A Guide for Seniors in Colorado Springs with BBB Support

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Better Business Bureau- Senior Hotline

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Posted on

May 04, 2026

A Guide for Seniors in Colorado Springs with BBB Support

As more services move online and scammers become increasingly sophisticated, older adults are often targeted with misleading offers, fraudulent calls, and deceptive schemes. For seniors in Colorado Springs, staying informed and protected is more important than ever.

The Better Business Bureau (BBB) Senior Hotline, led locally by Mary Owens, serves as a trusted resource—helping seniors and their families recognize scams, report fraud, and make confident consumer decisions.


Why Seniors Are Targeted by Scammers

Scammers often target older adults for several reasons:

  • Seniors are more likely to have savings or assets
  • They may be less familiar with rapidly changing technology
  • They tend to be trusting and polite, making them less likely to hang up or question suspicious calls

Unfortunately, these factors make seniors a prime target for fraud.

Mary Owens explains:

“Scammers are constantly evolving their tactics, but education is the best defense. When seniors know what to look for, they’re far less likely to fall victim.”


Common Scams Affecting Seniors Today

Understanding the most common scams can help seniors stay one step ahead.

Phone Scams

Fraudsters pose as:

  • Government agencies (IRS, Social Security)
  • Tech support representatives
  • Healthcare providers

They often create urgency to pressure victims into acting quickly.

Medicare and Health Insurance Fraud

Scammers may:

  • Offer fake services or equipment
  • Request personal information
  • Bill for services never received

Online and Email Scams

These include:

  • Phishing emails
  • Fake websites
  • Fraudulent online purchases

Sweepstakes and Lottery Scams

Victims are told they’ve won a prize—but must pay fees to claim it.

Romance Scams

Scammers build emotional connections online and then request money.


The Role of the BBB Senior Hotline

The BBB Senior Hotline is designed specifically to support older adults and their families.

Services include:

  • Providing information about potential scams
  • Verifying businesses and offers
  • Assisting with fraud reporting
  • Offering guidance on next steps if a scam occurs

This free service gives seniors a reliable place to turn when something doesn’t feel right.


Local Insight: Staying Safe in Colorado Springs

Colorado Springs is a growing city with a strong senior population. As more residents rely on digital tools for communication, shopping, and healthcare, the risk of scams increases.

Local seniors should be especially cautious of:

  • Calls claiming to be from local healthcare providers
  • Home repair or service scams following storms or seasonal changes
  • Requests for donations to unfamiliar organizations

The BBB Senior Hotline helps residents navigate these situations with confidence.


Warning Signs of a Scam

Recognizing red flags is key to avoiding fraud.

Be cautious if:

  • Someone pressures you to act immediately
  • You’re asked to provide personal or financial information
  • Payment is requested via gift cards, wire transfers, or cryptocurrency
  • An offer sounds too good to be true

Trust your instincts—if something feels off, it probably is.


What To Do If You Suspect a Scam

Taking action quickly can make a big difference.

If you suspect fraud:

  • Stop communication immediately
  • Do not provide personal information
  • Contact the BBB Senior Hotline for guidance
  • Report the incident to appropriate authorities

The sooner you act, the better the chances of preventing further harm.


Empowering Seniors Through Education

Education is one of the most powerful tools in preventing scams.

The BBB Senior Hotline provides:

  • Resources on current scam trends
  • Tips for safe online and phone interactions
  • Guidance for protecting personal information

By staying informed, seniors can confidently navigate today’s consumer landscape.


Supporting Families and Caregivers

Fraud prevention isn’t just a concern for seniors—it’s a concern for families as well.

Caregivers can help by:

  • Discussing common scams with loved ones
  • Monitoring unusual financial activity
  • Encouraging open communication about suspicious interactions

The BBB Senior Hotline serves as a partner for both seniors and their families.


Building Confidence in Everyday Decisions

Beyond fraud prevention, the BBB helps seniors make informed choices about businesses and services.

This includes:

  • Checking business ratings and reviews
  • Verifying legitimacy before making purchases
  • Avoiding unreliable or deceptive providers

This added layer of protection helps seniors feel more confident in their decisions.


Call to Action

If you or a loved one have questions about a suspicious call, email, or offer, don’t take chances.

👉 Visit Better Business Bureau – Senior Hotline’s Seniors Blue Book listing to connect with Mary Owens and get trusted guidance today.


FAQs

1. Is the BBB Senior Hotline free to use?
Yes, the service is free and available to seniors and their families.

2. What should I do if I already gave information to a scammer?
Contact the hotline immediately for guidance on next steps and reporting.

3. Can the BBB verify if a business is legitimate?
Yes, they can help check business ratings and identify potential red flags.

4. Are phone scams still common?
Yes, phone scams remain one of the most common methods used by fraudsters.

5. How can I protect myself from scams?
Stay informed, avoid sharing personal information, and verify offers before acting.

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Using Home Equity Wisely in Retirement in Daphne, AL

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Choosing a Mortgage Strategy in Daphne, AL

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at 251-349-9891.Step 3: Confirm Product AvailabilityAsk which financing arrangements the local office currently offers.Step 4: Review EligibilityDiscuss age, ownership, property, and other requirements.Step 5: Gather DocumentsPrepare relevant mortgage and financial information.Step 6: Request Written TermsReview rates, fees, loan obligations, and projected costs.Step 7: Seek Independent AdviceComplete required counseling and consider independent financial or legal review.Step 8: Compare AlternativesEvaluate selling, downsizing, or keeping existing financing before making a final decision.Frequently Asked Questions1. What does Anchor Funding Inc do for Daphne homeowners?The Seniors Blue Book listing categorizes Anchor Funding as a mortgage broker and documents a local focus on reverse mortgage information and financing.2. How can I contact Anchor Funding?Call Nicole Cramer at 251-349-9891.3. Does Anchor Funding have an office in Daphne?Daphne is its listed service market. Its associated published local address is in Silverhill. Confirm how consultations are arranged.4. Does Anchor Funding offer conventional mortgages?The local documentation chiefly describes reverse mortgages. Availability of other mortgage products should be verified directly.5. Should older homeowners compare several financing options?Yes. 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Finding Dementia Caregiver Support in Mobile, AL

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medical problem.Families should not automatically assume all behavioral changes are caused by dementia.Planning for Changing Care NeedsCaregiving responsibilities may increase over time.Early planning helps families understand available options.Daily AssistanceAn individual may eventually require help with bathing, dressing, meals, or medications.Home SafetyFamilies may need professional guidance about hazards, accessibility, and wandering risks.TransportationDriving ability may change.Legal PlanningQualified professionals can help families discuss powers of attorney and other relevant documents.Financial ConsiderationsCare costs may increase as assistance needs change.Residential OptionsSome individuals eventually require memory care or another supervised setting.Gulf Coast Dementia Services provides information and education that may help families identify appropriate resources.Educational Workshops and Community ProgramsGulf Coast Dementia Services offers educational workshops and seminars for families and professionals.Dementia Care EducationPrograms may address practical caregiving strategies.Research UpdatesEducational events may discuss developments in dementia research.Long-Term PlanningFamilies may learn about care decisions and related financial or legal concerns.Professional EducationCertain events offer continuing education opportunities.Community AwarenessWorkshops help connect people with dementia-related resources.Confirm Current EventsSchedules, topics, registration procedures, and fees vary.The organization also provides a free dementia resource guide.Why Support Services Matter in Mobile CountyMobile County includes families caring for older adults in private homes, assisted living communities, and other residential settings.Geographic ChallengesCaregivers may live in different parts of the county.Working FamiliesAdult children often balance caregiving with employment.Limited ExperienceMany individuals begin caregiving without formal training.Changing NeedsFamilies may need different resources over time.Community ConnectionsLocal support groups provide opportunities to meet other caregivers.Practical PlanningEducation can help households understand available services before an urgent transition occurs.Supporting the Caregiver's Well-BeingProviding care for someone with dementia can be physically and emotionally demanding.Share ResponsibilitiesRelatives may divide tasks when possible.Consider RespiteTemporary assistance can provide time for other obligations.Maintain Medical AppointmentsCaregivers should continue attending to their own health.Seek Social SupportFriends, family members, and community programs may provide meaningful connections.Recognize StressPersistent exhaustion or emotional distress deserves attention.Ask for Assistance EarlyCaregiver support does not need to begin only after responsibilities become overwhelming.Expert Tip for Dementia CaregiversExpert Tip: Before attending your first support group, write down two or three specific caregiving challenges.Examples might include repeated questions, resistance to bathing, disrupted sleep, or difficulty coordinating appointments.Bring these concerns to the meeting.Specific questions can make it easier to participate in discussions and identify useful educational resources.How to Get StartedStep 1: Identify Your Main ConcernConsider whether you need education, emotional support, or resource information.Step 2: Contact Gulf Coast Dementia ServicesCall 251-300-0250.Step 3: Ask About Support GroupsConfirm the next meeting date and location.Step 4: RSVPRegistration is encouraged, although groups are advertised as free.Step 5: Explore Educational ResourcesAsk about workshops and the dementia resource guide.Step 6: Discuss Additional ServicesInquire about referrals, advocacy, and caregiver training.Step 7: Attend a MeetingParticipate according to your comfort level.Step 8: Remain ConnectedReturn as caregiving questions and needs evolve.Frequently Asked Questions1. What does Gulf Coast Dementia Services provide?The organization provides dementia support groups, education, training, resource referrals, advocacy, health counseling and coaching, workshops, and community information.2. Where is Gulf Coast Dementia Services located?Its official address is 2100 North Demetropolis Road, Mobile, AL 36693. The telephone number is 251-300-0250.3. Are its dementia support groups free?Yes. The organization's published 2026 flyer describes the support groups as free. An RSVP is encouraged.4. When do support groups meet?The published 2026 schedule lists the first Thursday from 2:00 to 3:00 PM and the third Thursday from 10:00 to 11:00 AM. Confirm current dates before attending.5. Can family caregivers attend even if they are not healthcare professionals?Yes. The groups are designed for caregivers, family members, friends, and others interested in learning about dementia.Find Guidance and Community During the Dementia JourneyCaring for someone with dementia involves changing responsibilities, important decisions, and ongoing learning.No single resource can answer every question, but community support can provide education, connection, and practical guidance.Gulf Coast Dementia Services offers free support groups and educational resources to families throughout Mobile County.Its mission focuses on helping individuals affected by dementia and supporting those who care for them.Contact Gulf Coast Dementia Services to learn about upcoming meetings and available resources.SBB Listing Learning: SeniorsBlueBook.comFind Gulf Coast Dementia Services on Seniors Blue BookExplore support groups and dementia-related resources for families in Mobile, Alabama.For current programs, contact Gulf Coast Dementia Services at 251-300-0250.

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Better Business Bureau

Consumer Affairs 25 North Wahsatch Avenue, Colorado Springs, Colorado, 80903

Since August of 1980, Better Business Bureau of Southern Colorado has helped consumers find businesses, brands, and charities they can trust. It serves 25 counties throughout Southern Colorado. BBB of Southern Colorado sets standards for marketplace trust to create acommunity of dependable businesses and charities by encouraging and supporting best practices, educating consumers and businesses, celebrating business role models, and calling out and addressing substandard marketplace behavior. BBB of Southern Colorado housesover 23,000 reviews on companies in the region. Trust has never been more important. Better Business Bureau continues to be your best resource for identifying trustworthy businesses. We actively review and accredit trustworthy online retailers, contractors, and businesses.Before hiring a contractor or making a purchase, look for the BBB Accredited Business Seal and Age-Friendly Business Sign on vendors websites and search our database at BBB.org to find businesses that have earned TrustNow you can easily find BBB Accredited Businesses in the Seniors Blue Book. Look for the BBB Torch next to business listings and Start With Trust.Look For The Sign the next time you are searching for a trusted business. BBB Certified Age-Friendly Businesses are committed to supporting senior needs by following age-friendly practices in customer experience, physical environment, staffing and marketing.