Leading the Way In Wound Care and Hyperbarics

One Sunday morning in early August, Irene woke up with a badly swollen knee. She thought about waiting until Monday to call her Lifespark Nurse Practitioner but was afraid that bacteria from an infected tooth had migrated to her artificial knee joint, something her orthopedic surgeon had warned her about. If left untreated, an infected joint could require additional surgeries, which is why she had taken prophylactic antibiotics before and after a recent dental procedure.The last thing Irene, 74, wanted was another surgery, but based on previous emergency room visits, she dreaded the thought of going to the ER. Youre sitting for hours next to people who are sick with the flu or COVID, when youre already not feeling well yourself, she said. The doctors are regular GPs [general practitioners] so theyd probably just run some tests and send me home with antibiotics, which Im already taking. She was also concerned about the $100 co-pay, adding that she lives in low-income housing and has limited financial resources.Instead, Irene called Urgent Response Services, Lifesparks 24-hour nurse triage line.Convenient, efficient, and trustedAs a member of Lifespark COMPLETE (LSC), Irene qualified for Urgent Response Services which provides acute-level care for members in their homes. Within minutes, Leah Castle, RN, BSN, Mobile Urgent Responder, was on her way, getting briefed by the triage nurse on Irenes concerns.Once at Irenes home, Leah logged onto the secure portal to access key client information, including Irenes health history, medications, allergies, support system, financial considerations, contingency plans, and goals of care. Having this level of detail at our fingertips helps us make more accurate, more efficient assessments, she said. It also gives us a more complete picture of the member, so we can offer recommendations that align with their goals and lifestyle.After taking Irenes vitals, she drew some blood, took a photo of the worrisome knee, and talked through her findings with the on-call provider. They were both confident that it wasnt a bacterial infection but would wait for the lab results for confirmation. Leah sent a note to Irenes COMPLETE team to schedule a follow-up for the next week. In the meantime, Irene was to continue the antibiotics, take a Tylenol every six hours, ice her knee, and keep the leg elevated as much as possible.Leah dropped off the blood samples at the hospital lab for processing, and in less than two hours, the on-call physician had the results. Leah called Irene to let her know that the labs were negative for systemic infection and that her inflammatory markers were within normal range.Irene was relieved. This was so much better than going to the ER, she said.Rule-outs and rule-insIn Leahs experience, older adults often go to the ER to make sure theres nothing seriously wrong. In fact, studies show that roughly 32% of hospital ER visits are non-urgent and unnecessary. As a Mobile Urgent Responder, shes able to rule out those non-emergencies, efficiently and effectively, from the persons home.That was the case with Irene: shes had both knees replaced and was very concerned that shed need more surgery, Leah said. We were able to put her at ease and assure her that we would continue to monitor and manage her symptoms from home. If there is something to be concerned about, Leah added, the Mobile Urgent Response team is able rule in the need for emergency care.Building on career experienceHaving the confidence to make quick, accurate assessments and communicate them to Lifesparks medical experts comes from her diverse career background. One of Leahs first nursing jobs was on a cardiac step-down unit, a fast-paced, intense environment where the nurses were constantly working with different physicians and therapists. I learned how to quickly build trusting relationships with the providers and also with families during some of the darkest moments of their lives, she said.Leah said she grew professionally in that environment, gaining skills and knowledge that prepared her for her next job, at a long-term acute care hospital. The individuals she cared for had complex diagnoses and illnesses, such as extensive wounds, traumatic brain injury, chronic kidney disease, and respiratory failure. Patients were here for two to six months or more, many of them on ventilators and feeding tubes, so I got to know their families and learned how to support them, too, she said.In 2017, Leah joined Lifespark Community Home Care as their first on-call nurse. Coming into the Home Care setting with my background was powerful, because I knew what my clients had just walked out of, whether that was the hospital or rehab, and now I could help them stay healthy at home, she said.Seven years later, she was recruited for Lifesparks Mobile Urgent Response team. I feel like each step in my career has prepared me for the next one, and now, as a Mobile Urgent Responder, I can be the eyes and ears of our providers in the home, she said. I can also bring care and compassion and empathy to our members, so they feel confident in the care were providing.Benefits of early interventionThe Mobile Urgent Response team has been most successful when members call the triage line before their symptoms progress to a critical level. The team has been able to treat early symptoms of congestive heart failure (CHF) and chronic obstructive pulmonary disease (COPD) in the home, often with a short-term medication adjustment. However, if a CHF or COPD exacerbation isnt treated, the client would likely need to be hospitalized for IV therapy and increased respiratory support. Recently, Leah collaborated with the on-call provider to diagnose a painful ear infection that had developed quickly. The physician faxed a prescription for antibiotics to the clients pharmacy which they were able to pick up and start taking that same day.Its really fulfilling and rewarding to be able to offer this service to our members and their families who want to be supportive but cant always be there in person, Leah said. Theyre in good hands with Lifespark.To learn how Lifespark helps seniors stay healthy at home, visit Lifespark.com or call 952-345-8770.  

Minnesota winters can be beautiful with the fresh snow and iced lakes, but they can also be brutally cold and rough on the body. One common frustration for many people during the winter months is excessive dry skin. If youre suffering from dry skin this winter or during any time of year, there are steps you can take to keep your skin healthy and glowing.What is Dry SkinDry skin is a common condition that often flares up during the colder months because there is less moisture in the air. The signs and symptoms of dry skin can vary with age, your overall health, and your environment, but they tend to include tightness on your skin, itching, flaking, scaling, or peeling. If left untreated, dry skin can lead to eczema, which causes the skin to be itchy, cracked, and inflamed. Excessive dry skin can also lead to infections if the skin cracks and is exposed to bacteria.Tips for Preventing Dry SkinAccording to theAmerican Academy of Dermatology Association, nearly everyone experiences dry skin by 60. Dry skin is common, especially in the winter, but you can take steps to keep the skin from drying out.MoisturizeApply moisturizer to your body as soon as youve finished bathing. Moisturizer acts as a seal on the skin to keep water contained. Make sure to use a gentle moisturizer free of fragrances and other harsh chemicals as they can further irritate the skin.Keep Skin DryIt might feel like a contradiction, but too much water exposure can dry your skin out. Try to limit how much time you spend in a bath or shower, and thoroughly dry your skin as soon as youre out. Also, make sure to keep your skin dry if you get caught in the rain or snow.Cover Skin in the ColdThe cold air can worsen dry skin and its symptoms, so keep your skin covered when youre outside. Wear thick gloves, scarves, and hats to protect your skin. If you experience dry skin on the face, you can wear a face mask or find a hooded jacket that blocks the breeze from your face.If your dry skin doesnt seem to improve in warmer months, comes with redness, or interferes with your sleep, talk to your doctor about treatment options to soothe your discomfort. You also want to see your doctor if you develop sores or open wounds as they may lead to an infection.How Visiting Angels Can HelpIf you or an aging loved one needs help caring for their dry skin this winter, the team at Visiting Angels can help. Our caregivers provide in-home services to help seniors safely age-in-place. In addition to assisting seniors in keeping their skin healthy, caregivers also help with light housekeeping, personal grooming, meal preparations, medication reminders, mobility assistance, and more. OurWayzata officeserves those in Minneapolis and the west and southwest communities. If youd like to learn more about our services, you cancomplete this online formor call us at 952.935.0789.

CareAparent Receives 2022 Employer of Choice AwardTwin Cities Home Care Agency Receives Top Award from Home Care Satisfaction FirmWoodbury, Minn. February 9, 2022 CareAparent announced today that it has received the 2022 Best of Home Care Employer of Choice Award from Home Care Pulse. The Employer of Choice Award is granted only to top-ranking home care providers based on caregiver satisfaction scores gathered by Home Care Pulse, an independent satisfaction research firm for home care. CareAparent is recognized among the best employers in the in-home care industry.Were excited to congratulate CareAparent for their well-deserved achievement: earning the Best of Home Care Employer of Choice Award, says Todd Austin, President of Home Care Pulse. Since this award is based on employee feedback, it shows the dedication CareAparent has to providing their employees with a great working experience, ensuring clients have well-trained, compassionate caregivers.Best of Home Care Employer of Choice award-winning providers work with Home Care Pulse to gather feedback from their field staff via live phone interviews each month. Because Home Care Pulse is an independent company, it is able to collect honest and unbiased feedback.We are honored to be named an Employer of Choice by Home Care Pulse, says Lisa Lofquist, CareAparents Home Care Administrator. We strive to be the best workplace possible for our employees so they in turn can provide excellent care to our clients. This award is an outstanding recognition of these efforts, and we are motivated to continue empowering our team to serve others.At Home Care Pulse, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations, says Todd Austin, President of Home Care Pulse. When we see agencies like CareAparent that provide a truly outstanding employment experience, we know were on the right track. CareAparent has worked extremely hard to provide high-quality care and employment, and their work hasnt gone unnoticed. This award allows them to provide proof of quality to potential clients and caregivers.To find out more about CareAparents commitment to excellence to employees and clients alike, please visit CareAparent.com or call 651.702.HOME (4663). If interested in joining the CareAparent team, visitCareAparent.com/Careers.CareAparent provides in-home care for independent living. Licensed by the Minnesota Department of Health, accredited by The Joint Commission, and certified by Medicare, CareAparent offers comprehensive home health care solutions throughout the Twin Cities so clients can continue to enjoy life while living independently and safely at home. For more information, visit CareAparent.com or call 651.702.HOME (4663).Home Care Pulse leads the home care industry in experience management, online training, and review management. Through its Care Intelligence Platform, HCP empowers home care providers to attract and retain caregivers even during a historic caregiver shortage. HCP also conducts the annual Home Care Benchmarking Study, the most comprehensive survey of home care providers in North America and administers the annual Best of Home Care awards to agencies that achieve best-in-class client and caregiver satisfaction scores. For more information, visithttps://www.homecarepulse.com/.