Prioritizing mental health for HCA Healthcare colleagues, patients and communities
HCA FL Healthcare at Home
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Nov 08, 2024
Florida - Southwest
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As HCA Healthcare recognizes Mental Health Awareness Month this May, learn how we’re supporting the mental well-being of our colleagues, patients and the communities where we serve.
Caring for our colleagues
At HCA Healthcare, we believe excellent people make excellence happen. That’s why we provide our more than 309,000 colleagues with programs, benefits and resources designed to support their overall well-being, and strive to foster a culture of inclusion that allows colleagues to thrive.
One Mind at Work’s Salus Award for workplace mental health
In May, HCA Healthcare was recognized by One Mind at Work with a 2024 Salus Award, named after the Roman goddess of safety and well-being, for exemplary efforts in workforce mental health. HCA Healthcare is a Founding Corporate Partner of the Mental Health at Work Index – which was created by One Mind at Work, Columbia University Mental Health + Work Design Lab and Ethisphere.
In preliminary results of the Index that was launched to the public in May 2023, HCA Healthcare scored above target in all categories, especially for the mental health resources we provide to all colleagues, such as Nurse Care and Optum Behavioral Health.
“The results that we’ve gotten back from the Index helped us bolster some of the things we already do internally, such as our Mental Health and Wellness Colleague Network, which is the fastest-growing network across the organization,” shared Ryan Sledge, vice president of workforce health and safety at HCA Healthcare. “The assessment provided us with an opportunity to do more and do better as an employer and as a healthcare system.”
Mental Health and Wellness Colleague Network
Since launching HCA Healthcare’s Colleague Networks program in 2021, our colleague-led, self-directed, voluntary networks have helped strengthen our culture of belonging by facilitating connection, collaboration and celebration among colleagues. The Mental Health and Wellness Colleague Network is one of nine groups and provides our colleagues with a safe community and supportive network to come together to learn and talk, in this case about mental and emotional health. The network strives to reduce the stigma and stereotypes often associated with mental health and promote awareness, hope, acceptance and individual empowerment.
Nurse Care
Nursing is often a very rewarding profession, yet also extremely challenging. In recent years, the industry-wide nursing shortage, pandemic and other headwinds have impacted nurse mental health in ways never seen before. At HCA Healthcare, nurses lead the way for care excellence across our organization, and we are committed to supporting their health and well-being in many ways, including through our Nurse Care program.
Our full-time and part-time hospital-based nurses have specialized support services available through Nurse Care, a confidential 24/7 helpline that connects nurses to a master’s level professional specifically trained in the unique needs of caregivers. There is no cost to HCA Healthcare nurses to use unlimited Nurse Care services. The administration of Nurse Care transitioned to Optum in 2023, and nurses can now find online support in addition to the helpline.
Optum Wellbeing
Through our partnership with Optum, colleagues and members of their immediate household may receive up to eight free counseling sessions per topic each year. Therapists are available to discuss stress and anxiety, drug or alcohol use, grief, divorce, financial concerns and other topics in person, via phone or through text. Optum also offers free Wellbeing Wednesday webinars and a free WorkLife referral service to help colleagues find local resources like child, elder and pet care as well as adoption support, education resources and transportation services.
The Wellbeing Hub, a one-stop website where colleagues can find all of the support resources available to them, had more than 51,000 visitors in 2023.
Health Workforce Well-Being Day
In March, HCA Healthcare recognized the inaugural Health Workforce Well-Being Day, which was established by the National Academy of Medicine Collaborative and founding partners – including the CDC’s National Institute for Occupational Safety and Health (NIOSH) and Dr. Lorna Breen Heroes’ Foundation.
To recognize the importance of protecting health workers’ well-being to sustain our health system and ensure quality patient care around this day of awareness, HCA Healthcare hosted a BRAVE Conversation available to colleagues across the organization on the topic of well-being in the workforce. Launched in 2018, BRAVE Conversations is an award-winning program that offers our colleagues a space to have a conversation about complex and challenging topics that are Bold, Relevant, Authentic, Valuable and Educational.
“As a psychiatric nurse with over 25 years of experience, I know how important mental wellness is for both our patients and our colleagues,” shared Dr. Amy Rushton, vice president of behavioral health at HCA Healthcare and chair of the Mental Health and Wellness Colleague Network. “The day of awareness is a time to remind yourself that the only way you can care for others is to care for yourself.”
Physician Wellness Research Lab
One way we’re extending our commitment to colleague well-being beyond competitive benefits and a care-first culture is through our Physician Wellness Research Lab, developed in partnership with Claremont Graduate University. Colleagues in our Physician Wellness Research Lab work alongside a team of organizational psychologists and researchers to understand and improve the health and well-being of physicians and healthcare teams.
Dr. Greg Guldner is a nationally recognized leader in well-being and one of the architects of the Physician Wellness Research Lab. Dr. Guldner is also the vice president of academic affairs for HCA Healthcare’s Graduate Medication Education program. “The research expertise and positive organizational psychology insights provided by the wellness research lab combined with the robust scale of our GME program allows for unparalleled research and growth opportunities,” Dr. Guldner shared. “Together, we will be able to help create and foster a future with a focus on mental well-being for those who have dedicated themselves to the care and improvement of human life.”
The lab has conducted three year-long studies of HCA Healthcare residents with a focus on variables such as psychological capital, meaning in work, autonomy supportive leadership, burnout and depression. The Physician Wellness Research Lab aims to provide resources to increase help-seeking among resident physicians.
Caring for our patients
With more our 186 hospitals supported by approximately 2,400 ambulatory sites of care in 20 states and the United Kingdom, HCA Healthcare is a leader in behavioral health. We leverage the knowledge and data from more than 270,000 annual behavioral health patient encounters to support our care teams – including psychiatrists, nurses, advanced practice nurses, therapists and mental health technicians – in making positive advances in patient care.
HCA Healthcare’s Behavioral Health Services team provides a purpose-driven network of inpatient, outpatient, pediatric, adult, geriatric and specialty services to meet the unique behavioral health needs of each patient. With 58 inpatient facilities and more than 200 outpatient programs across 17 states, we are proud to have one of the country’s most connected networks of behavioral health treatment centers.
“Millions of people in the U.S. are affected by mental illness each year, and recognizing the critical link between physical and mental well-being is key to normalizing discussion around mental health,” said Eric H. Paul, president of Behavioral Health Services at HCA Healthcare. “It is our job to provide high-quality care for our patients and show them that they are not alone in their journey.”
Therapy animals provide comfort for patients
The cold nose and warm heart of Posey is a bright light for patients at HCA Healthcare’s Rocky Mountain Hospital for Children in Denver. She is one of the many therapy animals across our organization known as a four-legged healer. Posey knows over 40 commands and can pull toy wagons, push drawers closed and retrieve all kinds of items. Most importantly, she interacts with our pediatric patients in a calming way to encourage them throughout their medical journey.
These pet therapy programs are highly beneficial for patients, but we also recognize that these therapy experiences can be just as beneficial for our colleagues.
Caring for our communities
At HCA Healthcare, we are committed to breaking down barriers and stigma associated with mental health by teaming up with several community and strategic partners.
According to the National Alliance on Mental Illness (NAMI), 1 in 6 U.S. youth (ages 6 to 17) experience a mental health disorder each year. That is why we have collaborated with EVERFI by Blackbaud (EVERFI) and the Girl Scouts of the USA (GSUSA) to empower youth to normalize conversations surrounding mental wellness and develop skills to take care of themselves and others.
EVERFI
In 2020, HCA Healthcare and EVERFI came together to make an impact in the mental wellness education space for middle and high school students. Through the course, Understanding Mental Wellness, as well as other community education events, EVERFI aims to encourage students to identify mental health challenges and help others in need.
Since its inception in 2020, the program has reached more than 219,000 students nationwide. Nearly 3,000 teachers have used the program to teach students essential skills to identify their emotions and ask for help.
Girl Scouts of the USA
In 2023, the HCA Healthcare Foundation and Girl Scouts of the USA (GSUSA) launched a new Mental Wellness Patch Program for girls in grades 4-12 that includes:
- Knowing My Emotions for Junior Girl Scouts (grades 4-5)
- Finding My Voice for Cadette Girl Scouts (grades 6-8)
- Showing Up for Me and You for Senior/Ambassador Girl Scouts (grades 9-12)
The GSUSA Mental Wellness patch programs, developed in partnership with NAMI and the GSUSA Program Advisory Committee, including HCA Healthcare behavioral health experts, are currently available to all councils nationwide.
With this program, girls and their caregivers have the opportunity to learn about different mental health conditions, how to identify stressful situations, different types of self-care, developing coping skills, using kind and inclusive language and how to ask for help when they or others need it. Through this patch program, we are instilling confidence in these girls and fostering strength and hope. Over 16,000 patches have been earned to date.
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Our skilled therapists tailor each session to address your specific needs.Occupational TherapyOccupational therapy focuses on improving movement and coordination, helping clients regain the skills required for everyday tasks. Our therapists work on enhancing motor skills, coordination, balance, and self-regulation abilities. Whether you are recovering from injury or dealing with chronic conditions, our occupational therapy services are designed to help you regain independence and improve quality of life.Physical TherapyPhysical therapy at SKR Wellness aims to alleviate pain, restore movement, and help clients lead better, more functional lives. We offer therapeutic services to relieve pain, recover from sports injuries, and rehabilitate after surgery or stroke. Our physical therapy services also help manage chronic illnesses, enhance mobility, and prevent future injuries. 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This therapy helps reduce depression, stress, and anxiety, fosters social interaction, and improves motor functioning and reasoning abilities.Vision TherapyVision therapy is a tailored program of eye exercises aimed at improving visual functions and retraining the brain to interpret visual information more accurately. This therapy addresses issues like balance, focusing, eye movement dysfunctions, depth perception, and peripheral awareness. It can also reduce double vision, improve cognitive skills, and enhance motor skills, concentration, and visual memory. Vision therapy is designed to help clients achieve better overall visual and cognitive performance.Exercise RehabilitationExercise rehabilitation provides a customized set of exercises that range from active movements to strengthening routines using specialized equipment. The goal of exercise rehabilitation is to help clients regain full function following an injury by rebuilding muscle strength, endurance, power, and improving flexibility and mobility. Whether recovering from surgery or injury, our rehabilitation program focuses on optimizing performance and promoting recovery.Post-Operative RehabilitationAfter surgery, proper rehabilitation is crucial to ensure a smooth recovery. SKR Wellness offers personalized post-operative rehabilitation plans for various procedures, including orthopedic, cardiac, thoracic, neurological, and abdominal surgeries. Our physical therapists work closely with patients to minimize scar tissue, restore joint mobility, retrain muscles, and promote overall healing. Each rehabilitation plan is designed to meet individual needs and ensure a successful recovery process.Doctor Supervision and Appointment-Only CareAll of our services at SKR Wellness are supervised by qualified doctors to ensure the highest level of care. Appointments are required for all treatments to ensure that we provide personalized and comprehensive care to each patient. Our team is dedicated to helping you achieve your best health outcomes through targeted therapies and a holistic approach to wellness.At SKR Wellness, we are committed to supporting your health and well-being with a range of services tailored to your individual needs. Whether youre recovering from an injury, managing a chronic condition, or simply looking to improve your overall health, we are here to provide the care you deserve.
Introducing SKR Wellness & IV Hydration Team: Comprehensive Care for Your Health and Well-Being
At SKR Wellness, we are dedicated to helping you achieve your health and wellness goals with the support of our experienced, compassionate team of professionals. From advanced wellness therapies to personalized care, our team is committed to providing the highest level of service to support your well-being.Meet Our SKR Wellness & IV Hydration TeamOur team at SKR Wellness is made up of skilled professionals with a diverse set of expertise, ensuring that each client receives care thats tailored to their unique needs. Whether you're looking for wellness services, IV hydration therapy, or ongoing medical care, our team is here to support you.Susan Karp Riesenbach Founder, SKR Home & Health, SKR WellnessAs the founder of SKR Home & Health and SKR Wellness, Susan Karp Riesenbach brings years of experience in healthcare and wellness. Her dedication to providing personalized care is the foundation of the SKR Wellness team. Susan's vision is to offer a holistic approach to health that combines traditional medical care with cutting-edge wellness therapies, ensuring that clients receive comprehensive and effective support.Dr. Aaron Shapiro Medical DirectorDr. Aaron Shapiro serves as the Medical Director of SKR Wellness, overseeing all aspects of the medical services provided. His extensive experience and expertise in healthcare ensure that our clients receive the highest standard of care. Dr. Shapiro is dedicated to integrating modern medical practices with wellness-focused therapies, providing our clients with a well-rounded approach to health and wellness.Hailey Case RN, BSNHailey Case is a Registered Nurse (RN) with a Bachelor of Science in Nursing (BSN). With her professional nursing background, Hailey is focused on providing excellent patient care and supporting clients through their wellness journeys. Her expertise in clinical care makes her an integral part of the SKR Wellness team, ensuring that clients receive the best care possible.Brynn Ferri Nurse PractitionerBrynn Ferri, a skilled Nurse Practitioner, works closely with our clients to develop personalized care plans. With her advanced clinical training and expertise, Brynn is able to diagnose and treat a wide range of health conditions. Her compassionate approach to healthcare ensures that each client receives the attention and care they need to achieve their wellness goals.Joan Meissler RNJoan Meissler is an experienced Registered Nurse who brings her compassionate care and clinical knowledge to SKR Wellness. Joans focus is on helping clients achieve optimal health through personalized care and wellness therapies. Her commitment to providing quality healthcare ensures that clients feel supported and cared for every step of the way.Rachel Mullen RNRachel Mullen is another vital member of the SKR Wellness team. 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Jills focus is on enhancing both physical and cognitive abilities, providing clients with the support they need to improve their overall function and quality of life.Rachel Cohen CTRSRachel Cohen is a Certified Therapeutic Recreation Specialist (CTRS), bringing a unique and engaging approach to wellness. Rachel designs and implements recreation-based interventions that promote mental, emotional, and physical well-being. Her services are focused on enhancing the quality of life of clients through purposeful and fun activities that improve their overall health.Carrie Wernsing MS, LMTCarrie Wernsing is a Licensed Massage Therapist (LMT) with a Master of Science degree. Carrie specializes in therapeutic massage techniques that promote relaxation, stress relief, and muscle recovery. Her services are designed to support clients' physical well-being, helping them to achieve balance and wellness through massage therapy.Comprehensive Care for Your Health and Well-BeingAt SKR Wellness, we provide a full range of services designed to support your overall health and wellness. Our team is dedicated to combining the best of medical care with wellness-focused treatments, helping you feel your best inside and out.Our Services Include:IV Hydration Therapy: Restore hydration, boost energy, and promote recovery with our IV hydration therapy services. Whether youre looking to improve hydration levels, recover from an illness, or replenish after a workout, our therapy is customized to meet your needs.Personalized Wellness Plans: Our team works closely with each client to create a personalized wellness plan that incorporates a variety of therapies to enhance health and well-being. 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Let us support you on your journey to better health.Get Started TodayIf youre ready to experience the benefits of SKR Wellness, reach out to our team today. We offer personalized consultations to help you create a wellness plan thats right for you.Visit our website or call us to learn more about our services and schedule your consultation. Let SKR Wellness be your partner in achieving optimal health and well-being.
SKR Home and Health Care: Compassionate Care for Every Stage of Life
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HCA FL Healthcare at Home
Speech Therapy 3800 Colonial Blvd., Fort Myers, Florida, 33966At HCA Healthcare, we are driven by a single mission: Above all else, we are committed to the care and improvement of human life.HCA Healthcare is dedicated to giving people a healthier tomorrow. As one of the nation's leading providers of healthcare services, HCA Healthcare is comprised of 186 hospitals and approximately 2,400 sites of care in 20 states and the United Kingdom.In addition to hospitals, sites of care include surgery centers, freestanding emergency rooms, urgent care clinics, diagnostic and imaging centers, walk-in clinics and physician clinics.Many things set HCA Healthcare apart from other healthcare organizations; however, at our core, our greatest strength is our people. Every day, more than 309,000 colleagues go to work with a collective focus: our patients. Our focus positively impacts the care experience at the bedside and beyond.As a learning health system, HCA Healthcare analyzes data from more than 43 million patient encounters each year. This data helps develop technologies and best practices that improve patient care. We also share our learnings with the larger healthcare community and government agencies to improve care everywhere.We are proud of the impact we have in our communities through employment, investment and charitable giving.In 2023, we spent $4.7 billion on capital investment in land, buildings and equipment. In addition, HCA Healthcare pays significant taxes that help revitalize communities.We also provided charity care, uninsured discounts and other uncompensated care at an estimated cost of $3.7 billion in 2023.At HCA Healthcare, we are excited about the future of medicine. We believe we are uniquely positioned to play a leading role in the transformation of care.
HCA FL Healthcare at Home
Health Calls-Physical & Occupational Therapy 3800 Colonial Blvd., Fort Myers, Florida, 33966At HCA Healthcare, we are driven by a single mission: Above all else, we are committed to the care and improvement of human life.HCA Healthcare is dedicated to giving people a healthier tomorrow. As one of the nation's leading providers of healthcare services, HCA Healthcare is comprised of 186 hospitals and approximately 2,400 sites of care in 20 states and the United Kingdom.In addition to hospitals, sites of care include surgery centers, freestanding emergency rooms, urgent care clinics, diagnostic and imaging centers, walk-in clinics and physician clinics.Many things set HCA Healthcare apart from other healthcare organizations; however, at our core, our greatest strength is our people. Every day, more than 309,000 colleagues go to work with a collective focus: our patients. Our focus positively impacts the care experience at the bedside and beyond.As a learning health system, HCA Healthcare analyzes data from more than 43 million patient encounters each year. This data helps develop technologies and best practices that improve patient care. We also share our learnings with the larger healthcare community and government agencies to improve care everywhere.We are proud of the impact we have in our communities through employment, investment and charitable giving.In 2023, we spent $4.7 billion on capital investment in land, buildings and equipment. In addition, HCA Healthcare pays significant taxes that help revitalize communities.We also provided charity care, uninsured discounts and other uncompensated care at an estimated cost of $3.7 billion in 2023.At HCA Healthcare, we are excited about the future of medicine. We believe we are uniquely positioned to play a leading role in the transformation of care.
HCA FL Healthcare at Home
Non-Medical 3800 Colonial Blvd., Fort Myers, Florida, 33966At HCA Healthcare, we are driven by a single mission: Above all else, we are committed to the care and improvement of human life.HCA Healthcare is dedicated to giving people a healthier tomorrow. As one of the nation's leading providers of healthcare services, HCA Healthcare is comprised of 186 hospitals and approximately 2,400 sites of care in 20 states and the United Kingdom.In addition to hospitals, sites of care include surgery centers, freestanding emergency rooms, urgent care clinics, diagnostic and imaging centers, walk-in clinics and physician clinics.Many things set HCA Healthcare apart from other healthcare organizations; however, at our core, our greatest strength is our people. Every day, more than 309,000 colleagues go to work with a collective focus: our patients. Our focus positively impacts the care experience at the bedside and beyond.As a learning health system, HCA Healthcare analyzes data from more than 43 million patient encounters each year. This data helps develop technologies and best practices that improve patient care. We also share our learnings with the larger healthcare community and government agencies to improve care everywhere.We are proud of the impact we have in our communities through employment, investment and charitable giving.In 2023, we spent $4.7 billion on capital investment in land, buildings and equipment. In addition, HCA Healthcare pays significant taxes that help revitalize communities.We also provided charity care, uninsured discounts and other uncompensated care at an estimated cost of $3.7 billion in 2023.At HCA Healthcare, we are excited about the future of medicine. We believe we are uniquely positioned to play a leading role in the transformation of care.