The American Health Care Association and the National Center for Assisted Living (AHCA/NCAL) National Quality Award Program provides a pathway for providers of long-term care services to journey towards performance excellence. A progressive program based on the Baldridge Criteria for Performance Excellence, participants move from Bronze Commitment to Quality, to Silver Achievement in Quality, then ultimately to the Gold Excellence in Quality. Whats that mean for consumers?
Performance Improvement The Program provides a proven framework for long-term care facilities to improve their clinical, quality or operational outcome areas.
Superior Outcomes Research shows that Silver and Gold recipients have superior performance in key quality outcome areas such as 30-day hospital readmission, off-label use of antipsychotics, Five-Star ratings and occupancy rate.
Regulatory Demands The program criteria prepare long-term care facilities to meet their regulatory demands.
Team Engagement The program brings staff together for one common goal by serving as a team building activity to engage staff across all levels of an organization.
Esteemed Recognition The AHCA/NCAL National Quality Award provides national, external validation of high-quality care services.
The National Quality Award is a significant achievement for residents, families and the community. Often, our long-term care facilities are centerpieces for employment, activities, fundraising and hubs for our community. Congratulations to the 2018 National Quality Award winners.
2018 Silver Award Winners
Overlook Green, Five Star Senior Living
Quality Life Services Apollo, Quality Life Services
Siemons Heritage Personal Care Center, Consulate Health Care
Sunrise of Exton, Sunrise Senior Living
Sunrise of Granite Run, Sunrise Senior Living
Sunrise of Lafayette Hill, Sunrise Senior Living
Sunrise of Lower Makefield, Sunrise Senior Living
Sunrise of McCandless, Sunrise Senior Living
Sunrise of Newtown Square, Sunrise Senior Living
Sunrise of Upper St. Clair, Sunrise Senior Living
Sunrise of Westtown, Sunrise Senior Living
2018 Bronze Award Winners
The Brunswick at Attleboro, Wilmac Corporation
The Brunswick at Longstown, Wilmac Corporation
Chapel Manor Nursing & Convalescent Center, Genesis HealthCare
The Devon Senior Living, Five Star Senior Living
Hanover Hall, Wilmac Corporation
Juniper Village at Forest Hills, Juniper Communities
Linwood Nursing and Rehabilitation Center, Genesis HealthCare
ManorCare Health Services-North Hills, HCR ManorCare
Naamans Creek Country Manor, Genesis HealthCare
Orwigsburg Center, Genesis HealthCare
Quality Life Services Sarver, Quality Life Services
The Quadrangle, Sunrise Senior Living
Quality Life Services Mercer, Quality Life Services
Riverstreet Manor, Genesis HealthCare
Wellington Court at Hersheys Mill, Benchmark Senior Living
Editors Note: This article was contributed by Eric Kiehl, APR, Director of Communications/Public Affairs at the Pennsylvania Healthcare Association. See all the local award winners in the Housing Grids. The two award winners highlighted above, The Brunswick at Longstown and Hanover Hall are in our area!
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