Senior Care Spotlight | teleCalm
teleCalm
May 01, 2020
Non-Book Market , Texas - Dallas, Collin, SE Denton & Rockwall Counties
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What is teleCalm?
The teleCalm service stopsproblem calls for seniors whether they live at home or in a senior living community.We especially help those living with Alzheimers and dementia by keeping them safely connected to family and friends.
Our service reduces senior isolation. We help seniors maintain their independence, while helping family caregivers prevent phone-related problems such as late-night calls, repeated calls, and 911 abuse. Plus, we stop 100% of telemarketer/scam calls.
How do you do that?
Family caregivers subscribe to the teleCalm service for their loved one, and it replaces any existing home phone service provider. Our service works whether the senior lives at home or in a senior living community even in memory care, where ordinary phone service is not allowed.
We provide a small wireless adapter that the telephone plugs into. They dont need to have existing phone service or internet service.
The family caregiver manages all the features and benefits of our service remotely through the teleCalm Caregiver app on their smartphone.
If a family wants your service for their loved one in senior living, does the community have to already have your service installed?
No. Were currently in over 170 communities across the US. In the majority of these communities, the family member has brought the teleCalm adapter into their loved ones apartment and plugged it in themselves. The great thing is we dont touch the communitys telephone wiring and we dont use the community Wi-Fi. Our wireless adapter uses cellular but has a standard phone jack on the back to plug in any standard home telephone.
What do your customers tell you they like most about the teleCalm service?
Our customers love how simple our service is to use. If you know how to add a contact in your cell phone, you will find it easy to use our Caregiver app to manage the teleCalm service.
For many, our service has been life-changing for their family whether its stopping all those late night and repeated calls, or stopping their loved ones from getting scammed, or stopping the frequent inappropriate 911 calling. Often times, we have been the only way their loved one can keep a telephone because we are able to stop all the bad calls, while keeping them connected with their family and friends.
Our customers also love teleCalms personal touch to support. Our US-based customer support is manned by staff who have been caregivers themselves so they understand first-hand the issue families are going through.
What changes have you seen since COVID-19?
Since the COVID-19 pandemic began in the US, weve witnessed the same concerns that we are all seeing on the news regarding senior isolation, both at home and in senior livings.
We hear this firsthand in the phone calls with our new customers as they as they are searching for ways to stay connected with their elderly family members.
teleCalm is helping to reduce social isolation in seniors, especially during pandemic and were providing peace of mind to the families.
Since the stay-at-home orders and the lockdowns in senior livings, our customers are talking with their loved ones longer. The average phone call is now over 70% longer then pre-COVID calls.Since families cant visit their loved one in person, they are spending more time talking to them on the phone.
Some new customers thought that maybe they had to wait until the lockdowns were over before they could install teleCalm service in their loved ones senior living apartment, but thats not true.
We continue to add new subscribers during COVID-19. Normally the caregiver brings the adapter in and sets it up, but during COVID, the senior living staff have been more than willing to set it up for the family, because it only takes 10 minutes.
Besides teleCalm, have you seen any other technologies that can be helpful for seniors, especially during these times?
Well, on the telephone side, a lot of families like these photo dial telephones that allow their loved ones to make calls by touching the picture of the person instead of dialing the phone number.
Also, with all of us staying at home, we are watching a lot more TV. There is this one type of speaker thats specifically designed for the hearing impaired. It enhances the voices, making them clearer, while toning down the background music and noises that often make it difficult to understand the dialog.
Then theres this unique adaptive clothing company that customizes your loved ones existing clothing, replace the need for buttons with hidden Velcro or magnets, making it easier for seniors to dress themselves.
You can learn more about some of these items here:http://www.telecalmprotects.com/dags/
How would someone find out more about teleCalm?
Theres a wealth of knowledge on our website at teleCalmProtects.com, and they can also call us at 888-701-0411.
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Memory & Dementia Care 5 Cowboys Way, Frisco, Texas, 75034teleCalm stops problem calls for families living with Alzheimers & other cognitive challenges at home and in senior living communities.teleCalm provides a safe phone services for seniors living with Alzheimers and other cognitive challenges. Their services help family caregivers to manage and stop unwanted incoming and outgoing calls, including late-night calls, repeated calls, 911 abuse, and targeted fraud. teleCalm offers two levels of stress-free home phone services for seniors: the Caregiver service and the Trust service. The Caregiver service is designed to solve common challenges faced by caregivers and their loved ones. It helps seniors maintain their independence, reduces isolation, and prevents everyday problems such as late-night calls, repeated calls, 911 abuse, and telemarketer/scam calls. This service works with regular home phones and replaces the existing landline service provider. The family caregiver manages all the features and benefits of the service remotely through the teleCalm Caregiver app. The Trust service is designed for independent seniors and filters out robocallers before they have a chance to ring through to the seniors phone. This service learns over time who your loved ones trusted contacts are based on their calling habits. teleCalm's phone service replaces current home phone service, often for less money than the current basic phone service. The company has simple pricing, with all taxes and fees included in the monthly pricing. Internet is not required to have teleCalm service, and you can keep your current phone number, or the phone number of your loved one. teleCalm is a veteran and woman-owned company, with a 5-Star rating on both BBB and Google. All of their support team is US-based and have been family caregivers themselves. If you're looking for a safe phone service for seniors, visit teleCalmProtects.com to learn more and see how they can help solve your phone-related challenges.