Find Out Which Virtual Care Option Is Right for You


Good Samaritan Medical Center - SCL Health

Posted on

Sep 21, 2021


Colorado - Boulder County

Share This
Due to COVID-19, the delivery of healthcare changed dramatically in 2020. In the span of a few months, in-person doctor visits were quickly replaced with a variety of virtual healthcare options ranging from e-visits and telephone check-ups to video visits and remote conferencing with a healthcare provider.
While in-person care is making a comeback, many of the virtual care options developed during the pandemic remain as an easy-to-access solution. Yet, not all virtual care is the same, and knowing the differences is essential to have a positive virtual care experience.
Video Visits
One of the first virtual care options to become widely available during the pandemic and one of the most popular options today is scheduled and on-demand video visits.
Using a smartphone, tablet or computer equipped with a camera and microphone, patients can talk with a doctor via a secure connection to get a diagnosis, care instructions or a prescription. Most video visits can be scheduled directly with a patients existing doctor, but some health care systems including SCL Health, allow patients the option to be seen with the next available provider to allow for on-demand care when and where they need it.
When to Use Video Visits
Scheduled video visits are a great option if you:

Need to see a primary care provider for a non-urgent medical issue that does not require a hands-on exam
Want to see a specific doctor or your current provider virtually
Want to use insurance benefits, if part of your plan coverage

On-demand or next available video visits are a great option if you:

Need to see a primary care doctor for a non-urgent medical issue that does not require a hands-on exam
Need to be seen outside of normal business hours
Don't need to be seen by a specific provider or your existing doctor
Dont want to wait long to be seen
Want to use insurance benefits, if part of your plan coverage

Things to Watch For with Video Visits
Not all video visits are the same. Some companies use video conferencing software that might not be as secure, and many on-demand video visit providers can direct patients to doctors and nurses who may be hundreds or thousands of miles away.
At SCL Health, we use Epic and MyChart functionality to ensure that video visits are secure, tied to a patient's health record, and are compatible with most computers and smart devices. SCL Health providers are also located in the state where they provide care to maintain a local connection between provider and patient.
E-visits are one of the newest forms of online care that use an online assessment to treat patients quickly and easily. Instead of having a live conversation with a doctor, e-visits use an advanced questionnaire to diagnose and recommend treatment for a patient. Once the questionnaire is complete, an experienced care provider will review the findings and recommendations to create a treatment plan or write a prescription.
E-visits are quick and easy, usually only taking 10 minutes.
When to Use E-Visits
E-visits are a great option if you:

Have a non-urgent medical issue that does not require a doctor visit but could be treated with medication
Need care outside of normal business hours
Need to get a diagnosis quickly and dont have time for a formal appointment
Dont have the audio or video equipment needed for a video visit

Things to Watch For with E-Visits
While e-visits are a great new form of quick and easy virtual care, e-visits are rarely covered by insurance. If you are interested in doing an e-visit, you will likely need to pay a flat fee for the visit with a credit card or a health savings account debit card. At SCL Health, e-visits cost $35.
E-visits are also designed to escalate patients to the proper level of care they need based on their responses. If a condition requires in-person diagnosis and treatment, an e-visit will alert a provider to follow-up with a patient as soon as possible. The good news is, if you are not able to complete an e-visit due to care escalation you will not be charged a visit fee.
To learn more about virtual care options or to start an e-visit or video visit with an SCL Health provider,

Other Articles You May Like

Mental Wellness Support During the Golden Years

As we age, we face significant life changes that can impact our mental wellness.Retirement, illnesses, or deaths of loved ones, changes to our physical health or mobility, isolation, and even some medications can impact the way we feel, sleep, eat, and interact with the world around us. Adults over 60 sometimes believe that depression and anxiety are a normal part of aging. Because of this, signs and symptoms of depression and anxiety can be misinterpreted in our golden years.North Range's senior peer counselors are 55 years old or older and trained to provide supportive counseling services to clients in the privacy of their homes or apartments, assisted living facilities, or nursing home facilities. We provide encouragement and support to help with coping through life stressors and emotional challenges.Take this Mental Wellness Check-In for the Golden YearsI feel sad or blue often.I get nervous and anxious often.I get easily overwhelmed.It's hard to make decisionsbig or small.I worry a lot.I often feel jumpyit's hard for me to feel settled.I feel lonely and alone.I have trouble sleeping.My appetite has changed/decreased.I feel tired often.I have little energy, motivation, or ambition.It's hard to find enjoyment or pleasure in things.I wish I had someone to talk with about my life, feelings, thoughts, and situation.Our golden years are not supposed to feel like this. These are not simply normal signs of the aging process and of "just getting older."North Range Behavioral Health's confidential, private Senior Peer Counseling Program may be able to help, at no cost to you.Established in 1976, The Senior Peer Counseling Program has consistently provided outreach and supportive paraprofessional counseling services to Weld County seniors 60 years and older. Our peer counselors are 55 years old or older and trained to provide supportive counseling services to clients in the privacy of their homes or apartments, assisted living facilities, or nursing home facilities. We provide encouragement and support to help with coping through life stressors and emotional challenges.All peer counselors work under a Licensed Professional Counselor with a focus in Gerontology. Senior Peer Counselors have a variety of education, knowledge, experience, talents, and skills in working with other older adults. In fact, peer counselors and clients may have similar lived experiences related to the aging process. We have found this is one of the many reasons why our program has been so helpful to people over the years."This program is amazingyou have been with me through so much. I trust you and I know you stand by me." Senior Peer Counseling ClientThe Senior Peer Counseling program is supported in part by The Area Agency on Aging (AAA.) This means there is no cost for working with a peer counselor. Although some participants choose to make a donation to the program if they can.Find out more about North Range Behavioral Health's Senior Peer Counseling Program or arrange for one of the peer counselors to visit with you or a loved one today!Call Dee McClure, Program Coordinator, Community Based and Peer Counseling, at 970.347.2125

Living Authentically

Basic human needs go beyond having clean water, fresh food, and a safe place to live. Our health and happiness depend on other key needs, too like love and belonging, self-esteem, meaning, and purpose in our lives.These latter needs evolve over a lifetime and involve embracing vulnerability, learning from mistakes, being true to ourselves, and living from a place of open-mindedness, compassion, and integrity.Throughout this process, we endure hardships and celebrate triumphs, face and overcome challenges, and confront insecurities and fears. We also have the chance to discover our voices and develop our own unique stories by living our lives to the fullest as our most authentic selves.We all need to be seen, heard, understood, valued, and appreciated regardless of our gender, our age, our profession, our culture, and even our language. Patty BeachWho Am I? Who Do I Want to Be?Living authentically is about granting yourself permission to be yourself.This takes practice and intention, like so many things in our life. Imagine a world where you are your most vulnerable and authentic self, with all the community support and no resistance, no noise. What would that look like?Consider asking yourself:What gets me out of bed and going? What makes me smile? What makes my heart happy?Am I living for myself, my dreams, my desires, and my goals or for someone elses ideas and expectations?Am I truly thriving or just surviving?Daily reflection can be a quick and simple way of checking in with yourself.Try practicing gratitude in whatever way feels recharging like writing down three things that youre grateful for at the end of each day, keeping a notes app to stay on track of goals or ideas, or making mental notes throughout your day of things that bring you joy or moments that glimmer. Consider therapy as a way of connecting to who you are and what you want.Living Your TruthLiving authentically starts with living your truth. Living your truth starts with being honest with yourself and others.Often in todays world, this is easier said than done. Sometimes we find ourselves dimming our own light or making ourselves smaller to fit or blend in with social pressures, fulfill expectations of success, and belong in a world that tells us what is normal or popular. This becomes even more complex when considering that many of us have online versions of ourselves through social media.Being your best self means making choices and decisions based on your beliefs and being open to the possibility of taking the road less traveled.We can live a meaningful and fulfilling life when we learn to embrace our personal values and hold them above the expectations society puts on us.Seek purpose and peace by doing daily activities that bring you happiness and joy.- Spend time in nature- Volunteer- Try new hobbies- Take a step toward connecting with others- Journal to help reflect and find patterns of joy in your lifeEmbracing Curiosity, Courage, and ConnectionFiguring out who you are and what you believe in is often a lifelong, trial-and-error process. We must explore the world to understand our own unique place in it, where we stand, and who we want to be.This means putting yourself out there, taking risks, meeting new people from different backgrounds, and learning from others.This can be both scary and exciting! It can be scary because it may mean letting go of patterns and relationships that no longer serve you, resolving grief or trauma, and addressing parts of your life that you dont like. However, it may also mean opening yourself up to a whole new world with a fresh perspective, a renewed mindset, deep healing, and freedom from stress, judgment, or fear.Take time to pause and reflect, so that you can be more in tune with your feelings. Use self-awareness and self-compassion to realize your full potential. Integrity, honesty, belonging, and love will all fall into place. Once you come to terms with who you are, the rest will follow.A happy, healthy life isnt an equation, but a journey through love, loss, learning, hope, and healing. By living authentically, we can find comfort, joy, fulfillment, pride, and community along the way simply by being who we are.Your lifes journey can begin today by embracing authenticity, vulnerability, and passion. Call North Range today for more information, 970-347-2120.

How to Handle Agitation in Seniors with Dementia

Navigating the journey of dementia can be challenging for seniors and their caregivers alike. One of the most distressing symptoms of dementia is agitation, which can present in many forms and often disrupts daily routines and quality of life. Caregivers can often help seniors manage and decrease agitation, leading to smoother days and easier caregiving responsibilities.Agitation in Seniors with DementiaAgitation is a common symptom associated with dementia, often surfacing as restlessness, nervousness, or irritability. It can be a distressing experience not only for the senior, but also for the caregiver. Understanding agitation and how it manifests in seniors with dementia is the first step toward managing it effectively. Identifying TriggersIn many cases, agitation is not random but triggered by specific events, surroundings, or feelings. Triggers can range from a sudden change in the daily routine to a noisy environment or a complex task. Taking time to observe and identify these triggers is integral in curbing agitation. By recognizing potential triggers, you can take preventative measures or adjust routines to help reduce the onset of agitated behaviors.Calming TechniquesArmed with an understanding of potential triggers, the next step is learning how to use calming techniques when agitation arises. These techniques seek to soothe the individual and restore peace. This might involve using a gentle tone of voice, offering reassurance, or engaging in calming activities like listening to soft music or looking through family photos. It's important to remember that each person is unique, and a technique that works for one individual may not work for another. Patience, empathy, and experimentation are key to finding the most effective calming techniques.Maintaining a Safe EnvironmentSafety is paramount when caring for seniors with dementia. In agitated states, they may become more prone to accidents or wandering. To manage agitation and maintain safety, ensuring the environment is comfortable, familiar, and free of hazards is essential. Soft lighting, removing obstacles, and having a quiet, well-arranged space can significantly impact a senior's perception of their surroundings and positively influence their state of mind.Redirecting and Engaging Seniors During Agitated EpisodesWhen seniors are agitated, redirecting their attention can significantly help diffuse the situation. This involves steering their focus from the source of agitation to a more positive or engaging activity. For instance, if a certain task is causing frustration, suggesting a walk outside or starting a favorite hobby can change the dynamic. Engaging the person in meaningful activities not only diverts attention from the trigger but also maintains a sense of normalcy and routine.Get Alzheimer's and Dementia Care AssistanceCaring for seniors with dementia and managing agitation presents unique challenges. However, understanding agitation, identifying triggers, using calming techniques, ensuring a safe environment, and effectively redirecting and engaging seniors can lead to more harmonious caregiving experiences. Each strategy requires patience, understanding, and elasticity as dementia progresses and changes.Senior Helpers Fort Collins is here to provide support for those living in Fort Collins, Englewood, Littleton, Lone Tree, and Longmont. Our team is equipped with the knowledge and skills to provide quality home healthcare services, Alzheimer's and Dementia Care, and more. Reach out to us today and let us be your trusted partner in meeting the needs of your loved ones with dementia 970-344-9698.

Local Services By This Author

Coping with Cancer

Support Groups & Services 200 Exempla Cir, Lafayette, Colorado, 80026

Good Samaritan Medical Center - Intermountain Health

Cardiac Care 200 Exempla Circle, Lafayette, Colorado, 80026

Good Samaritan Medical Center is a community-based, acute-care hospital in Lafayette, Colorado. We are part of SCL Health, a nonprofit faith-based health system with hospitals in two states. At Good Samaritan Medical Center, were happy to tell you about us: our compassionate caregivers, our clinical excellence, our award-winning care and even our beautiful campus. But it's really all about you. Our patients and families are the center of every thought, communication and action that takes place in this healing space.We provide the best care possible for the most important muscle in your body. We want you to make the most of every smile, moment and memory. Whether you need a screening, a stent or support for a heart-healthy lifestyle, weve got you covered.  Our heart and vascular team take a personalized approach to diagnosing and treating a wide range of conditions. 

Good Samaritan Medical Center - Intermountain Health

Emergency Departments for Seniors 200 Exempla Circle, Lafayette, Colorado, 80026

Good Samaritan Medical Centers senior E.R. is Colorados first E.R. facility constructed with seniors needs in mind. By implementing a philosophy of care for the geriatric patient and implementing a variety of screenings designed for the senior population, physicians hope that their senior E.R. will help lower readmission rates and reduce the risk of harmful drug interactions. In order to give excellent emergency care to seniors in our community including specialized screening and care, physicians and nurses have taken workshops in sensory appreciation and ageism to learn how to better communicate with older adults and their caregivers. The Senior ER provides a less chaotic and stressful environment for senior patients while optimizing their discharge to the most appropriate and safe environment.