Even Healthcare Professionals Struggle Navigating the Complicated Healthcare System

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Talem Home Care & Placement Services

Posted on

Oct 26, 2021

Book/Edition

Colorado - Boulder County

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Understanding the maze that is our health care system is getting more confusing every day, especially when it comes to senior care. If you have ever experienced the frustration of getting answers, understanding insurances, and finding the right resources, you are not alone. Even healthcare and senior care professionals struggle.
Between political agendas, changes to regulations, the changing needs of the community; the programs, services, and resources available are also constantly changing. Plus, you add an increase in work demands, its no wonder your doctor, nurse, hospital discharge planner, or other health care professionals do not have all the answers. Here is a list of things one can do to navigate.
Do your research. The greatest tool in navigating the ever-changing healthcare system is education. While it may be time consuming, you will become more empowered the more you know. Understanding the services and resources available is a step in the right direction. In almost every community, there are opportunities for free public educational in-services and networking events.
Consult with multiple health care professionals. It is often said that it takes a village when it comes to senior care. That saying could not be truer today. By getting information from multiple sources, you can compile that information to help make the best decisions.
Never settle. Often if you feel yourself saying, there must be a better way, or I dont understand why I am being denied, you should not take the first answer you get. Make phone calls, do your research, read your policies and regs. Often you will find that people tend to impose their own beliefs or interpretation. If you dig hard enough, you can get the right person who can help. Sometimes, entities like insurance companies rely on the notion that you will just give up.
Find a Certified Senior Advisor. In every community, you can find experts who can assist you with your research and who can act as an advocate on your behalf. Not only is navigating the healthcare maze -confusing, but you will also find that many healthcare entities (hospitals, nursing homes, doctors) operate in their own silo. Then as we navigate our way around, we get passed from one silo to the next. The problem is that things can get lost in the cracks as we move from one to another. This is where a certified advisor can help. They can act as a central point of coordination helping us move from silo to silo.
Like any maze, it can be easy to spend too much time moving in the wrong direction. The good news is you are not alone. There is help.


Editors Note: Article submitted by Jake Rankin, Founder/CEO Talem Home Care & Placement Services, Certified Senior Advisor He can be reached at 720-789-7350 or by email at jake@talemhc.com

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