The True Blue Program

Posted on

Oct 08, 2015

Book/Edition

Idaho - Boise and the Treasure Valley

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Sam is a very nice gentleman that lives alone, never asks for help and does not want to be a bother to anyone. Sam has some health issues and he is a Dual Eligible. This means he is eligible for both Medicare and Idaho Medicaid. Sam was recently diagnosed with cancer and is undergoing chemotherapy. A couple of months ago, Sam heard about a new health plan called True Blue and he signed up. True Blue is a Special Needs Plan that is managed by Blue Cross of Idaho through a contract with the Idaho Department of Health and Welfare.

As part of the True Blue Program, all Medicare and Medicaid services are covered and paid for through one place. Each member receives a Care Manager to help them access the services they need. Sams Care Manager met with him and learned that he was taking the bus to all of his Chemotherapy appointments. Feeling weak and fatigued after his appointment, he still would get on the bus and travel home. The Care Manager talked to Sam and told him that he could get a ride to his Chemotherapy sessions and that it was a covered benefit under Medicaid and that she would help him schedule his first ride. Sam was very happy that he was able to have a ride, get picked up and go right home after his session. Sometimes it is the little things that make the difference to people.

Are you on Medicare and Medicaid, or do you know someone who is? Do you/they find it difficult to keep track of which programs pay for certain services? Do you wonder who to call with questions?

If so, Blue Cross of Idaho's True Blue Program may be the answer. True Blue provides a care manager who can answer your questions and help you get the services you need. This program also offers medical, mental health, home and community based services, long-term care, dental and vision coverage.

True Blue is available in most Idaho counties. Medicare and Medicaid beneficiaries wishing to enroll need to be at least 21 years of age and live in the True Blue service area.

You can enroll by calling Blue Cross of Idaho at 1-888-495-2583, or TTY users can call 1-888-377-1363, from 8:00 a.m. to 8:00 p.m., seven days a week.

Enrollment is voluntary. There is no open enrollment period and members can opt-out at any time.

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