100+ Questions To Ask During or Before Your Retirement - Senior Living Community Tour

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Keystone Place at Bonita Springs

For more information about the author, click to view their website: https://www.keystonesenior.com/senior-living/fl/bonita-springs/keystone-place-bonita-springs/

Posted on

Nov 07, 2024

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Florida - Southwest

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Deciding to move into a Senior Living Community or even simply considering this transition can often feel daunting.  It doesn’t have to though if you take a few moments to be prepared.   

We have found that our residents and family members that asked us the most questions, had the easiest transitions.  

Our advice to you is: Don’t be afraid to ask questions. This is one of the most important decisions of your life whether for you or your loved one. A good community will welcome each and every one of your questions and go above and beyond to provide answers to satisfy each inquiry. 

It is vitally important to understand your needs and desires and then communicate them thoroughly in order to choose the right location and/or make this decision. 

Below is a list of more than 100 questions you can use to help guide you during this process:

Accommodations:

  • How much privacy do residents have?
  • What are the floor plans and measurements of available rooms or apartments?
  • What personal items or furniture are we allowed to bring? 
  • Are any items forbidden?
  • Are pets allowed? If so, are there size or breed restrictions?
  • What is the activity/traffic and noise level that can be expected? 
  • Are there any restrictions or limitations on guests?

Amenities and Location:

  • What are the grounds like?
  • Are there physical fitness facilities?
  • Is there a pool and/or hot tub?
  • Is laundry included?
  • What makes you different than other communities?
  • What outdoor amenities and spaces do you offer?
  • Do you offer concierge services?
  • Is the community located in a desirable area with conveniences nearby (grocery stores, pharmacy, public transit, hospitals, etc.)?
  • Do residents have access to computers and printers?

Activities:

  • What activities do you offer?
  • Can we see a typical calendar of events?
  • Do you offer events out in the wider community as well as within the community?
  • Is there an opportunity for volunteer or service work?
  • Is there an opportunity for my loved one to teach other residents a favorite skill?
  • Do residents have to meet any requirements to participate in activities or are there conditions that disqualify participation?
  • Can we sit in on or view some of the activities during our tour?
  • Can residents organize or suggest new activities?

Transportation:

  • Do you offer community-based transportation to medical appointments?
  • Do you offer transportation to community events and activities, such as restaurants and theaters? 
  • Is there a radius or defined route for available transportation? 
  • Is transportation always available or only on specific days?
  • Are there any additional fees associated with transportation?
  • How far in advance does transportation need to be scheduled?
  • Can I bring my own car?
  • Do you offer valet services?
  • What are the parking options if I bring my own car?

Safety Concerns:

  • How do you ensure the safety of residents?
  • How do residents access the buildings?
  • How do visitors access the building?
  • Do residents have access to alert buttons for emergency service?
  • Do these buttons pinpoint location?
  • Do the rooms/apartments have safety features like handrails, easy entry bathtubs, grip bars, or non-slip surfaces?
  • How do you ensure residents are present and accounted for?
  • Do you have an emergency response plan in place?
  • Do you conduct periodic safety drills (i.e, fire drills) to acclimate residents to procedures? 
  • How do you handle power outages? Is there a generator?
  • Can we request safety checks?

Issues and complaints:

  • How does the community handle concerns and feedback?
  • Do you have a specific staff member or advisory board that handles issues and complaints?
  • What is the procedure or timeline for follow up on a complaint?
  • How do you ensure timely communication on reported issues? 
  • How should issues or complaints be submitted?
  • Does the community have a resident counsel that assists with issues and/or complaints?

References, testimonials, and reviews:

  • Do you have any case studies, testimonials or reviews from staff and residents that we can access?
  • Can we speak to the family members of some current or former residents who can provide references?
  • Can we speak with current residents or staff during our tour privately?

Staff:

  • What background checks are performed on your staff?
  • What is your staff-to-resident ratio?
  • What kind of / how much experience, training or credentials do you require?
  • Do you require your staff to obtain continuing education?
  • What sort of staff meetings and communication exists to keep staff up to date on important developments?
  • How many staff are present overnight?
  • Who will interact with and care for my loved one on a daily basis?

Food:

  • Do you offer all-day dining, or only during specific hours?
  • What sort of menu options are available?
  • Do you offer options for meals based on personal preference?
  • How do you ensure residents are receiving proper nutrition?
  • Do you offer special dietary options for those with medical needs or restrictions?
  • Do you have a dietitian or nutritionist on staff? 
  • Is room service available?
  • Can we try a sample of the typical menu on our tour? 
  • How often are menus change or new food items added?

Medical Services:

  • Is there a written care plan?
  • How often are care plans reviewed?
  • How do you handle emergency medical needs?
  • Do you do health or cognitive assessment prior to move in? 
  • What medical care is available on site? 
  • Does on-site medical care differ from day to night?
  • What sort of therapy options do you offer?
  • Can we have outside professionals come to the community to provide care or therapy?
  • Does the community have a physician that visits on site for resident wellness checks and/or visits residents in their apartments?
  • What medical or cognitive conditions can this community manage?
  • Are their conditions you cannot manage that may require us switching communities in the future? 
  • What activities of daily living can you help with?
  • Can you assist with medication management and administration? 
  • How do you monitor the ongoing medical conditions of residents? 
  • Can residents keep prescription or over-the-counter medications in their room, or must they be administered by staff?
  • What medical professionals are on staff? Physician? Nurse? Social Worker? Therapists?
  • What sort of medical and cognitive conditions do current residents have?
  • Can I continue to use the doctors or providers we currently have relationships with? 
  • What if we temporarily need a higher level of care than normal?
  • Do you provide palliative, end-of-life or hospice care options?  
  • If there is a prolonged medical emergency or illness that requires leaving the facility, how long can the room be held?

Finances and Move-in:

  • Is there a waitlist?
  • Do you offer any assistance with move-in?
  • What is the base price of applicable room options each month or year?
  • How much care is included in the base price and how much are additional care options and charges?
  • What amenities and activities are included in this fee?
  • What utilities are included in this fee (wifi, electric, etc)? 
  • How are fees paid?
  • Do you send payment reminders?
  • How long are current costs guaranteed?
  • Do you have any set annual increases?
  • Are all amenities included, or do some involve an additional fee?
  • What happens if fees are delinquent?
  • What is the difference in fees if we need to move to a different level of care?
  • What happens if we are unable to pay? How much of a grace period is available?
  • Can I view a copy of the contract?
  • Are there any upfront move-in fees or security deposits?
  • What is the length of the lease or resident agreement?
  • What if we need to move out before this agreement is complete?
  • Are any feels refundable if you decide the community is not a fit?

Communication and transitions:

  • How do you communicate with families?
  • Do you have a community calendar we can access?
  • Do you have a Facebook page, message board or another way for families to connect and stay up to date? 
  • Do you send regular email correspondence with up to date news?
  • How do you help new residents have a positive transition into the community?
  • Do you provide a welcoming committee or a way for new residents to connect with other residents?
  • Is there a new resident/family orientation?
  • Can we meet with all of our loved ones’ care providers before the move in? On a regular basis after move in?
  • Can we be involved in the creation of the care plan?

Once you do your research, ask the right questions and go for a tour, you will have the piece of mind of knowing you making an educated and well thought out decision.   You will also be able to trust your gut. 

You will know and feel it if you can see your loved ones living happily there.  If a community looks great on paper but doesn't feel like the right fit for you and your loved ones, it’s probably not the right fit.  

We take tremendous pride in our caring Senior Living Counselors and the support they provide future residents, their family members and the greater community in navigating this journey.

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Moving With Seniors: How to Make the Transition to a New Home Comfortable and Efficient

Moving can be a stressful experience for anyone, but when the move involves a senior loved one, the process often requires additional care and consideration. Whether the move is to a smaller home, a senior living community, or to be closer to family, making the transition as smooth and stress-free as possible is key to ensuring comfort and emotional well-being for your aging loved one. By taking into account their physical, emotional, and practical needs, you can help them adjust to their new surroundings with ease. In this article, well discuss important tips for moving seniors, focusing on downsizing, packing for comfort, and ensuring a smooth transition with the help of a trusted moving company like Blue Star Moving.1. Start Early and Create a Moving PlanOne of the most important steps in moving seniors is planning ahead. The more time you allow for preparation, the less stressful the experience will be for everyone involved. Seniors, especially those who are used to living in the same home for many years, may find the process of moving overwhelming. Starting early gives you the time needed to carefully consider each aspect of the move, including emotional, physical, and logistical factors.Tips for creating a moving plan:Set a timeline: Plan key milestones and deadlines leading up to the move, such as downsizing, packing, and confirming the moving date.Involve your loved one: Keep your senior family member involved in the process, allowing them to make decisions about what to keep, donate, or discard. This helps them feel more in control of the situation.Use checklists: Create checklists to track important tasks such as medical records, utilities, or hiring a moving company.An organized and well-thought-out plan will make the entire process smoother and less anxiety-inducing.2. Downsize and SimplifyDownsizing can be one of the most challenging aspects of moving for seniors, particularly if theyve lived in the same home for a long time. They may have accumulated years of possessions, and parting with beloved items can be emotional. However, downsizing is often necessary, especially when transitioning to a smaller home or senior living community.Steps to downsize efficiently:Sort through belongings: Go through each room and categorize items into keep, donate, and discard piles. Involve your loved one in the process, but also be prepared to make tough decisions about items that no longer serve a practical purpose.Focus on essentials: Prioritize what is most important, including items that have sentimental value or are necessary for daily life.Donate or sell unneeded items: Consider donating furniture, clothing, or household goods that your loved one no longer needs. You can also sell items of value, which may help with the moving costs.Downsizing doesnt have to be a painful process. By focusing on what truly matters to your loved one and offering gentle guidance, you can make it easier for them to let go of unnecessary items.3. Pack for Comfort and FamiliarityMoving to a new home can be disorienting, especially for seniors who may have mobility or cognitive concerns. To make the transition as comfortable as possible, its important to pack with a focus on familiar items that will help create a sense of comfort and continuity.Packing tips for seniors:Essential items first: Pack a first-night box that includes essential items such as medications, toiletries, clothes, and important documents. This will ensure that your loved one has everything they need right away without having to sift through boxes.Comfort items: Pack personal items like family photos, favorite books, or beloved blankets to help them feel more at home in their new environment.Label boxes clearly: Label each box with its contents and the room it belongs to, making it easier to unpack and find essential items quickly.Consider accessibility: If your loved one has mobility challenges, pack items in a way that ensures easy access to everything they need. For example, keep frequently used items in an accessible box near the front of the moving truck.By packing in a thoughtful, organized way, you can make your loved ones new home feel more like a familiar, welcoming space.4. Choose the Right Moving Company for SeniorsHiring a professional moving company is a great way to ensure the moving process goes smoothly. For families moving seniors, its especially important to choose a moving company that understands the unique needs of elderly clients. Blue Star Moving is one such company that provides tailored services for senior moves, focusing on both the physical and emotional needs of the family.Why Blue Star Moving is an excellent choice for senior moves:Specialized services: Blue Star Movings experienced team is trained to handle delicate items with care, whether its fragile heirlooms or heavy furniture. They also offer services like packing, unpacking, and setting up your loved ones new home.Efficient moving solutions: Professional movers can streamline the entire process, saving you time and reducing the risk of damage or injury. They will handle all aspects of the move, including the heavy lifting and transportation of belongings.Respect and compassion: Moving can be an emotional process for seniors. Blue Star Moving understands this and provides compassionate, respectful service throughout the move, helping to reduce anxiety and stress for both the senior and their family.Choosing a moving company with experience and understanding of senior relocations can make the process much less stressful for everyone involved.5. Make the New Home Safe and ComfortableOnce you arrive at the new home, its essential to create a safe and comfortable environment for your senior loved one. This includes organizing the space to accommodate their needs and ensuring it is free from potential hazards.Tips for setting up a senior-friendly space:Ensure easy accessibility: Make sure that pathways are clear and furniture is arranged to allow for easy movement, especially if your loved one uses a walker or wheelchair.Set up essential areas first: Focus on key areas like the bedroom, bathroom, and kitchen. Ensure that everything is easily accessible and within reach.Add familiar touches: Place familiar items, such as family photos, favorite chairs, or personal decorations, to make the new home feel like a welcoming space.Taking these extra steps to make the new home feel safe, organized, and familiar will help your loved one adjust more easily and feel more comfortable in their new surroundings.6. Offer Emotional Support Throughout the ProcessMoving is an emotional process for seniors, and its important to provide consistent emotional support before, during, and after the move. Your loved one may feel a sense of loss or anxiety about leaving their old home, so be patient, understanding, and encouraging.Ways to support your loved one emotionally:Listen to their concerns: Allow them to express their feelings about the move, whether its excitement or apprehension. 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Why Hiring Professional Movers Saves You Time and Money: The Benefits of Choosing Blue Star Moving

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Their knowledge of the best packing techniques, safe handling of fragile items, and efficient loading and unloading processes ensures that your belongings are in good hands.Professionals have the skills to:Properly pack and secure items to prevent damage during transport.Handle heavy or bulky furniture without risk of injury or damage to your property.Navigate complex logistics, such as narrow hallways, stairs, or tricky parking situations, ensuring a smoother process.This expertise can make a significant difference in how smoothly your move goes, helping to prevent mistakes that could cause delays or unnecessary costs.2. Save Time with Efficient Packing and UnpackingPacking up an entire household can take weeks when done on your own. When you hire a professional moving company like Blue Star Moving, the process becomes much faster and more efficient. Their trained staff is skilled in packing techniques that not only maximize space but also ensure that your items are safe during transit.Key time-saving benefits include:Faster Packing: Blue Star Moving professionals can pack your items quickly and safely, often completing the job in a fraction of the time it would take you to do it yourself.Expert Organization: Movers know how to group and pack items logically, making unpacking easier and more efficient once you reach your new home.Avoiding Distractions: With experienced movers handling the packing and transportation, you can focus on other important tasks like setting up utilities, managing paperwork, or organizing your new home.By outsourcing these time-consuming tasks, you can significantly reduce the overall time spent on the move, allowing you to settle into your new space more quickly.3. Minimize Risk of Damage and InjuryMoving heavy furniture and fragile items can be a risky endeavor, especially when you're not properly prepared. Accidents, such as dropping furniture or injuring yourself while lifting a heavy box, can lead to both physical harm and costly property damage. Professional movers like Blue Star Moving are trained to handle these risks with safety protocols and the proper equipment.The benefits of hiring experts include:Safe Handling of Fragile Items: Professional movers are equipped with high-quality packing materials and know the best techniques to protect fragile items like glassware, electronics, and artwork.Avoiding Property Damage: Movers are experienced in navigating through doorways, hallways, and staircases without damaging walls, floors, or furniture.Preventing Personal Injury: Lifting heavy objects improperly can result in serious injury. Blue Star Moving's team is trained in safe lifting techniques, minimizing the risk of harm.By entrusting the heavy lifting and handling to professionals, youre not only protecting your belongings but also ensuring that you and your family stay safe throughout the move.4. Avoid Hidden Costs and Unexpected ExpensesOne of the biggest misconceptions about hiring professional movers is that its an expensive option compared to doing it yourself. While the initial cost may seem higher, the truth is that hiring professionals can save you money in the long run. Here's how:No Hidden Costs for Damages: If you damage items while moving them yourself, youll either have to repair or replace them, which can be costly. Blue Star Moving ensures that your items are protected with insurance coverage, saving you from unexpected costs.Efficient Use of Resources: Professional movers come with their own packing materials, trucks, and equipment. 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Their flexibility ensures that your move is handled according to your preferences and requirements.Services offered by Blue Star Moving may include:Packing services: Full packing or partial packing options depending on your needs.Storage solutions: If your new home isnt ready yet, they offer short-term or long-term storage options.Specialty moving services: For items such as pianos, antiques, or fine art, Blue Star Moving can provide specialized equipment and care.This level of customization ensures that your move is handled in the most efficient and cost-effective way possible.ConclusionWhile the idea of a DIY move may seem like a way to save money, hiring professional movers like Blue Star Moving is often the smarter financial decision in the long run. 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Essential Tips for a Smooth and Stress-Free Move: A Guide to Preparing for Your Big Day

Moving to a new home can be both an exciting and overwhelming experience. Whether you're relocating across town or to a completely new city, the logistics of packing, organizing, and coordinating everything for the big day can cause a lot of stress. However, with the right approach, you can make the process much easier and more manageable. Heres a practical guide with essential tips to ensure your move goes smoothly and stress-free.1. Create a Moving TimelineOne of the most important steps in preparing for a move is creating a timeline. Starting early will allow you to spread out tasks over time, reducing the last-minute scramble that can add unnecessary stress. Heres how to break it down:8 Weeks Before: Start researching moving companies, gathering packing materials, and decluttering your home.6 Weeks Before: Begin packing non-essential items and making arrangements for pet care or child care on moving day.4 Weeks Before: Confirm your moving date, finalize the moving company, and start notifying utilities and service providers of your move.2 Weeks Before: Start packing up the items you use daily and organize your important documents (such as change of address forms and moving insurance).1 Week Before: Double-check the moving details, confirm the logistics with the movers, and finish packing all remaining items.Having a clear timeline helps you stay organized, reduces overwhelm, and ensures you dont miss important steps in the process.2. Declutter and OrganizeBefore you even start packing, take time to declutter. Moving is the perfect opportunity to get rid of items you no longer need or use. This will not only lighten your load but also save you time and money on packing and transporting unnecessary items. Here are some tips to help with decluttering:Sort through your belongings: Go room by room and decide what to keep, donate, or toss. Consider using the 4-box method (keep, donate, sell, or trash).Donate or sell items: If you have furniture, clothing, or other items in good condition, consider donating them to charity or selling them online.Recycle: Paper, plastics, and other recyclable materials should be sorted and disposed of responsibly before moving day.Decluttering can be a time-consuming process, but its well worth the effort for a fresh start in your new home.3. Gather Packing Supplies EarlyPacking can be one of the most tedious tasks when moving, but having the right supplies can make the process easier and more efficient. Heres what youll need:Boxes: Get various sizes of boxes, including wardrobe boxes for clothes and large boxes for heavier items.Packing materials: Use bubble wrap, packing paper, or towels to cushion delicate items.Tape and markers: Stock up on packing tape and markers for labeling boxes.Specialty supplies: If needed, rent or purchase moving blankets, furniture pads, or plastic wrap for larger furniture items.Gather these supplies early so you have everything ready to go when you start packing.4. Start Packing EarlyPacking often takes longer than expected, so its important to start as early as possible. Begin with items you rarely use, such as seasonal decorations or off-season clothing, and work your way toward more essential items. Here are a few packing tips:Pack room by room: This will help you stay organized and make unpacking easier later.Label boxes clearly: Write the contents and the room it belongs in on each box. Color-coding with tape can also help streamline the process.Use what you have: Pack fragile items using towels, blankets, or old newspapers. This saves money on bubble wrap and ensures your belongings stay secure.Packing in stages helps prevent the stress of last-minute packing and keeps your move more organized.5. Hire the Right Moving ServicesChoosing the right moving company is crucial for a smooth move. Research potential movers well in advance and ask for quotes. Heres how to make the right choice:Get multiple quotes: Contact at least three moving companies to compare prices, services, and availability.Check reviews and references: Read online reviews and ask friends or family for recommendations. Be sure to choose a licensed and insured company.Understand the services offered: Make sure the company offers the services you need, such as packing help, loading and unloading, or storage.Confirm the details: Make sure to confirm the moving date, time, and any additional fees, such as for long carry distances or bulky items.If hiring a full-service moving company is outside your budget, consider renting a truck and enlisting the help of friends or family.6. Prepare Your New HomeBefore you move in, make sure your new home is ready to welcome you:Clean the space: If possible, do a deep clean of your new home before the move. This can include carpet cleaning, wiping down surfaces, and checking that appliances are working.Plan your layout: Decide where your furniture will go ahead of time to make unloading easier. If you're unsure, leave some flexibility for movers to place items in a convenient area.Set up utilities: Make sure that your new home has all utilities (electricity, water, internet, etc.) set up and running before you arrive.By getting your new space ready ahead of time, you can move in with fewer surprises and ensure a comfortable transition.7. Pack a Moving Day Essentials BagThe day of the move will likely be chaotic, so having a bag with your essential items can make things go more smoothly. 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Stay flexible with your timeline and keep a positive attitude.Delegate tasks: If possible, delegate tasks to family members or friends to help lighten the load.Take breaks: Moving is physically and mentally demanding, so be sure to take breaks to avoid exhaustion.By keeping a cool head and being prepared for surprises, you can handle whatever comes your way.ConclusionWith careful planning and organization, your move can be much less stressful and more enjoyable. From creating a detailed timeline and decluttering to packing efficiently and hiring the right movers, every step you take toward preparation makes the transition easier. By following these essential tips, youll be well on your way to a smooth and stress-free move to your new home.

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Keystone Place at Bonita Springs

Memory Care 28100 La Plaza Bonita Loop, Bonita Springs, Florida, 34135

Memory Careat Keystone Place at Bonita SpringsWe are always evaluating ways in which we can best care for and support our residents living with Alzheimers and other dementia. For more than 30 years Keystone Senior has provided holistic and innovative support for residents and their families through a commitment to individualized care plans that honor each residents personal history, skills, values, passions, and family connections.Our state-of-the-art memory preservation program Holistic Harbors is a deeply inclusive and holistic approach to Memory Care that prioritizes a focus on connection rather than loss. Our programming encourages and utilizes lifestyle choices that have been shown to not only maintain but improve brain fitness, as well as general wellbeing as we age. Enrichment activities are carefully chosen and customized to connect with each residents interests and preserve skills that are still there. At Keystone Place at Bonita Springs, we provide all our Memory Care residents with physical exercise, stress management and reduction, cognitive exercises, sensory activities, and meaningful social and individual engagement.Compassion. Connection. Community.For a person living with memory loss, a welcoming environment thats easy to navigate is essential. This is why Keystone Place at Bonita Springs will offer spacious, easy to navigate studios designed with comfort in mind.Residents will enjoy an in-room refrigerator and private bathroom, with secured access to community spaces and beautifully landscaped walking paths. In our bright and elegant dining room, they will enjoy nutritious meals that not only awaken the palate, but more importantly support brain health by slowing the loss of brain function. Our executive chef will prepare delicious food daily that follows the MIND diet guidelines, and our residents will have the option to choose from these offerings with every meal.Keystone Senior cherishes every Memory Care resident for the individuals they are, with the knowledge that every moment and interaction is precious.At Keystone Place at Bonita Springs, residents will find that a fulfilling lifestyle is front and center. Get in touch to learn more about our innovative and holistic approach to Memory Care coming to Bonita Springs, Florida. Holistic Memory Care Studio Suites with Mini Fridge and Private Bathroom Warm Community Designed for Easy Navigation 3 Nutritious, Inviting Meals Daily Specially Trained Associates Available 24/7 Meaningful & Engaging Activities Calendar Secure Access to Private Outdoor Courtyard Linen & Personal Laundry Service Thoughtful Wellness & Exercise Programs Health Status Monitoring by Licensed Nurse Holistic Harbors Cutting Edge Memory Preserving Enrichment Programming for Memory Health & Lifestyle Enrichment