There’s No Place Like Home at Charter: Celebrating 7 Years of Enhancing the Human Spirit

Author

Springwood Court- A Charter Senior Living Community

For more information about the author, click to view their website: Springwood Court

Posted on

Nov 07, 2024

Book/Edition

Florida - Southwest

share-this
Share This

For seven years, Charter Senior LIving has been able to live out our mission of enhancing the human spirit and our core values of serving with heart, purpose and courage while having fun.

This milestone creates the perfect opportunity for reflection – to see how far our long-tenured team, residents and their loved ones have come – and how we can continue to help everyone who enters a Charter Senior Living community live a full, connected life.

It also reminds us to embrace everything that makes Charter stand out from other senior living communities, like personalized care plans and a family-like environment where individuals feel the difference immediately.

And who better to share Charter’s history, achievements, progress and hopes for continued success in the future than Founder, President and CEO Keven J. Bennema? Read on to learn more about what enhancing the human spirit means to him and others connected to Charter today, and in the future.

Celebrating Charter’s vibrant communities with Keven J. Bennema

Charter Senior Living is all about enhancing the human spirit. Where did you originally come up with this “slogan,” and how do you live this every day?

Enhancing the human spirit came to fruition during our senior team meeting in 2018. Our amazing team of leaders collaborated to create Charter’s new mission statement and core values guided by our Executive Life Coach, Glen Wagner. We live out the mission every day by serving Charter community residents, associates and families with a “welcome home” approach that focuses on heart, care, courage, trust and fun.

Over the last seven years, Charter Senior Living has changed countless lives of seniors and team members. Do you have a specific example that stands out in your mind of the importance of this career path and how to get more people onboard?

While we have been charting our voyage over the past seven years, many experiences and interactions with residents, families and staff have clearly lived out our mission! One of many examples is how Charter associates are always willing and wanting to help fellow team members who have gone through difficult circumstances of either personal or financial loss by donating to our “PTO With a Purpose” funding program. Unfortunately, unexpected tragedies have struck quite a few of our employees, and we do our best to be there for each other, just like staff helps residents get through their tough days.

charter senior living dining room

You’ve worked your way up the career ladder within the industry. Charter Senior Living offers many career opportunities for advancement. Were these opportunities important for you to implement when you launched?

We love to help associates work their way up from frontline staff to leadership roles. I started as a caregiver in 1999 and learned to work every position in senior living for five years, including dining, maintenance, activities, business office and others. After graduating with my master’s in healthcare administration, I was able to become Executive Director in 1999. When my wife, Kim, and I founded Charter in 2016, we took many of the lessons we learned working our way up in the industry and implemented them here. Now, three of our children work for Charter!

The decision to move to a community can be hard for families to make. How do the team members and the overall community help make this transition for families easier?

Moving loved ones into a community is almost always a difficult situation. Emotionally, financially, physically and mentally. This is why we strive to get to know each senior and their families’ stories and listen to their concerns by visiting them at their home, rehab, or hospital to initiate a personal connection. We enjoy giving a creative gift, determining what level of care is required, finding out what hobbies they have, their likes and dislikes, favorite foods, interests. You name it – we want to discover it! What’s amusing is that family members learn things about their loved ones they never knew before!

Growth is a big part of any business, and Charter Senior Living has seen quite a bit of growth over the last five years specifically. How do you and the leadership team plan on continuing this growth and reaching out to future residents and families?

We are very conscious and strategic in our growth regionally, with great leadership in place to support future residents, families, associates, and the preferred partnerships we endeavor. No matter what, our mission and core values will remain the same, and those are what will guide us.

Interested in exploring Charter Senior Living?

We love celebrating our successes with anyone who is or who will become part of the Charter Senior Living family. To request more information or schedule a tour of one of our communities, reach out to us today. We’ll be happy to answer any questions and personalize a care plan and experience for you or a loved one.

Other Articles You May Like

Geriatric Mental Health Counseling: Uplifting Minds with Compassion and Care

Program OverviewBaker Senior Center Naples offers Geriatric Mental Health Counseling to address the emotional and psychological challenges commonly experienced by older adults and their families. The program provides licensed, professional outpatient therapy in a supportive setting, including individual, couples, family, and group sessions tailored specifically for seniors.Who It's ForThis program supports seniors and caregivers dealing with: Anxiety and stress Depression Grief and loss Major life transitions (such as retirement or chronic illness) Cognitive changes Low self-esteem Anger, trauma, or unresolved emotional pain Loneliness and isolation Caregiver burnout What It Offers Outpatient Counseling: Confidential therapy for individuals or families needing support. Licensed Clinicians: Therapists are credentialed professionals with extensive geriatric experience. Holistic Mental Health Support: Services are goal-directed and client-centered, often incorporating creative therapies like music and group discussion. Support for Cognitive Conditions: Programming also benefits those experiencing memory loss, combining emotional guidance with social engagement. This program is vital for older adults who may be underserved by traditional mental health services or hesitant to seek help elsewhere.Funding & AccessibilityBaker Senior Center Naples is committed to removing financial barriers to mental health care. The program is: Partially grant-funded, ensuring low or no-cost therapy for qualifying individuals. Insurance-friendly, with many services covered under Medicare or private plans. Supported by donors and foundations, allowing expansion to meet the increasing mental health needs of older adults in Collier and southern Lee counties. Real-Life ImpactThe center has served dozens of seniors facing grief, depression, and isolation. One participant shared how therapy helped her cope with the loss of her spouse, regain emotional balance, and reconnect with life. These stories demonstrate the programs power to transform sadness into strength and disconnection into resilience.Leadership & Clinical Oversight The program is led by Pamela Osborne, LCSW, Chief Clinical Officer, who brings over three decades of experience in geriatric counseling and mental health services. She ensures clinical quality, therapist credentialing, and integration with the centers other programs, such as case management, caregiver support, and memory care services. Why It MattersChallengeSolutionSeniors facing grief or depressionPrivate, professional therapy sessionsCaregivers experiencing burnoutCouples or family counseling for stress reliefEmotional struggles from chronic illnessSupport groups and resilience coachingIsolation and loss of purposeGroup therapy and community-based activitiesLife transitions and role changesShort-term therapeutic support with clear goalsThis program not only supports emotional healing but also promotes dignity, independence, and improved quality of life. How to Access Services Eligibility: Adults aged 60 and older; family caregivers may also participate. Referrals: Seniors can self-refer or be referred by healthcare providers, family members, or case managers. Scheduling Appointments: Call the center directly to discuss availability, insurance coverage, or financial assistance options. Final ThoughtsGeriatric Mental Health Counseling at Baker Senior Center Naples is more than a clinical serviceit is a compassionate bridge to emotional wellbeing for older adults. Through professional counseling, strong leadership, and inclusive access, the center empowers seniors to overcome emotional hardships, reduce isolation, and build healthier, more connected lives. If you or a loved one are facing emotional challenges, Baker Senior Center Naples is ready to helpconfidentially, compassionately, and professionally.

Geriatric Case Management: Supporting Safe, Fulfilling Aging in Place

Overview & Why It MattersLoneliness, isolation, and complex health needs are pressing challenges for older adults. In Naples alone: Approximately 1 in 3 seniors wakes up feeling isolated each morning. Loneliness among older adults is associated with a 45% increased risk of mortality. Over 22,000 seniors in Naples live with dementia, and Alzheimers is diagnosed every 66 seconds nationwide. Reddit+12Baker Senior Center Naples+12BenefitsCheckUp+12 To address these challenges, Baker Senior Center Naples offers a robust Geriatric Case Management program designed to help seniors thrive at home, safely and with dignity. What the Program ProvidesProfessional Case Manager Services Conducts comprehensive in-home assessments, including daily living needs, home safety, and fall risk. Develops tailored care plans that may include community referrals, caregiver support, and benefits assistance. Maintains ongoing monitoring and plan adjustments to ensure evolving needs are met. Coordinates Medicare/Medicaid navigation, ensuring access to essential health coverage. Baker Senior Center Naples Volunteer Support Network Offers welfare checks, friendly phone calls, transportation assistance, and social engagement visits. Hosts programs like Music & Memory, delivering meaningful interaction for those with cognitive impairment. Baker Senior Center Naples+1csw.fsu.edu+1 Transportation & AccessibilitySeniors can access non-emergency medical transporttaxis or public transitwith door-to-door service that accommodates essentials like packages and service animals. Flexible scheduling (from same-day to weekly booking) is available, with insurance, voucher, or membership-based payment options. BenefitsCheckUp Impact & Reach Serves over 140 frail seniors, helping them maintain independence and manage chronic health conditions. Baker Senior Center Naples+5Baker Senior Center Naples+5BenefitsCheckUp+5 Funded in part by a $242,500 grant from the Collier Community Foundation, enabling staff expansion to assist around 50 additional low- to moderate-income seniors and handle up to 1,500 case calls yearly. swfloridabusinesstoday.com+4swfloridabusinesstoday.com+4swfloridabusinesstoday.com+4 Extensions & Oversight Part of Baker Senior Centers comprehensive services including clinical mental health care and dementia respite programming overseen by a licensed clinical officer. Reddit+12swfloridabusinesstoday.com+12Baker Senior Center Naples+12 Megan Edwards, CCM, appointed in November 2024 as Director of Geriatric Case Management, enhances reach into under-served populations, supporting independence and reducing homelessness risk. Baker Senior Center Naples+2swfloridabusinesstoday.com+2Baker Senior Center Naples+2 Benefits for Seniors & FamiliesBenefitDescriptionSafety & IndependenceProfessional in-home assessments and care coordination support aging in place.Holistic SupportCombines practical help (transportaging, tech assistance) with emotional and cognitive engagement.Advocacy & AccessGuides seniors through complex systems like Medicare/Medicaid and community services.Isolation ReductionRegular interaction via volunteer visits promotes resilience and social wellbeing. How to Access the Program Eligibility: Adults 60+ in Collier and southern Lee counties; frail or isolated seniors are prioritized. Enrollment: Contact the Center at (239) 3254444 or email for an intake appointment to initiate assessment and care plan development. BenefitsCheckUp+2Baker Senior Center Naples+2Baker Senior Center Naples+2Intellispect+7Baker Senior Center Naples+7Baker Senior Center Naples+7 Summary Baker Senior Center Naples Geriatric Case Management program empowers older adults to remain healthy, connected, and safe in their own homes. Through in-home professional assessments, tailored care plans, volunteer support, and transportation services, this initiative addresses critical needs such as social isolation, health navigation, and quality-of-life concerns. Backed by clinical oversight, community grants, and a strong volunteer force, the program plays a vital role in the centers mission to enrich the lives of seniors in Southwest Florida.

Member Programs at Baker Senior Center Naples

Baker Senior Center Naples sets the stage for vibrant, purpose-driven experiences tailored for adults aged 60 and above. Heres an in-depth look at their dynamic member programs: Core PhilosophyPrograms are thoughtfully crafted to help seniors socialize, stay active, and continue learning in an uplifting, nurturing environment. They equip participants to navigate lifes shifts with ease and confidence Facebook+8Baker Senior Center Naples+8YouTube+8. Weekly Wednesday Hot LunchA cornerstone of their offerings, the midday lunch gathers around 400 members. Its more than a mealits community. It fosters connection and camaraderie while members enjoy social interaction in a welcoming atmosphere . Cyber Caf & Tech ClassesThe Richard M. Schulze Family Foundation Cyber Caf invites members to unwind over coffee and conversation. Beyond leisure, tech workshopscovering smartphones, tablets, and computersempower seniors to stay digitally connected and confident . Arts, Culture & Enrichment ProgramsFrom painting, decoupage, and watercolor to resin creations and readers theater, the center brims with artistic inspiration. Cultural touchpoints like opera viewings, travelogue presentations, film screenings, jazz evenings, and guest lecture series (e.g., on Northern Thailand and nutrition labeling) enrich the mind and spirit . Exercise & Wellness ActivitiesDesigned to promote strength, flexibility, and balance, offerings include: Total Fitness, Senior Fitness, Move & Groove Bone Building Fitness, Tai Chi, Chair Yoga Balance & Posture, Karate Fitness, Flex & Thrive Line Dancing, Morning Yoga, Veterans' Mobility These gentle yet effective sessions support excellent physical well-being DOEA. Mind & Memory EnrichmentMembers engage in mindfulness meditation, origami, trivia, current events, writing groups, and more. Regular documentary features like Our Oceans and bi-weekly movie matinees create shared moments of reflection and dialogue . Music & Social ClubsLearn ukulele, join drum circles or karaoke lounges, take part in the Happy Ukulele Group (HUGS), garden with peers, or enjoy instrument-based gatherings. These social options keep camaraderie thriving . Monthly Featured EventsEach month, exclusive highlights include: Paint the Town evenings Lectures like Northern Thailand Chiang Mai and Lamphun Performances: Gypsy Jazz, Twilight Cabaret, opera presentations Screenings of foreign films such as Jean DiFflorette These events offer rich intellectual and cultural engagement Facebook+3DOEA+3Baker Senior Center Naples+3. Sample Daily ScheduleMondayThursday see packed days: Mornings begin with fitness or creative arts. Midday features hot lunch, documentaries, and social gatherings. Afternoons offer painting, writing, dancing, meditation, and games. Fridays focus on leisure: gardening, cards, games, film screenings, drum circles, art, chess, and comedy clubs form a light-hearted farewell to the week . Dementia & Memory-Focused BreaksThe center supports early memory loss through Brookdale Cognitive Healthstructured activities using music, art, gentle exercise, and socialization to foster cognitive wellness. Caregiver support groups provide much-needed respite and community Baker Senior Center Naples+1Baker Senior Center Naples+1. Watch this quick news segment on how their dementia respite groups are making a real difference: Membership & Access Available to adults 60 and older. Members enroll via MyActiveCenter to reserve classes or events. Non-members can join by applying in person or contacting the center. Programs are offered at minimal or no cost, with many covered by insurance or included in membership Baker Senior Center Naples. Why It MattersBaker Senior Center Naples is more than a community hubits a lifeline. It combats isolation, nurtures lifelong learning, supports mental health, encourages physical activity, and offers crucial support for memory loss and caregiving. Its inclusive, vibrant programming promotes personal growth, connections, and well-being.Interested? Explore the monthly schedule or newsletter for upcoming events. New members can apply at 6200 Autumn Oaks Lane or call (239)3254444. Ask about caregiver support sessions, dementia respite, or tech help. Let me know if you'd like a formatted overview for a flyer or tips on how to highlight certain programs!

Local Services By This Author

Springwood Court- A Charter Senior Living Community

Assisted Living 12780 Kenwood Lane, Fort Myers, Florida, 33907

Charter Senior Living's Springwood Court in Fort Myers, Florida, offers exceptional assisted living services that enhance the human spirit. As part of Charter Senior Living, we are committed to providing a true sense of community and personalization to older adults with specific needs and wants.Our philosophy is simple: Do the right thing for residents, whatever it takes. We strive to improve the quality of life for residents and their families each day. We believe in cultivating warm, meaningful relationships among residents, staff, leadership, and families, creating a homelike neighborhood in Fort Myers that you wont find anywhere else.At Springwood Court, we specialize in assisted living, ensuring that every person who calls our community home lives their absolute best life, every single day. We offer a warm and welcoming atmosphere, an array of convenient services and amenities, exceptional programming, and a staff that treats every resident like family.Whether you're looking for yourself or a loved one, when you choose Charter Senior Living, you're choosing a community where you'll be welcomed with open arms, treated like family, and feel comfortable in a place where you'll find the best assisted living services.Contact us today to learn more about our community and schedule a tour. Visit us and experience the Charter Senior Living difference firsthand.