Understanding Health Literacy and Why It Matters for Seniors

This chilling scene from The Beekeeper is a dramatic yet realistic example of a type of phishing scam directed at seniors: Eloise, a retired schoolteacher, is on her computer looking over charity accounts that she manages when a virus warning pops up. She calls the provided number, which unknowingly to her connects to a call center operated by a phishing scam operation.The call center rep portrays a support desk tech and during his conversation with Eloise, he lies about the source of the virus warning. She falls into his trap by installing fake antivirus software, which links to all the charity accounts. The connected malware drains over $2 million from the charities Eloise runs. She realizes too late what has happened and is left in despair.Among the fastest-growing cybercrimes targeting seniors today are phishing or smishing scams. In phishing/smishing scams, criminals send fake messages to trick seniors into giving away personal information, such as passwords, credit card numbers, or even one-time passwords (OTP) for account verification.Why are seniors often preferred targets for these scams, and how can they stay protected? Heres a comprehensive guide to help you and your loved ones stay safe from smishing.Why Are Seniors a Preferred Target for Phishing/Smishing Scams?Seniors are often targeted by scammers for several reasons:Less Familiarity with Technology: Many seniors arent as familiar with new digital threats, making them more vulnerable to smishing and phishing techniques.Trusting Nature: Scammers exploit the trusting nature of seniors, knowing that they may be more likely to believe the legitimacy of a message.Isolation: Scammers often prey on seniors who may be isolated or lonely, making them more willing to respond to messages, even from unknown numbers.Financial Independence: Many seniors control their own finances or have access to retirement funds, which makes them valuable targets.Keep reading for more about the different types of phishing and smishing scams and how to recognize and avoid them.Common Types of Phishing and Smishing ScamsOne-Time Password (OTP) ScamOne-time passwords (OTPs) are security codes sent to your phone to verify your identity when logging into accounts or making transactions. Scammers try to trick seniors into giving up these codes, allowing them to take control of their accounts.Example  Your Venmo account login is suspicious. Please verify your identity by providing the OTP sent to your phone.In this case, the scammer is pretending to be a trusted company and trying to get the OTP that was sent to you for your own security. Never share your OTP with anyone, especially through text messages or phone calls. If you receive an unexpected OTP request, its a red flag that someone may be trying to access your account.Bank Account and Credit Card ScamsThese messages often warn of suspicious activity on your bank account or credit card and ask you to take immediate action by clicking a link or providing your details.Example  Your account at Bank of America has been temporarily locked due to unusual activity. Click here to unlock your account: www.fakebanklogin.com.Banks will never ask you to verify your account through a text link. Always contact your bank directly using the phone number from your card or statement if you suspect an issue.Delivery ScamsScammers will send messages claiming that you have a package waiting for delivery, but they need additional information to process it.Example  UPS: We tried to deliver your package but need additional information. Please provide it here: www.fakedelivery.com.These messages are often designed to capture your personal information or steal credit card details. Always check with the delivery service directly through their official app or website.Fake Tech Support ScamsScammers impersonate tech support from well-known companies, claiming that your device has been compromised.Example:   Microsoft: Your device has been infected with malware. Click here to install antivirus software immediately.Legitimate tech support will never contact you this way. These scams aim to trick you into downloading malicious software that can steal personal data.Government or Tax ScamsScammers impersonate government agencies like the IRS, warning about unpaid taxes or offering refunds in an attempt to steal personal information.Example  IRS: You have an overdue payment of $1,500. Please pay immediately to avoid legal action.Government agencies will never ask for personal information or payments via text. Contact the agency directly if youre ever unsure.How to Report a Phishing/Smishing ScamIf you or a loved one encounters a suspicious text message, its important to report it to help stop the scammer from targeting others.Heres what you can do:Forward the Scam TextIn the U.S., you can forward scam texts to 7726 (SPAM). This service is provided by most major mobile carriers, and they will investigate suspicious messages.Report Scam to the FTC (Federal Trade Commission)You can report smishing and other frauds to the FTC by visiting their website at ftc.gov/complaint. Reporting these scams can help law enforcement track and shut down fraud rings.Report Scam to the Company Being ImpersonatedIf the scam text appears to be from a well-known company (like Amazon, your bank, or the IRS), you can report it directly to their fraud department.Block and Delete the Number from Suspicious MessageIf you receive a suspicious message, block the sender immediately and delete the text. Never engage with the message, as scammers can collect information based on your replies.Tips for Seniors to Protect Yourself from Smishing ScamsBe Skeptical of Urgent RequestsSmishing messages often create a sense of urgency, pressuring you to act quickly. Dont let the panic take overslow down and think it through.Verify with the Company DirectlyIf a message seems to come from a known company or institution, contact them using their official phone number or website. Never use the contact information provided in the suspicious message.Look for Red FlagsCommon red flags include poor grammar, generic greetings, and unsolicited offers. Trust your instinctsif something feels off, it probably is.Never Share Personal Information via TextLegitimate organizations will never ask for your passwords, credit card numbers, or OTPs via text. Always keep this information private.Install Security SoftwareThere are security apps that help detect and block phishing or smishing attempts. Consider installing one to safeguard your mobile device.Educate Your Loved OnesTalk to seniors about these common scams, and make sure they feel comfortable asking for help if they receive a suspicious message. Staying connected and informed can make all the difference. Keep Alert for New Scams Targeting SeniorsBy educating yourself and your loved ones about smishing and other scams, you can reduce the risk of falling victim to these harmful schemes. Always be cautious, never share personal information through text, and report suspicious activity immediately. Remember: when in doubt, dont click, dont reply, and always verify.

Aging is a journey that brings wisdom, grace, and the opportunity to thrive in new ways. While aging brings new joys, it also brings certain vulnerabilitiesespecially when it comes to emergencies. Whether facing a natural disaster, medical emergency, or sudden need for evacuation, preparedness is key to ensuring seniors stay safe, confident, and empowered.A solid emergency preparedness plan is essential to thriving during this stage of life. FEMAs Disaster Preparedness Guide for Older Adults provides a practical checklist for assessing your unique needs as a senior and creating an actionable plan.Keep reading for a short list of ideas on how you can help yourself or your senior loved one build a plan that brings peace of mind and a sense of security.Start with the Essentials: Your Senior Health InformationEmergencies dont wait for anyone, so having easy access to vital health information is crucial. Create a comprehensive list of: Medications (including dosages) Allergies Medical conditions Primary care physician contact details Insurance information Emergency contactsPlace these documents in a waterproof, portable folder that can be easily accessed in the event of an emergency. Ensure that caregivers and family members also have copies.Emergency Kit Essentials for Senior NeedsBuild an emergency kit tailored to the seniors specific needs. This kit should include: Extra prescription medications (at least a weeks worth) Over-the-counter medications (pain relievers, antacids, etc.) First aid supplies Flashlights, batteries, and phone chargers Non-perishable food items and bottled water (enough for 72 hours) Personal hygiene products Copies of important documents and identificationFor those with mobility challenges, consider adding additional supplies, such as assistive devices, extra hearing aid batteries, or any special dietary items.Plan for Senior Mobility and Transportation NeedsIn an emergency, getting out of the home or to a safe location can be difficult for seniors with mobility challenges. Have a transportation plan in place: Identify neighbors or caregivers who can assist with transportation. Explore local emergency transportation services or dial-a-ride programs. Arrange for backup power if mobility aids, such as electric wheelchairs, are used.Caregivers and family members should familiarize themselves with how to operate any mobility devices in case assistance is needed during an evacuation.Stay Informed and ConnectedStaying connected is vital during an emergency, and its especially important for seniors. Create a communication plan that ensures your loved ones know how to reach you, and vice versa. Set up regular check-ins with family, caregivers, or neighbors. Ensure the seniors phone or alert system is always charged and within reach. Sign up for local emergency alerts and weather notifications, which can often be sent via text or email. Consider using an in-home personal emergency response system like Amada Connect that alerts a designated responder to reach you within minutes.Many cities and towns offer specific resources or registries for seniors who may need extra help during an emergency. Registering in advance can make a significant difference.Tailor the Emergency Plan to the Seniors EnvironmentWhether living independently, with family, or in a senior living community, the emergency preparedness plan should reflect the seniors specific living situation. In independent living situations, ensure that the home is equipped with: Smoke detectors, carbon monoxide detectors, and fire extinguishers Ramps, grab bars, and accessible exits Clear communication with local emergency services about any special medical or mobility needsFor seniors in assisted living or other care facilities, ensure the facility has a clear emergency plan, and that the senior and family are familiar with it.Involve the Whole Senior Support NetworkCaring for seniors is a community effort. Make sure that the seniors caregivers, family members, and friends are part of the emergency preparedness plan. Discuss each persons role in the event of an emergency, from helping with evacuation to ensuring medical supplies are in order.A well-rounded plan not only provides safety but also reinforces the seniors support systemleading to greater peace of mind.Practice the Emergency Plan with Caregivers and FamilyJust like any other emergency drill, its essential to practice the plan. Schedule regular check-ins with caregivers and family to review the emergency plan and make sure all necessary supplies are up to date.Run through the steps of the plan with the senior to ensure they feel comfortable and confident. This practice can ease anxiety and ensure that in a real emergency, everyone knows their role.Seek Professional Senior Care Support if NeededAt Amada Senior Care, we understand that emergencies can be overwhelming, and were here to help. Our non-medical senior care team can assist with developing, organizing, and implementing emergency preparedness plans specific to your needs.In-home care services can also provide regular wellness checks, assistance with mobility, and help maintaining your emergency kitensuring that you or your loved one can focus on thriving, not just surviving, as you age.Having a comprehensive emergency preparedness plan isnt just about being ready for the worstits about thriving while aging. When seniors feel confident in their preparedness, they can continue living their lives with dignity, independence, and peace of mind.At Amada, were here to help in every step of the way, ensuring that senior clients are safe, cared for, and empowered to thrive in every stage of life. Lets work together to create a plan that supports their well-being today and for the years to come. CLICK HERE to find an Amada office near you.

Diabetes is a significant health concern for older adults and seniors, affecting nearly 30% of adults aged 65 and older. As people age, the risk of developing type 2 diabetes increases due to factors such as slower metabolism, changes in body composition, and decreased physical activity. For seniors, managing diabetes can be particularly challenging due to the presence of other age-related conditions, which can complicate treatment and impact overall health. Left unmanaged, diabetes can lead to serious complications that affect quality of life and increase healthcare needs.One often overlooked aspect of diabetes care is the connection it has with mental health, especially depression. The relationship between these two conditions is complex and can significantly impact overall well-being. With a better understanding of why diabetes and depression are linked, seniors can adopt practical ways to effectively manage both to lead a healthier, more fulfilling life.Understanding the Link Between Diabetes and DepressionResearch shows that people with diabetes are more likely to experience depression than those without the condition, and vice versa. The interplay between diabetes and depression can be attributed to both physical and emotional factors:Biological Connection: The bodys insulin resistance can affect brain function, increasing vulnerability to depression. Similarly, inflammation, which is common in diabetes, may influence brain chemistry and mood.Emotional Strain: Managing diabetes can be mentally exhausting. The daily routine of monitoring blood sugar, watching diet, and taking medication can lead to stress, frustration, and even feelings of hopelessness, especially for seniors who may feel isolated.Physical Health Impact: Depression can also worsen physical health by increasing fatigue and reducing motivation to engage in self-care. When depression is present, seniors may struggle to maintain the routines and behaviors necessary for effective diabetes management.Practical Ways for Seniors to Manage Diabetes and DepressionIf you or a loved one are managing both diabetes and depression, youre not alone, and there are strategies to make this journey easier. Here are some key approaches:Create a Supportive Healthcare TeamA team-based approach can be especially helpful for seniors. Ensure that your primary care provider, diabetes educator, and mental health specialist are communicating with each other. This coordination can lead to more personalized care, adjusting treatments as needed to improve both physical and mental health.Prioritize Routine and Self-CareA consistent routine can provide a sense of control and stability, which is beneficial for managing both conditions. Simple daily habits such as a balanced diet, regular sleep, and taking medications on time can have a significant impact. Additionally, regular exercise, even just a 20-minute daily walk, helps regulate blood sugar levels and boosts mood by releasing endorphins.Watch Blood Sugar and Mood TogetherMonitoring blood sugar levels is essential for diabetes management, but paying attention to mood changes is just as important. Keeping a journal can help seniors track any patterns, noting how blood sugar levels might correlate with mood swings. This information can provide insights for healthcare providers to adjust treatment plans effectively.Stay Socially ConnectedIsolation can exacerbate depression, so maintaining social connections is crucial. Seniors can benefit from regular visits with friends, family, or joining local clubs or hobby groups. Many senior centers and local community programs offer opportunities for social interaction and even virtual gatherings.Explore Mindfulness and Relaxation TechniquesPractices like meditation, deep breathing exercises, and yoga can help manage stress, which is important for both diabetes and mental health. Regularly setting aside time for mindfulness can improve emotional well-being and reduce anxiety, which in turn can have a positive effect on blood sugar levels.Seek Therapy and CounselingFor seniors diagnosed with diabetes who are experiencing depression, counseling or cognitive behavioral therapy can be a game-changer. Speaking with a licensed therapist helps process emotions, develop coping strategies, and feel supported. Therapy is accessible for seniors, often covered by Medicare or other insurance options.Recognizing When to Ask for Help as a Senior DiabeticIf managing diabetes and depression becomes overwhelming, dont hesitate to ask for help. Caregivers, family members, and professional senior care services can step in to provide essential support. Whether its meal planning, medication reminders, or simply offering companionship, there are resources to help seniors manage their conditions with dignity and care.Set Your Diabetes Management Goals This MonthNovember being National Diabetes Awareness Month provides a timely reminder for older adults and seniors on the importance of managing diabetes as part of healthy aging. Regular monitoring, a balanced diet, physical activity, and medication adherence are essential for maintaining stable blood sugar levels. Additionally, social support and professional care can make a big difference, helping seniors to better manage their condition and minimize its impact on their lives.Properly managing diabetes can help seniors increase their quality of life and avoid many of the common complications associated with the disease. At Amada, we care greatly about the well-being of our senior clients. Thats why we strive to provide comprehensive resources and guidance for older adults with diabetes. If youre interested in learning more about non-medical, in-home care to support your diabetes management, contact a local Amada senior care advisor today.