation its an active partner in community health, accessibility, and environmental sustainability.By helping individuals stay connected to healthcare providers, grocery stores, social activities, and community resources, Via directly contributes to:Improved health outcomes through access to essential services.Reduced isolation and loneliness among older adults and people with disabilities.Enhanced community participation, allowing individuals to remain engaged and activeEnvironmental benefits, thanks to investments in efficient routing and eco-friendly vehiclesVia is also recognized as a community leader in sustainable transportation, continuously exploring ways to reduce emissions and improve fuel efficiency within its fleet.Why Accessible Transportation MattersIn Colorado, where mountain landscapes and sprawling communities can make travel difficult, accessible transportation is a lifeline. According to the Colorado State Demography Office, the population of adults aged 65+ is expected to increase by more than 30% over the next decade. That means more Coloradans will need safe, reliable transportation that supports aging in place and community independence.Without accessible options, many older adults risk missing medical appointments, becoming socially isolated, or facing difficulty accessing daily necessities. Via Mobility Services bridges this gap by providing a trusted, affordable, and compassionate solution designed specifically for people with mobility challenges.A Caring Team Making a DifferenceBehind every Via ride is a team of dedicated professionals from dispatchers and drivers to customer care specialists and volunteers all committed to the organizations mission.Vias drivers receive specialized training in passenger assistance, safety procedures, and disability awareness. This ensures that every rider feels respected and supported throughout their journey. Many clients have built lasting relationships with their drivers, who often become a familiar and friendly face in their daily routine.The organization also partners with local governments, healthcare providers, and nonprofits to strengthen Colorados transportation network and ensure that essential mobility services reach those who need them most.Getting Started with ViaConnecting with Via is simple. Whether youre an individual seeking transportation or a caregiver arranging rides for a loved one, Vias mobility specialists make the process smooth and stress-free.Heres how to get started:Call Vias Mobility Services Center Speak with a trained specialist to discuss your needs and determine eligibility.Register for Services The team will help you register for Vias paratransit or community programs.Schedule a Ride Once registered, you can easily schedule rides by phone or online.Enjoy Reliable Transportation Sit back and travel confidently, knowing youre in caring, professional hands.Each step is designed with accessibility and simplicity in mind because mobility should never be a barrier to living well.A Legacy of Service and Community CommitmentFrom its beginnings in Boulder to its current multi-county presence, Via Mobility Services has remained steadfast in its mission to provide independence through mobility. What started as a small local effort has evolved into a statewide network of care, helping thousands of Coloradans every year maintain the freedom to move, connect, and thrive.Via continues to innovate and expand, ensuring that as Colorados population grows and changes, no one is left without access to safe, reliable transportation.Learn MoreTo learn more about Via Mobility Services, register for rides, or explore community programs, visit: ViaColorado.orgVia Mobility Services Driving Independence. Building Community. Changing Lives.

Via Mobility Services

Transportation 2855 63rd Street, Boulder, Colorado, 80301

Via Mobility Services is a private nonprofit that provides accessible transportation services for people with mobility limitations, especially older adults and people with disabilities. Founded in 1979, Via helps its clients live more self-sufficient and independent lives by providing caring, customer-focused transportation options in Boulder, Denver, and other counties in Colorado. Via is also a community transportation provider operating several bus services under contract, such as the HOP, FlexRide, and more. In one call, Vias mobility specialist can provide quick access to transportation information and services, including registering and scheduling a ride.Learn more at ViaColorado.org