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Technology is constantly improving, which means that cybercrime is on the rise. As an agent, it’s more important now than ever before to protect yourself from the dangers of cyberspace. The National Association of REALTORS® (NAR) has created a checklist that lists cybersecurity measures you can take to keep yourself and your business protected. Here’s an overview of what it has to say.
You most likely use your email and a variety of other services everyday to conduct business, which means that your accounts might contain a lot of personal and confidential information. It’s easy to forget about securing your accounts when you access them day in and day out, but this is one of the most important steps you can take to protect yourself from cybercrime.
According to NAR, your login credentials are especially important to protect. You should carefully guard login and access information to your email and any other service platform you use during the transaction, while also making sure that the usernames and passwords are different for each account. For example, if a hacker accesses one of your accounts, you don’t want them to easily access any others using the same login information. In addition, your passwords should be long and complex, with a combination of letters, numbers and symbols that would be hard for any person or computer to guess. Finally, NAR recommends using two-factor authentication to give your accounts that extra level of security. This requires you to give two forms of identification to access your accounts so that hackers can’t get in, even if they know your password.
When it comes to general email hygiene, NAR recommends that you be careful with both the information you send and the information you receive. When sending emails that contain sensitive information, you should use encrypted email, a transaction management platform or a document-sharing program to protect your information from being easily stolen. If you receive an email that contains any unknown attachments or links, don’t click on them––they could contain malware that infects your device. And whether you’re on the sending or receiving end of an email, NAR recommends that you avoid doing business over unsecured wifi, where hackers can easily access your personal data.
While it’s a good idea to secure each of your accounts, it’s equally important to protect your devices’ operating systems and software. NAR emphasizes that you should always keep antivirus software, firewalls, operating systems and programs active and up-to-date to receive the highest level of protection. It’s also a good idea to regularly back up the data on your device. By doing this, it will be stored in a safe place in the case that a virus infects your device or someone hacks in and erases your information.
Another way that NAR suggests securing your device is by avoiding any suspicious links or applications. If you receive a text message from an unknown sender that contains a link, don’t open it or your information could be stolen. If you’re downloading an app, make sure that it’s legitimate by researching it beforehand so that it doesn’t breach your privacy or infect your system. And if you ever need an IT provider, work with an attorney to review their policies and contracts before allowing them access to any of your devices.
So far we’ve talked about some everyday measures you can take to improve your cybersecurity. But there are larger considerations you should also keep in mind to make sure that you’re protected in the long-run. According to NAR, your attorney can help you develop a written disclosure warning clients about the possibility of cybercrimes resulting from their transaction. In this disclosure, you can recommend certain steps for sellers and buyers that will protect their personal information and finances. In addition to a disclosure, NAR recommends that you also develop policies relating to document retention and destruction, cyber and data security and breach notifications and responses.
NAR believes that you should stay up-to-date on those documents and coverages you already have––for example, your insurance coverage. Ask your insurance agent about additional options you can add to your plan, such as cyber insurance and crime protection products. In addition, remember to stay up-to-date with your state’s laws regarding personal information, cyber and data-related business policies and other legally required security-related business practices. This will all help you and your clients stay protected and will save you time and stress in the long run.
It’s easy to put off the small steps that can protect you from cybercrime, but don’t wait! Unfortunately, it’s only becoming more common in today’s digital space. If you don’t start protecting yourself now, you could be a hacker’s next victim at any moment. By implementing the items from NAR’s Cybersecurity Checklist, you can begin living with peace of mind that you and your business will stay protected.
You thought this could never happen to you or your aging loved one: the heartbreaking loss of a hard-earned life savings as a result of a scam.But the growing incidence of older adult fraud is putting many in harms way. Its important to know how to move forward if fraud does occur.Steps to Take if You or Someone You Know is Scammed Close your accounts. If you notice any accounts under your name or that of an aging loved one that have been tampered with or opened without consent, close them immediately. Contact the police. File a report with your local police department. If the theft did not take place in your area, file a report with the police from the area where you believe the theft took place. Get a copy of the police report. You may need that documentation to support your claims to credit bureaus, creditors, debt collectors or other companies. If you are unable to obtain a copy of the police report, be sure to get the report number. Eliminate fraudulent new accounts. If a new account has been opened without you or your aging loved ones knowledge and consent, ask the company with which the account has been opened if it has a fraud department. Initiate a fraud alert. Place a fraud alert on the credit file that has been compromised as well as review the credit report. This will prevent a thief from opening any more accounts in you or your loved ones name. You should contact the major credit bureaus. If you place a fraud alert with one credit bureau, that credit bureau is required by law to contact the other bureaus. Follow-up. After a fraud alert is included in the credit history, you or your aging loved one is entitled to receive a free copy of his or her credit report from each of the credit bureaus. Important Documents for Victims of ScamsThe following are important documents to keep on hand if youve been scammed. If your aging loved one won't be able to keep the originals of some of these important documents, it is important that you make a copy. Police report Identity Theft Affidavit Bills with fraudulent charges Documentation of accounts opened in your name without your consent Copies of letters sent to credit bureaus and creditors Credit bureau contact information: Equifax- 800-525-6285 Experian- 888-397-3742 Transunion 800-680-7289 (U.S.) 800-663-9980 (Canada) If you or your loved one is a victim of fraud, acting quickly is key. Begin working through the fraud checklist above as soon as possible to help minimize the damage.
Scammers are increasingly adopting new methods to deceive unsuspecting victims, especially older adults. One of the latest threats is AI-generated voice fraud, also known as vishing (voice phishing). These scams use sophisticated AI technology to create highly realistic voices that mimic trusted individuals or organizations.Lets talk about what you should do if you receive such a call and how to protect your sensitive information.Understanding AI-Generated Voice FraudAs mentioned, scammers perform AI-generated voice fraud using synthetic voices that sound convincingly like a family member, friend, or legitimate entity such as a bank or government agency. These calls can be exceptionally persuasive and dangerous since the synthetic voices replicate the speech patterns and tone of the impersonated individuals. Additionally, fraudsters can manipulate caller ID to make it look like the call is coming from a trusted source when it is not.Common Tactics Used in AI-Generated Fraud CallsBe on alert for the following AI-generated fraud calls:Impersonation of Family Members: Scammers may claim to be a relative in urgent need of money due to an emergency. The voice will sound distressingly familiar, making it easy to fall for the ploy.Bank Representative Scams: Fraudsters impersonate bank representatives, asking for account details or prompting money transfers to secure accounts.Tech Support Scams: Callers pose as tech support from reputable companies, convincing victims to grant remote access to their computers or pay for unnecessary services.Government Agency Impersonation: They may mimic officials from agencies like the IRS or Social Security Administration, threatening legal action or demanding immediate payment of fines or taxes.Utility and Phone Company Scams: Fraudsters imitate representatives from utilities or phone companies, claiming issues with the account and requesting payment or personal details to resolve them.Steps to Take If You Receive a Suspicious CallSo, what should you do if you receive such calls that are highly convincing? Here are some essential steps to take:Stay Calm and Dont Panic: Scammers often create a sense of urgency to pressure you into making quick decisions.Verify the Callers Identity: If the caller claims to be a family member, ask specific questions only that person would know. If the caller claims to be from a legitimate organization, hang up and call the organizations official number to verify.Never Share Personal Information: Legitimate entities like the bank or the government will never ask for sensitive information over the phone. Do not provide personal, financial, or account details to the caller.Report the Call: Report the incident to your bank, local authorities, or the Federal Trade Commission (FTC). This helps to alert others and potentially track down the scammers.Educate Yourself and Others: Stay informed about the latest scam tactics and share this information with friends and family. Awareness is a key defense against fraud.If you need assistance or have concerns about potential scams, dont hesitate to seek help. At The Oberon House in Arvada, CO, we prioritize the safety and security of our residents. Contact us today to ensure your loved ones are in a safe space 303-420-7258!
Online shopping has become a convenient way for seniors to purchase everything from groceries to gifts. However, with the rise in online transactions, theres also an increase in scams targeting older adults. These scams can lead to significant financial loss and personal information breaches.Heres how seniors can recognize these scams and shop online with confidence.Recognizing Common Online Shopping ScamsThe first step to avoiding online shopping scams is to be aware of them. Here are a few common ones: Phishing Scams: These involve fraudulent emails or messages that appear to be from legitimate companies and ask for personal or financial information. These emails often contain links to fake websites designed to steal sensitive data. Fake Online Stores: Scammers create fake websites resembling legitimate online stores to lure shoppers. These sites may offer products at unusually low prices or request personal information to complete a purchase. Auction Scams: Online auction scams involve sellers who promise goods at a bargain but deliver nothing or send counterfeit items. The payment is often requested via unconventional methods, which can be challenging to trace. Identity Theft: Fraudsters may use online shopping sites to collect personal information such as Social Security numbers, credit card details, or addresses, which they can then use for identity theft.Tips for Safe Online ShoppingHere are some practical tips for seniors to ensure a safe online shopping experience:Verify the WebsiteBefore making a purchase, verify if the website is legitimate. Look for indicators such as a secure connection (check for https in the URL), a physical address, and contact information. Avoid sites with poor design, numerous pop-ups, or spelling errors, which can be red flags for scams.Use Trusted RetailersShop from well-known and reputable retailers. Major retailers and established online stores have security measures to protect customer information. If unsure about a lesser-known site, research reviews and ratings before proceeding.Check for Reviews and RatingsReading reviews and ratings from other customers can help determine the reliability of a website or product. Look for reviews on independent platforms and avoid those that seem overly positive or generic.Protect Personal InformationShare personal or financial information only through secured channels or with familiar websites. Legitimate retailers will not ask for sensitive details via email or social media. Be cautious of requests for personal information or payment methods outside standard practices.Use Secure Payment MethodsUse secure payment methods such as credit cards or well-known payment services (e.g., PayPal) when making purchases. These methods offer fraud protection and can help resolve disputes if there are issues with the transaction.Monitor Your AccountsCheck your bank and credit card statements regularly for unauthorized transactions. Promptly report any suspicious activity to your bank to minimize potential damage.Keep Software UpdatedEnsure that your computer, smartphone, and security software are up-to-date. Regular updates help protect against malware, viruses, and other cyber threats that could compromise your personal information.Seek Help If NeededIf youre unsure about an online transaction or encounter a suspicious website, seek help from a trusted family member or friend. They can help verify the sites legitimacy or offer guidance on safe shopping practices.Online shopping can offer convenience and accessibility, but its important to remain vigilant amidst scams. At The Oberon House in Arvada, CO, were dedicated to helping our community navigate these challenges and ensuring secure and enjoyable experiences. Contact us today to learn more 303-420-7258.
Empathetic Support for Out-of-State FamiliesNavigating the complexities of transitioning a loved one to assisted or independent living from afar can be daunting. As someone who has faced similar challenges firsthand, I understand the emotional and logistical hurdles, particularly when it comes to managing the sale of your parents' home. Your Trusted Local Ally: Providing Care and GuidanceI'm Jude Creamer, and I offer a holistic solution tailored to ease the burden of handling real estate transactions from a distance. Based locally in Bradenton and Sarasota, I provide the compassionate support and professional expertise needed to ensure a seamless transition for you and your family. With my personal insight and a dedicated team, we'll prepare the property for sale and oversee the entire process with meticulous attention to detail. Peace of Mind, Even from AfarRecognizing the challenges of managing estate affairs remotely, I offer a comprehensive service that relieves the stress of long-distance property management. You can trust that I'll manage every aspect of the sale process diligently, allowing you to focus on other priorities while knowing your loved one's home is in capable hands. Support Every Step of the WayFrom arranging necessary repairs to staging the property for maximum appeal, my team and I handle every aspect of the sale with professionalism and care. Understanding that distance can pose limitations, I strive to provide personalized support that aligns with your family's needs and preferences. Methodical and Effective ExecutionNavigating estate transactions requires a systematic approach, and I'm equipped with the resources and expertise to ensure a smooth and efficient process. With a deep understanding of the local market and industry dynamics, I work tirelessly to achieve the best possible outcome for you and your family. Schedule a Consultation TodayWhen you're ready to entrust the sale of your parent's home to a compassionate and dedicated professional, don't hesitate to reach out. Let's collaborate to make this transition as seamless as possible, allowing you to focus on ensuring your loved one's new living situation is optimal for their next chapter.
Empathetic Support for Out-of-State FamiliesNavigating the complexities of transitioning a loved one to assisted or independent living from afar can be daunting. As someone who has faced similar challenges firsthand, I understand the emotional and logistical hurdles, particularly when it comes to managing the sale of your parents' home. Your Trusted Local Ally: Providing Care and GuidanceI'm Jude Creamer, and I offer a holistic solution tailored to ease the burden of handling real estate transactions from a distance. Based locally in Bradenton and Sarasota, I provide the compassionate support and professional expertise needed to ensure a seamless transition for you and your family. With my personal insight and a dedicated team, we'll prepare the property for sale and oversee the entire process with meticulous attention to detail. Peace of Mind, Even from AfarRecognizing the challenges of managing estate affairs remotely, I offer a comprehensive service that relieves the stress of long-distance property management. You can trust that I'll manage every aspect of the sale process diligently, allowing you to focus on other priorities while knowing your loved one's home is in capable hands. Support Every Step of the WayFrom arranging necessary repairs to staging the property for maximum appeal, my team and I handle every aspect of the sale with professionalism and care. Understanding that distance can pose limitations, I strive to provide personalized support that aligns with your family's needs and preferences. Methodical and Effective ExecutionNavigating estate transactions requires a systematic approach, and I'm equipped with the resources and expertise to ensure a smooth and efficient process. With a deep understanding of the local market and industry dynamics, I work tirelessly to achieve the best possible outcome for you and your family. Schedule a Consultation TodayWhen you're ready to entrust the sale of your parent's home to a compassionate and dedicated professional, don't hesitate to reach out. Let's collaborate to make this transition as seamless as possible, allowing you to focus on ensuring your loved one's new living situation is optimal for their next chapter.
Empathetic Support for Out-of-State FamiliesNavigating the complexities of transitioning a loved one to assisted or independent living from afar can be daunting. As someone who has faced similar challenges firsthand, I understand the emotional and logistical hurdles, particularly when it comes to managing the sale of your parents' home. Your Trusted Local Ally: Providing Care and GuidanceI'm Jude Creamer, and I offer a holistic solution tailored to ease the burden of handling real estate transactions from a distance. Based locally in Bradenton and Sarasota, I provide the compassionate support and professional expertise needed to ensure a seamless transition for you and your family. With my personal insight and a dedicated team, we'll prepare the property for sale and oversee the entire process with meticulous attention to detail. Peace of Mind, Even from AfarRecognizing the challenges of managing estate affairs remotely, I offer a comprehensive service that relieves the stress of long-distance property management. You can trust that I'll manage every aspect of the sale process diligently, allowing you to focus on other priorities while knowing your loved one's home is in capable hands. Support Every Step of the WayFrom arranging necessary repairs to staging the property for maximum appeal, my team and I handle every aspect of the sale with professionalism and care. Understanding that distance can pose limitations, I strive to provide personalized support that aligns with your family's needs and preferences. Methodical and Effective ExecutionNavigating estate transactions requires a systematic approach, and I'm equipped with the resources and expertise to ensure a smooth and efficient process. With a deep understanding of the local market and industry dynamics, I work tirelessly to achieve the best possible outcome for you and your family. Schedule a Consultation TodayWhen you're ready to entrust the sale of your parent's home to a compassionate and dedicated professional, don't hesitate to reach out. Let's collaborate to make this transition as seamless as possible, allowing you to focus on ensuring your loved one's new living situation is optimal for their next chapter.