Need a ride to your vaccination appointment? Via can help!

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Via Mobility Services

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Posted on

May 03, 2023

Registered Via riders can now book a trip to get their COVID-19 vaccine.

Because this is a two-dose vaccine, Via will work with riders to schedule their second trip as soon as the rider knows the date of the second appointment. Registered riders can schedule a trip by calling 303-447-9636.

If you are not a registered rider, call Via's Mobility Specialists at 303-444-3043 to get signed up. Via's services are available to older adults (60+) and adults living with a disability.

This service is available in all of Via's service areas; Adams, Arapahoe, Boulder, Denver, and Jefferson counties, parts of Weld County, and in the Town of Estes Park. For vaccination trips, riders can book trips between counties. Service for residents living in mountain communities may be available.


Do you need to be driven to your vaccination appointment? Via can help!

Passengers registered with Via can now book a ride to receive the COVID-19 vaccine.

Because this is a two-dose vaccine, Via will work with passengers to schedule their second trip as soon as the passenger knows the date of the second appointment. Registered passengers can schedule a ride by calling 303-447-9636.

If you are not registered as a passenger, call a Via mobility specialist at 303-444-3043 to check in. Via services are available to seniors (60+) and adults living with disabilities.

This service is available in all Via service areas, Adams, Arapahoe, Boulder, Denver and Jefferson counties, parts of Weld County and in the city of Estes Park. For travel for vaccination, passengers can book county-to-county travel. The service may be available for residents living in rural communities.

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Transportation & Mobility FAQs for Seniors

1. When Should a Senior Stop Driving?There is no set age to stop driving. A senior should consider limiting or stopping when health, vision, reaction time, or memory make driving unsafe, such as frequent close calls, new dents, getting lost on familiar routes, or concerns from family and doctors.Warning Signs It May Be Time Frequent near misses, tickets, or unexplained dents and scrapes. Getting lost on familiar routes. Difficulty seeing signs, pedestrians, or lane markings, especially at night. Slow reactions, trouble turning the head, or stiffness that limits steering and braking. Confusion at intersections or mixing up the gas and brake. Feeling anxious, stressed, or exhausted after driving. Medication side effects such as drowsiness or dizziness. Family, friends, or a doctor expressing concern. Steps Before Giving Up the Keys Get a medical review. Ask your doctor about vision, medications, and conditions that affect driving. Take a driving evaluation. Occupational therapists and certified driver rehabilitation specialists can assess skills objectively. Adapt your driving. Avoid night driving, rush hour, highways, and bad weather. Programs such as CarFit help adjust the vehicle for safety. Make a plan. Line up alternative transportation before you need it.  2. How Seniors Can Maintain Mobility SafelySeniors can maintain mobility by staying active with strength, balance, and flexibility exercises, keeping up with vision and medical checkups, wearing supportive footwear, making the home safer, and using assistive devices when needed.Build Strength, Balance, and Flexibility Walking: Aim for about 150 minutes a week of moderate activity if your doctor approves. Strength training: Two or more days a week for legs, hips, and core. Balance practice: Tai chi, yoga, or simple exercises such as standing on one foot near a counter. Stretching: Gentle daily stretches for hips, calves, and shoulders. Daily Habits That Protect Mobility Get up and move at least once an hour. Wear closed-back, low-heel, non-slip shoes. Stay hydrated and eat enough protein to support muscle. Have eyes and hearing checked regularly. Review medications that may cause dizziness. Make Your Environment EasierImprove lighting, remove loose rugs, add handrails, and keep frequently used items within easy reach.When to Get Professional HelpSee a doctor or physical therapist if you notice new pain, stiffness, unsteadiness, or fear of falling. A physical therapist can create a personalized plan and recommend the right devices. 3. Devices That Help With Walking and BalanceCommon walking and balance aids include canes, walkers, rollators, and wheelchairs or mobility scooters for longer distances. The best choice depends on strength, balance, and where you will use it, and a physical therapist can help you pick and fit it.Common Devices Standard cane: For mild balance concerns or one weaker leg. Quad cane: A four-point base for added stability. Standard walker: Offers the most stability but must be lifted with each step. Two-wheeled walker: Glides more easily, suited to those who need support with smoother movement. Rollator: Four wheels, hand brakes, and often a seat, best for people with steadier balance who need rest breaks. Mobility scooter or wheelchair: For limited stamina or longer distances. Other Helpful Items Grab bars and shower seats. Raised toilet seats. Stair lifts or handrails. Non-slip shoes, insoles, and shoe horns. Reacher grabbers and long-handled tools. How to Choose and Fit a Device Get advice from a doctor or physical therapist. Check the height: elbows should bend about 15 to 30 degrees when holding the grip. Practice indoors and outdoors, including curbs and doorways. Inspect rubber tips, brakes, and wheels regularly. CoverageMedicare Part B may cover medically necessary canes, walkers, and wheelchairs when a doctor prescribes them and a participating supplier is used. Other plans vary, so confirm before purchasing. 4. Transportation Services for Medical AppointmentsSeniors can get rides to medical appointments through non-emergency medical transportation (NEMT) covered by Medicaid, some Medicare Advantage plans, local Area Agencies on Aging, volunteer driver programs, hospital shuttles, and paratransit services.Where to Find Medical Rides Medicaid NEMT: Covers rides to covered medical visits for eligible people. Call your state Medicaid office or health plan to schedule. Medicare Advantage plans: Some include ride benefits. Original Medicare generally does not cover routine non-emergency rides. Area Agencies on Aging: Can connect you to local senior transportation. Volunteer driver programs: Often free or low cost, run by nonprofits and faith groups. Hospital and clinic services: Some offer shuttles or ride assistance. Paratransit: For eligible riders who cannot use regular transit. Veterans: The VA may offer transportation to VA appointments. Ambulance and wheelchair vans: For those who need medical equipment or monitoring during transport. Tips for Booking Schedule rides as early as possible, often several days ahead. Confirm pickup windows and ask about wait and return rides. Tell the service about mobility devices or oxygen. Ask whether a caregiver can ride along. Keep a backup option for urgent appointments. When to Call Emergency ServicesFor chest pain, stroke symptoms, severe injury, or other emergencies, call emergency services instead of arranging a ride.  Disclaimer: This content is for general information and does not replace professional medical or legal advice. Programs and benefits vary by location and plan.

Senior Transportation FAQs: Getting Around Without Driving

Transportation keeps older adults connected to medical care, food and friends. Here are the most common questions.What transportation options exist for seniors who don't drive?Options include public transit with senior discounts, ADA paratransit, volunteer driver programs, senior center shuttles, non-emergency medical transportation (NEMT), taxis and rideshare services. Availability varies by community.What is paratransit?Paratransit is door-to-door transit service for people whose disabilities prevent them from using regular buses or trains. Riders typically apply, and trips must be scheduled in advance, often a day ahead.Does Medicare or Medicaid cover rides to medical appointments?Original Medicare covers ambulance transport only in limited emergencies. Medicaid generally covers non-emergency medical transportation, and some Medicare Advantage plans include ride benefits. Check your plan.Are there low-cost or free rides for seniors?Yes. Area Agencies on Aging, senior centers, faith groups and volunteer programs such as ITNAmerica or local volunteer driver networks often offer free or low-cost rides. Call the Eldercare Locator at 1-800-677-1116 to find local programs.Is rideshare a good option for older adults?It can be, especially with senior-friendly services that let family members book rides or support phone-based booking. Some seniors may need help with apps or mobility, so test a ride together first.How do I know when it's time to stop driving?Warning signs include new dents or scrapes, getting lost on familiar routes, slowed reaction time, near-misses, and concern from family or doctors. A driving evaluation by an occupational therapist can offer an objective assessment.How can families talk about giving up the keys?Choose a calm moment, focus on safety and keeping independence, and present alternatives before asking someone to stop driving. Involving their doctor often helps.

Veteran Benefits in Sarasota, FL

Veterans and surviving spouses may qualify for valuable federal benefits, yet knowing which programs apply can be difficult.A family may have questions about VA pension, Aid and Attendance, disability benefits, survivor benefits, long-term care, or how VA programs interact with Medicaid. Eligibility can depend on military service, discharge status, health needs, income, assets, and the specific benefit being considered.For families searching for veteran benefits in Sarasota, FL, Platinum Benefit Services, Inc. provides government-benefit and long-term-care application guidance, including assistance navigating issues involving VA and Medicaid benefits.What Are Veterans Benefits?The U.S. Department of Veterans Affairs administers numerous programs for qualifying veterans and family members.These may include: VA disability compensation Veterans Pension Aid and Attendance Housebound benefits Healthcare benefits Dependency and Indemnity Compensation Survivors Pension Burial and memorial benefits Other veteran programs Each benefit has different eligibility requirements.Veterans PensionVA Veterans Pension provides monthly payments to certain qualified wartime veterans who meet applicable age or disability, service, income, and net-worth requirements.Financial thresholds are periodically adjusted.For the period from December 1, 2025 through November 30, 2026, VA lists the Veterans Pension net-worth limit as $163,699, although actual pension eligibility depends on the complete claim and applicable exclusions and deductions.Families should always use current VA guidance rather than relying on older benefit limits.Aid and AttendanceAid and Attendance is an additional amount added to a qualifying VA pension for eligible veterans or survivors who meet certain care-related criteria.VA states that a person may qualify when, for example: Another person is needed to help with activities such as bathing, feeding, or dressing The person is largely bedridden because of illness The person is in a nursing home because of physical or mental incapacity Certain severe vision limitations are present Aid and Attendance is not a separate benefit that everyone who needs assisted living automatically receives. Basic pension eligibility and other requirements also apply.Survivor BenefitsSurviving spouses and certain dependents may qualify for benefits such as: Survivors Pension Dependency and Indemnity Compensation Additional Aid and Attendance or Housebound amounts when eligible VA states that Survivors Pension is available to certain qualified surviving spouses and dependent children of wartime veterans who meet applicable service, income, and net-worth criteria.Platinum Benefit Services, Inc.Phone: 941-993-0087Platinum has worked with families since 1996 and specializes primarily in government-benefit and application issues associated with long-term care. Its Sarasota-area materials identify Hilary Hayes as a Medicaid, VA, SSI/SSDI Benefit Specialist for Long Term Care.Coordinating VA and Medicaid QuestionsVeterans needing long-term care may potentially encounter several programs at once.Questions can involve: VA pension Aid and Attendance Medicaid Assisted living Nursing-home care Home care Income and asset requirements Platinum's Seniors Blue Book veteran-services materials focus on helping older veterans and their families understand government benefits within the larger long-term-care picture.Medicaid Is a Separate ProgramVA benefits and Medicaid are not interchangeable.A veteran could potentially receive VA benefits while also needing to evaluate Florida Medicaid eligibility for long-term care.Platinum's core expertise is Medicaid application preparation and processing, and the company works with appropriate legal counsel when Medicaid matters involve legal planning.Verify VA Accreditation Before Claim RepresentationThere is an important consumer-protection point when seeking help with VA claims.The VA states that only VA-accredited attorneys, claims agents, and Veterans Service Organization representatives are authorized to provide representation in the preparation, presentation, or prosecution of VA benefit claims.Consumers can verify accreditation through VA's Office of General Counsel search.Platinum's public materials describe benefit-navigation and long-term-care application support, but families who want someone to formally represent them before VA should independently confirm that the specific individual handling that representation is VA accredited.Veterans Benefits and Long-Term CareOlder veterans may begin exploring benefits when they need: Home care Assisted living Memory care Nursing-home care Aid and Attendance can potentially increase pension payments for eligible people who need significant assistance with daily activities.However, families should not assume that one benefit will automatically pay the entire cost of care.A broader financial plan may include: VA benefits Social Security Savings Insurance Medicaid Other income Avoid Benefit ScamsVeterans should be cautious about anyone who: Guarantees benefit approval Claims VA accreditation without proof Pressures the veteran to transfer assets immediately Charges unclear fees Promises unusually rapid approval The VA maintains an official accreditation database specifically so veterans can verify authorized representatives.Why Veteran Benefits Matter Locally in SarasotaSarasota has a substantial retiree population, including many veterans and surviving spouses.For older veterans, benefits can become particularly important when health declines and the cost of: Personal care Assisted living Home care Nursing care begins to strain retirement resources.Knowing which programs may apply can help families make better long-term care decisions.How to Get Started1. Gather Military Records 2. Identify the Benefit Question 3. Call Platinum Benefit Services4. Use VA.gov5. Verify Anyone Representing a Claim6. Consult Legal Counsel When Needed7. Keep Copies of All ApplicationsRelated CategoriesVeteran Services Veterans Benefits Attorney Medicaid Planning

Local Services By This Author

Via Mobility Services

Transportation 5670 Franklin Street, Denver, Colorado, 80216

Via Mobility Services is a private nonprofit that provides accessible transportation services for people with mobility limitations, especially older adults and people with disabilities. Founded in 1979, Via helps its clients live more self-sufficient and independent lives by providing caring, customer-focused transportation options in Boulder, Denver, and other counties in Colorado. Via is also a community transportation provider operating several bus services under contract, such as the HOP, FlexRide, and more. In one call, Vias mobility specialist can provide quick access to transportation information and services, including registering and scheduling a ride.Learn more at ViaColorado.org 

Via Mobility Services

Transportation 2855 63rd Street, Boulder, Colorado, 80301

Via Mobility Services: Connecting Colorados Communities with Accessible, Caring TransportationFor more than four decades, Via Mobility Services has been helping Coloradans stay connected to the people, places, and activities that matter most. As a private, nonprofit organization, Via is dedicated to providing accessible transportation solutions and resources for older adults, people with disabilities, and others with mobility limitations throughout Boulder, Denver, and surrounding counties.Founded in 1979, Vias mission has always been clear to promote independence, self-sufficiency, and quality of life through safe, reliable, and caring transportation options. Whether its a trip to the doctor, a grocery store visit, or a ride to meet friends, Via ensures that every individual has access to the mobility they need to live life fully.A Mission Rooted in Dignity and IndependenceTransportation is more than just getting from point A to point B its about maintaining freedom and connection. Via Mobility Services was founded on the belief that everyone deserves equal access to mobility, regardless of physical ability, income, or age.The organization began in Boulder in 1979 with a small fleet and a big vision: to fill a vital gap for people who couldnt drive due to disability, illness, or age-related changes. Today, Via has grown into a trusted community transportation provider serving thousands of riders across Colorado each year while still maintaining the compassionate, community-first values that inspired its beginning.Vias focus on dignity, respect, and personal care sets it apart from standard transportation services. Drivers and mobility specialists take the time to understand each clients unique needs, ensuring that every ride is comfortable, safe, and reliable.Who Via ServesVias services are designed to support individuals who face transportation challenges, including:Older adults who no longer drive but want to stay active and independent.People with disabilities who need accessible vehicles or assistance during travel.Individuals recovering from illness or injury who require temporary mobility support.Community members in rural or underserved areas where public transit options are limited.By offering flexible, personalized transportation, Via empowers clients to continue living meaningful, connected lives whether that means attending a medical appointment, volunteering, going to work, or enjoying social outings.A Comprehensive Range of Services Via Paratransit ServiceVias signature door-to-door Paratransit service provides accessible transportation for older adults and people with disabilities. This service helps clients travel safely to destinations like medical offices, grocery stores, senior centers, and community events. Drivers are trained in assisting passengers with mobility aids such as wheelchairs, walkers, and oxygen tanks, ensuring comfort and care from pickup to drop-off. Community Transportation OperationsIn addition to its own paratransit services, Via operates several public and community transportation programs under contract with local governments and organizations. These include:HOP The popular Boulder-based bus that connects Downtown, the University of Colorado campus, and the 29th Street shopping area.FlexRide A regional service providing on-demand, flexible transportation throughout the Denver metro area.Other local routes and community shuttles that make transit easier, greener, and more inclusive for everyone.These partnerships help Via extend its reach and ensure that communities across Colorado have access to affordable and environmentally responsible transportation options. Mobility Coordination & Information ServicesFinding reliable transportation can feel complicated, but Via simplifies it with one easy call. Through its Mobility Services Center, clients can connect with a trained mobility specialist who helps identify the best transportation options for their needs whether thats scheduling a Via ride, learning about regional transit routes, or getting help with registration for accessible programs.This one-call approach saves time and reduces stress, especially for families coordinating care for aging parents or loved ones with disabilities.Community Impact and SustainabilityVias role in Colorado extends beyond transportation its an active partner in community health, accessibility, and environmental sustainability.By helping individuals stay connected to healthcare providers, grocery stores, social activities, and community resources, Via directly contributes to:Improved health outcomes through access to essential services.Reduced isolation and loneliness among older adults and people with disabilities.Enhanced community participation, allowing individuals to remain engaged and activeEnvironmental benefits, thanks to investments in efficient routing and eco-friendly vehiclesVia is also recognized as a community leader in sustainable transportation, continuously exploring ways to reduce emissions and improve fuel efficiency within its fleet.Why Accessible Transportation MattersIn Colorado, where mountain landscapes and sprawling communities can make travel difficult, accessible transportation is a lifeline. According to the Colorado State Demography Office, the population of adults aged 65+ is expected to increase by more than 30% over the next decade. That means more Coloradans will need safe, reliable transportation that supports aging in place and community independence.Without accessible options, many older adults risk missing medical appointments, becoming socially isolated, or facing difficulty accessing daily necessities. Via Mobility Services bridges this gap by providing a trusted, affordable, and compassionate solution designed specifically for people with mobility challenges.A Caring Team Making a DifferenceBehind every Via ride is a team of dedicated professionals from dispatchers and drivers to customer care specialists and volunteers all committed to the organizations mission.Vias drivers receive specialized training in passenger assistance, safety procedures, and disability awareness. This ensures that every rider feels respected and supported throughout their journey. Many clients have built lasting relationships with their drivers, who often become a familiar and friendly face in their daily routine.The organization also partners with local governments, healthcare providers, and nonprofits to strengthen Colorados transportation network and ensure that essential mobility services reach those who need them most.Getting Started with ViaConnecting with Via is simple. Whether youre an individual seeking transportation or a caregiver arranging rides for a loved one, Vias mobility specialists make the process smooth and stress-free.Heres how to get started:Call Vias Mobility Services Center Speak with a trained specialist to discuss your needs and determine eligibility.Register for Services The team will help you register for Vias paratransit or community programs.Schedule a Ride Once registered, you can easily schedule rides by phone or online.Enjoy Reliable Transportation Sit back and travel confidently, knowing youre in caring, professional hands.Each step is designed with accessibility and simplicity in mind because mobility should never be a barrier to living well.A Legacy of Service and Community CommitmentFrom its beginnings in Boulder to its current multi-county presence, Via Mobility Services has remained steadfast in its mission to provide independence through mobility. What started as a small local effort has evolved into a statewide network of care, helping thousands of Coloradans every year maintain the freedom to move, connect, and thrive.Via continues to innovate and expand, ensuring that as Colorados population grows and changes, no one is left without access to safe, reliable transportation.Learn MoreTo learn more about Via Mobility Services, register for rides, or explore community programs, visit: ViaColorado.orgVia Mobility Services Driving Independence. Building Community. Changing Lives.