Area Agencies on Aging in Denver CO

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Seniors Blue Book

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Jul 20, 2026

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Finding the right support for an older adult can quickly become overwhelming. Families may be trying to arrange transportation, compare housing options, understand Medicare, locate affordable in-home help or determine whether a loved one qualifies for public benefits. Each need may lead to a different organization, application or eligibility process.

An Area Agency on Aging can serve as a starting point. Instead of contacting multiple agencies without knowing which one is appropriate, Denver-area residents can speak with trained resource specialists who understand local aging and disability services.

The Denver Regional Council of Governments, commonly known as DRCOG, is the designated Area Agency on Aging for Denver and the surrounding eight-county region. Its Aging and Disability Resource Center helps older adults, adults with disabilities, caregivers and families understand their options and connect with appropriate community resources.


What Is an Area Agency on Aging?

An Area Agency on Aging is a public agency or nonprofit organization designated to address the needs of older adults within a particular geographic area. These agencies coordinate information, planning, advocacy and community-based services at the regional and local levels.

Colorado has 16 local Area Agencies on Aging supported by the Colorado Department of Human Services State Unit on Aging. These agencies help provide community-based services for adults age 60 and older and their caregivers. Programs may be funded through the federal Older Americans Act, state funding and other public or private sources.

An Area Agency on Aging is not necessarily a medical provider or home care company. Its primary role is to help people understand available services, identify possible programs and connect with local organizations that may be able to assist.

Who Can Contact an Area Agency on Aging?

Area Agencies on Aging are especially helpful for:

  • Adults age 60 and older
  • Adults living with disabilities
  • Family members helping an aging parent or relative
  • Unpaid family caregivers
  • Friends or neighbors concerned about an older adult
  • Health care and social service professionals
  • People planning for future long-term care needs

A person does not need to be in a crisis before reaching out. Families can call when they first notice a need, when circumstances change or when they simply want to understand what services may be available.


DRCOG Area Agency on Aging and Aging and Disability Resource Center

Phone:  303-480-6700

DRCOG has served as the designated Area Agency on Aging for its regional service area for more than 50 years. The agency serves Adams, Arapahoe, Broomfield, Clear Creek, Denver, Douglas, Jefferson and Gilpin counties.

The DRCOG Aging and Disability Resource Center is one of Colorado’s Aging and Disability Resource Center sites. It helps adults age 60 and older and adults with disabilities access long-term services and supports that may allow them to remain safely and independently in their communities. Family members, caregivers, friends and professionals may also contact the center, and anyone may make a referral. Aging and Disability Resource Center assistance is available at no cost.

Options Counseling and Case Management

Some families need more than a list of phone numbers. They may need help comparing care options, completing benefit applications or coordinating several services at once.

DRCOG’s Options Counseling and Case Management programs provide short-term assistance for eligible adults age 60 and older, adults age 18 and older with disabilities and their caregivers.

Depending on a person’s needs and eligibility, a case manager may help with:

  • Completing a comprehensive needs assessment
  • Creating a person-centered care plan
  • Explaining care and service options
  • Coordinating support among multiple providers
  • Connecting with medical, nonmedical and behavioral health services
  • Applying for benefits and community resources
  • Consulting with family members
  • Temporarily monitoring whether community services are meeting the person’s needs

Some DRCOG case managers speak Spanish, and interpretation services may be used for additional languages.

Support for Family Caregivers

Caregiving often develops gradually. A family member may begin by helping with groceries or transportation and eventually find themselves managing medications, personal care, appointments and safety concerns.

DRCOG’s Caregiver Services and Support team helps caregivers identify resources throughout different stages of the caregiving journey. Specialists may provide information about in-home services, paid caregiving, respite care, housing options, caregiver education, counseling, support groups and end-of-life resources.

Eligible caregivers may also qualify for a one-time respite voucher providing up to 32 hours of in-home care that must be used within 90 days of receiving the award. Eligibility requirements apply, so caregivers should contact the program directly for an assessment rather than assuming they do or do not qualify. The Caregiver Services and Support team can be reached at 303-480-5656.

Medicare and Health Insurance Guidance

Medicare decisions can be difficult because coverage, enrollment periods, prescription plans and out-of-pocket costs vary from person to person.

DRCOG operates the State Health Insurance Assistance Program and Senior Medicare Patrol. Counselors provide objective information about Medicare benefits, coverage rules, appeals, Original Medicare, Medicare Advantage, prescription drug plans and Medicare Supplement insurance. Senior Medicare Patrol specialists also help beneficiaries recognize and report suspected Medicare fraud or billing abuse.

DRCOG’s State Health Insurance Assistance Program currently serves Medicare beneficiaries in Arapahoe, Douglas and Jefferson counties. Denver residents should contact the main Aging and Disability Resource Center to identify the appropriate Medicare counseling program for their location. 

Long-Term Care Ombudsman Services

Residents of assisted living residences and nursing homes have rights related to their care, privacy, dignity, safety and ability to participate in decisions.

DRCOG’s Long-Term Care Ombudsman Program provides resident-directed advocacy for older adults and adults with disabilities living in nursing homes and assisted living residences. Ombudsmen receive concerns and help residents or their representatives work toward resolving complaints.

Ombudsmen do not perform regulatory inspections, investigate Adult Protective Services cases or provide direct care. Their services are free and confidential, and interpreter services are available. 

Network of Care Directory

DRCOG also offers access to the Network of Care, an online community resource directory for older adults, adults with disabilities and caregivers.

The directory can help users search for services involving:

  • Housing
  • Transportation
  • Food and nutrition
  • Medicare and public benefits
  • Caregiver assistance
  • Long-term care resident rights
  • Health and community support

Online directories are helpful for research, but families who are unsure where to begin may benefit from calling the Aging and Disability Resource Center first. A resource specialist can help narrow the search based on the person’s needs, location and possible eligibility.


Why Area Agencies on Aging Matter in Denver

The Denver region covers a large and diverse geographic area. An older adult living in central Denver may face different transportation, housing and service challenges than someone living in a suburban community or one of the mountain counties.

Programs can also vary by county, funding source, age, disability status, income, caregiving situation and current availability. A service that is appropriate for one family may not be available or suitable for another.

DRCOG’s regional role matters because its specialists understand the network of public agencies, nonprofit organizations, transportation providers, housing resources and aging-service programs operating across the Denver metro area.

This coordination can help families avoid common problems, such as:

  • Calling organizations that do not serve their county
  • Applying for programs that do not match the person’s needs
  • Assuming services are unavailable without completing an assessment
  • Waiting until a caregiving situation becomes a crisis
  • Overlooking transportation, food or housing resources
  • Confusing medical care with nonmedical community support

The Aging and Disability Resource Center gives Denver-area families a central place to ask questions and better understand their options.


How to Get Started

1. Call the Aging and Disability Resource Center

Contact the main information and assistance line at 303-480-6700. People calling from outside Denver may use the toll-free number at 866-959-3017. A Spanish-language option is available.

2. Explain the Immediate Concern

Briefly describe what has changed and what kind of help may be needed. Examples include difficulty preparing meals, missed medical appointments, caregiver exhaustion, concerns about living alone or confusion about housing choices.

You do not need to know the exact name of the program before calling.

3. Gather Basic Information

It may help to have the following information available:

  • The older adult’s age
  • Home address and county
  • Disability or mobility concerns
  • Current living arrangement
  • Immediate safety concerns
  • Existing Medicaid, Medicare or Veterans Affairs benefits
  • Services already being received
  • The caller’s relationship to the person needing assistance

Do not delay calling simply because some information is unavailable. A specialist can explain what will be needed for the next step.

4. Ask About Eligibility and Current Availability

Some programs have age, disability, residency, caregiving or benefit requirements. Others may have limited funding or provider capacity.

Ask whether an assessment, referral form or application is required. Also ask whether there are alternative resources if the first program is unavailable.

5. Keep Notes and Follow Up

Write down the names of programs, phone numbers, application steps and documents that may be needed. If the situation changes, contact the Aging and Disability Resource Center again so the recommendations can be updated.

 

Related Categories

Caregiver Support Services

Senior Transportation

Medicare and Medicaid Information

 

This article was researched and written by Seniors Blue Book. Seniors Blue Book connects seniors, families, and caregivers with trusted local senior care resources across the country. Browse local listings, read expert articles, and order a free printed guide at seniorsbluebook.com.

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