How Do I Choose A Homecare Company?

Author

Quality Living Home Care

Posted on

Nov 28, 2018

Book/Edition

Pennsylvania - Greater Pittsburgh Area

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Non-medical homecare can be difficult asking a stranger to come into your home and provide care for your loved one. Its even more difficult finding the right agency that you feel you cantrust to provide the best care and offer you peace of mind.
There are many benefits of using homecare:

Keeping your loved one in the comfort of their own home
Homecare is personalized to the individuals needs and allows you to be in control
It is safe and reduces the burden for families Use this partial list of questions to interview homecare agencies:

Important Starting Questions:

Is your agency licensed by the state (ask to see the license)?
Is your agency and caregivers bonded and insured? Do you have workers compensation insurance?
May I have a copy of the results from your most recent state survey? About the Staff:
Are the caregivers employees of the company or independent contractors?
Do you run criminal background checks on employees?
Is a Department of Transportation check done to verify driving record?
Do you check references?
Do you do drug screenings?
Do you require caregiving experience? How many years?
Do you provide ongoing training?

About the Services:

What specific services does the agency provide?
What type of service agreement is required?
Do you have guidelines or standards of conduct for the caregivers?
Will we be able to meet the caregiver before they start working?
Is a supervisor available 24/7 if there is an emergency?
How often will you review the plan of care? The Details:
Do you have consistent assignments, or will the caregivers change on a regular basis?
What happens if my caregiver is sick or there is inclement weather?
Can the caregiver provide transportation to appointments or social outings? Is there a charge for mileage?
How do I communicate with my caregivers?
Do you have current or former clients that I can call for references?

Whether you need specialized care, personal care, meal preparation or friendly companions, homecare keeps your loved one in their home surrounded by family.

Editors Note: This article was contributed by Eric Sepesy. Eric is the President and Founder of Quality Living Home Care and may be reached at 724-810-1884 or by email at erics@qlhomecare.com.

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Local Services By This Author

Quality Living Home Care

Non-Medical 1800 Pine Hollow Road, Coraopolis, Pennsylvania, 15108

Quality Living provides personalized one-on-one, non-medical home care to individuals who want to stay within the comfort of their own home. We also offer additional services to our Veterans and their surviving spouse, where we help you obtain benefits from the VA that will pay for your in-home care. There is no out of pocket cost for this service. 

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