Allegheny County Dept of Human Services/Area Agency on Aging (DHS/AAA)

About Allegheny County Dept of Human Services/Area Agency on Aging (DHS/AAA)

The Allegheny County Department of Human Services Area Agency on Aging (DHS/AAA) offers programs and services for older adults ranging from the more independent to those who are frail and require assistance to remain at home.  By calling the SeniorLine Information & Assistance, you can connect with professional care managers who will assist with information and referral DHS/AAA services and community programs.  In addition, care managers can assist older adults to complete applications for additional supports available, such as PACE, LIHEAP and Property Tax/Rent Rebate program benefits.  Information and referral coordinators are also available at some senior community centers located throughout Allegheny County. 

The central point for long-term are services in SeniorLine. An intake will be completed over the phone to begin the process of applying for long-term care services.  Financial and medical information will be obtained to complete the referral process.  

Care Management - DHS/AAA assigns a care manager who works together with the older adult and their family to address their needs.  A care plan is developed and put into place in response to the needs identified by the assessment.  The care manage then coordinates the necessary services. 

SeniorLine:

Whether you wish to receive services or you are just looking for information that can benefit older adults, the SeniorLine information and assistance call center may be a great place to start.

SeniorLine staff members are highly-skilled care managers who will answer your questions, or help you begin the process of receiving services.

Some of the topics SeniorLine staff can answer questions about include

• Senior center activities
• Care management
• Support for caregivers
• In-home services
• Transportation
• Pharmaceutical assistance
• Utility assistance
• Property tax and rent rebates

Area Agency on Aging:

The Area Agency on Aging (AAA) assists Allegheny County residents, 60 years of age and older, to live safe, healthy and, when possible, independent lives. AAA is the front door to find services for yourself, a spouse, a relative or a friend. Carefully review the page below to find information about all the ways we are ready to help and how to contact us to get started.

Types of Services

All Older Adults and Their Loved Ones

• Health insurance counseling
• Protection from abuse and neglect

Independent and Active Older Adults

• Senior community centers
• Support for parenting grandparents
• Transportation

Older Adults Who Face Challenges but Want to Remain in Their Homes

• Applying for services
• Dom Care (adult foster care)
• Nursing home alternatives
• Services in the home