5 Best Care Management Services in Denver, CO

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Seniors Blue Book

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Jul 20, 2026

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Finding the Right Care Manager When Your Family Needs Guidance Most

There's a moment many Denver families reach — often after a fall, a diagnosis, or a hospital discharge — when it becomes clear that a loved one needs more support than the family alone can coordinate. Suddenly there are doctors to track, medications to reconcile, benefits paperwork to file, and hard conversations to have about safety at home. It's overwhelming even for the most organized families, and it's rarely something anyone has done before.

This is exactly the gap that professional care management fills. Below, we've put together a guide to five trusted care management providers serving the Denver metro area, so families can find the right partner without having to figure it all out alone.


What Is Care Management, and Who Is It For?

Care management (sometimes called geriatric care management, aging life care, or case management) is a professional service that helps older adults and their families navigate the complex, often confusing world of aging-related care. A care manager — typically a nurse, social worker, or certified senior advisor — acts as a hands-on guide and advocate, helping families:

  • Assess a loved one's medical, cognitive, and functional needs
  • Coordinate appointments, medications, and communication between providers
  • Evaluate and arrange for home care, assisted living, or other housing options
  • Navigate insurance, Medicare, Medicaid, and long-term care benefits
  • Provide crisis support during hospitalizations or sudden health changes
  • Offer ongoing oversight and peace of mind for out-of-town or busy family caregivers

Care management is especially valuable for families who live far from their aging loved one, are juggling caregiving with full-time work, or simply don't know where to start. It's also a critical resource for adults navigating care on their own, without nearby family to lean on.


The 5 Best Care Management Services in Denver, CO

1. Aging Services Consultants, LLC — Audrey Krebs, MA, CSA, QMAP

Phone: 720-328-1375

With more than 25 years of experience in Colorado's aging services field, founder Audrey Krebs brings a rare depth of expertise to her clients. Her background spans roles as Director of Admissions at an assisted living community, a consultant to senior living management companies, and a program administrator with the Colorado Department of Human Services' Division of Aging and Adult Services. She holds credentials as a Certified Senior Advisor (CSA) and Qualified Medication Administration Person (QMAP).

Aging Services Consultants provides personalized care management along with referral and placement guidance into adult communities, helping families navigate the life transitions that come with aging — from initial assessments to ongoing advisement on medical care options, medication management, and community-based resources. The practice serves Denver and the surrounding metro counties, including Adams, Arapahoe, Broomfield, Douglas, Gilpin, and Jefferson.


2. Colorado PACE

Phone: 888-788-1241 (toll-free) | 303-381-1234 (local)

Colorado PACE (Program of All-Inclusive Care for theElderly) offers a different model of care management — one built entirely around helping nursing-home-eligible seniors continue living safely at home. Designed for adults age 55 and older who are eligible for both Medicare and Medicaid, Colorado PACE combines all Medicare and Medicaid-covered services into a single, coordinated program with no copays or deductibles for approved care.

At the heart of the program is the Interdisciplinary Team (IDT) — a group of medical, social work, and rehabilitation professionals who assess each participant's needs and build an individualized care plan. Participants also have access to the Colorado PACE Day Center, which offers medical care, therapy, meals, and social activities all in one place, along with transportation to and from appointments. Colorado PACE serves the greater Denver metro area and beyond, including Aurora, Boulder, Pueblo, Montrose, and Delta.


3. DignityFirst Health at Home, LLC

Phone: 720-274-9600

Founded in 2011, DignityFirst Health at Home has built its reputation on an integrated approach that pairs credentialed geriatric care management with comprehensive in-home care — a model that sets it apart from agencies offering caregiving services alone. Its Care Managers bring specialized training in nursing, social work, or mental health, and serve as a single point of contact who coordinates every aspect of a client's care.

DignityFirst's care managers are advocates and specialists who help families identify problems early, develop solutions, and navigate the emotional and logistical challenges of caring for an aging loved one. Services are available 24 hours a day, 365 days a year, and the agency serves a wide swath of the metro area, including Denver, Lakewood, Wheat Ridge, Arvada, Littleton, and surrounding communities across Adams, Arapahoe, Boulder, Douglas, and Jefferson counties.


4. Human Network Systems, Inc

Phone: 303-758-8182

Human Network Systems (HNS) has spent decades serving elderly and disabled individuals and their families throughout the Denver metro area. Its care managers are certified through the Aging Life Care Association (ALCA, formerly the National Association of Professional Geriatric Care Managers), and hold credentials such as Certified Care Manager (CMC) or Certified Case Manager (CCM). Co-owners also hold National Certified Guardian (NCG) status and are active in the National and Colorado Guardianship Associations.

HNS offers both short-term consultation for families facing a sudden crisis or specific problem, and ongoing professional care management for those who need continued support. Staff bring backgrounds in gerontology, social work, nursing, and counseling, and maintain deep knowledge of the cost, quality, and availability of elder care resources across the Denver area.


5. Seniors Resource Center

Phone: 303-238-8151

For 40 years, Seniors Resource Center (SRC) has been a cornerstone nonprofit for aging adults in the Denver metro area, based in Wheat Ridge and serving Adams, Denver, Jefferson, and surrounding counties. SRC's mission centers on helping people age at home for as long as safely possible, and its care management services are just one part of a broader continuum that also includes in-home care, adult day programs (with dedicated dementia and Parkinson's support), and chore assistance.

SRC's care managers help families connect to the full range of SRC's services, as well as outside resources like food and energy assistance, making it a particularly strong option for families who anticipate needing multiple types of support over time — not just care coordination. Some services may be available at no cost for qualifying adults age 60 and over.


Why This Matters Locally

Denver's aging population is growing quickly, and the metro area's mix of urban neighborhoods, sprawling suburbs, and nearby mountain communities can make coordinating care especially complex. A family in Wheat Ridge may be managing a parent's care from Highlands Ranch, while a senior in downtown Denver may have specialists spread across three different health systems. Local care managers bring something a national hotline or generic online resource can't: firsthand knowledge of Denver's hospitals, home care agencies, senior communities, and county-level benefits programs — plus the relationships built over years of working within this specific care landscape. That local expertise often makes the difference between a plan that looks good on paper and one that actually works for a family's day-to-day life.


How to Get Started

  1. Identify the immediate need. Are you responding to a crisis (a fall, hospital discharge, new diagnosis) or planning proactively for future care? This shapes which type of provider — and how urgently — you should reach out.
  2. Call for an initial consultation. Most care management providers, including those listed above, offer an introductory call to discuss your situation and outline how they can help.
  3. Ask about credentials and approach. Look for certifications like CSA, CMC, CCM, or a background in nursing or social work, and ask how the care manager will communicate with your family.
  4. Clarify costs and coverage. Some services, like Colorado PACE, are Medicare/Medicaid-based with no out-of-pocket cost for eligible participants. Others, like private care management firms, typically operate on a private-pay, hourly, or retainer basis.
  5. Set up an in-home or virtual assessment. Most care managers will conduct an evaluation of your loved one's needs before building a care plan.
  6. Establish a communication plan. Decide how often you'll hear updates, especially if you live out of town.

 

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This article was researched and written by Seniors Blue Book. Seniors Blue Book connects seniors, families, and caregivers with trusted local senior care resources across the country. Browse local listings, read expert articles, and order a free printed guide at seniorsbluebook.com.

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