Viva Health: Helping Alabama Seniors Navigate Medicare with Confidence

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Viva Health Medicare

For more information about the author, click to view their website: Viva Health Medicare

Posted on

Jul 25, 2026

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Alabama - Gulf Coast

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Viva Health: Helping Alabama Seniors Navigate Medicare with Confidence

Choosing a Medicare plan is one of the most important healthcare decisions you’ll make during retirement. With so many coverage options, enrollment periods, and benefit details to understand, it’s easy to feel overwhelmed. Whether you’re enrolling in Medicare for the first time or reviewing your current coverage during the annual enrollment period, having a trusted health plan can make all the difference.

For nearly three decades, Viva Health has served Alabama residents by offering health coverage designed to support individuals, families, employers, and Medicare beneficiaries. As a company rooted in Alabama, Viva Health focuses on making quality healthcare more accessible through an extensive provider network, local customer support, and Medicare Advantage plans created specifically for the needs of Alabama seniors.

If you’re searching for a Medicare Advantage plan in Mobile, Baldwin County, Birmingham, Montgomery, or anywhere across Alabama, learning about your available options is an important first step toward protecting both your health and your financial well-being.

Why Choosing the Right Medicare Plan Matters

Healthcare needs often change as we age. Routine doctor visits, preventive screenings, prescription medications, dental care, vision services, and hearing support all become increasingly important for maintaining a healthy and active lifestyle.

A Medicare Advantage plan combines many of these healthcare services into one comprehensive plan, helping eligible beneficiaries simplify their healthcare while managing out-of-pocket expenses.

Selecting the right coverage isn’t simply about comparing monthly premiums. It’s also about understanding:

·       Which doctors and specialists are included in the provider network

·       What hospitals are available

·       Prescription drug coverage options

·       Preventive healthcare benefits

·       Annual out-of-pocket cost protections

·       Additional wellness benefits

Having these resources available through one coordinated plan can make managing healthcare much easier throughout retirement.

Medicare Advantage plans can help eligible Medicare beneficiaries access coordinated healthcare while providing valuable benefits that support long-term wellness.


A Trusted Name in Alabama Healthcare

Since its founding in 1995, Viva Health has focused on delivering accessible, high-quality healthcare coverage throughout Alabama.

Today, the organization serves members through employer-sponsored health plans, Medicare Advantage plans, and healthcare administration services while remaining deeply connected to communities across the state.

As part of the respected University of Alabama at Birmingham (UAB) Health System, Viva Health works alongside a broad network of healthcare professionals and medical facilities dedicated to serving Alabama residents.

This long-standing presence allows members to receive healthcare from many of the physicians, hospitals, specialists, and healthcare providers they already know and trust.

Extensive Provider Network Across Alabama

One of the most important considerations when selecting a health plan is provider access.

Viva Health’s provider network includes many healthcare resources throughout Alabama, including:

·       Primary care physicians

·       Medical specialists

·       Hospitals

·       Urgent care centers

·       Pharmacies

·       Home health agencies

·       Skilled nursing facilities

·       Durable medical equipment providers

·       Additional healthcare vendors supporting ongoing medical needs

This broad network helps members coordinate care more easily while staying connected to trusted healthcare professionals close to home.

Medicare Advantage Plans Designed for Alabama Seniors

Viva Health has participated in the Medicare Advantage program through the Centers for Medicare & Medicaid Services (CMS) since 1998.

Medicare Advantage (also called Medicare Part C) is an alternative way to receive Original Medicare benefits through a private insurance company approved by Medicare. These plans often combine hospital coverage, medical coverage, and additional benefits into one plan.

Depending on the plan selected, Viva Medicare Advantage plans may include benefits such as:

·       Plans with premiums starting as low as $0 per month

·       Options with or without prescription drug coverage

·       $0 primary care provider visits

·       Dental benefits

·       Vision benefits

·       Hearing aid benefits

·       Annual limits on out-of-pocket medical and prescription drug costs

Because every person’s healthcare needs are different, reviewing available plan options can help determine which coverage best fits your lifestyle and budget.


Supporting Healthcare Beyond Medicare

While many seniors know Viva Health through its Medicare Advantage offerings, the organization also serves Alabama residents in several additional ways.

Employer Group Health Coverage

Since receiving its HMO license in 1996, Viva Health has provided employer-sponsored health insurance throughout all 67 Alabama counties.

Organizations across the state rely on Viva Health for employee healthcare coverage, making it a familiar name among both working adults and retirees.


Care Coordination Through Alabama Coordinated Health Networks

Healthcare extends beyond insurance coverage alone.

Through Alabama Coordinated Health Networks (ACHNs), Viva Health provides care management services that help eligible Medicaid recipients receive coordinated healthcare support.

These programs focus on:

·       Care coordination

·       Maternity support services

·       Collaboration with healthcare providers

·       Removing barriers to healthcare access

·       Improving long-term health outcomes

By working alongside physicians, community organizations, and healthcare providers, these programs help individuals receive more connected and personalized care.


Local Support Makes a Difference

Healthcare questions don’t always happen during doctor’s appointments.

That’s why Viva Health operates community-based retail locations throughout Alabama where both members and the public can:

·       Ask questions about healthcare coverage

·       Learn about Medicare options

·       Attend educational events

·       Receive information about available benefits

Having access to knowledgeable local representatives can make navigating Medicare far less stressful, especially for individuals enrolling for the first time.


Understanding Medicare Enrollment Periods

Knowing when you can enroll in a Medicare Advantage plan is just as important as choosing the right one.

Several enrollment opportunities may be available depending on your situation.

Initial Coverage Election Period (ICEP)

Individuals who are becoming eligible for Medicare for the first time may enroll during their Initial Coverage Election Period.

This enrollment window generally begins three months before a person first becomes eligible for both Medicare Part A and Part B and extends through the applicable enrollment timeframe established by Medicare.


Annual Enrollment Period (AEP)

Every year between October 15 and December 7, Medicare beneficiaries can:

·       Join a Medicare Advantage plan

·       Switch to another Medicare Advantage plan

·       Return to Original Medicare

Coverage selected during this period generally becomes effective on January 1.


Medicare Advantage Open Enrollment Period

Individuals already enrolled in a Medicare Advantage plan may have an opportunity between January 1 and March 31 to make a one-time change by switching Medicare Advantage plans or returning to Original Medicare, subject to Medicare eligibility rules.


Special Enrollment Periods (SEP)

Certain life events may qualify individuals for a Special Enrollment Period outside of the standard enrollment windows.

Examples may include:

·       Moving to a new service area

·       Losing employer-sponsored health coverage

·       Changes in Medicaid eligibility

·       Qualifying for Extra Help with prescription drug costs

Because every situation is unique, it’s helpful to discuss available enrollment options with a knowledgeable Medicare representative.

Quick Summary: Medicare offers multiple enrollment opportunities throughout the year depending on age, eligibility, and qualifying life events.


Committed to Alabama Communities

Viva Health believes supporting healthy communities extends beyond healthcare coverage.

Employees regularly volunteer with nonprofit organizations throughout Alabama, while the company also provides sponsorships and community support for organizations that promote health, wellness, education, and quality of life.

Community partnerships have included organizations focused on:

·       Heart health

·       Diabetes awareness

·       Children’s healthcare

·       Senior services

·       Transportation assistance

·       Maternal health

·       Community wellness

This ongoing involvement reflects a commitment to improving the health of Alabama residents both inside and outside the healthcare system.


Frequently Asked Questions

What is Medicare Advantage?

Medicare Advantage, also known as Medicare Part C, is an alternative to Original Medicare that combines Medicare-covered services through a private insurance company approved by Medicare. Many plans also include additional benefits beyond Original Medicare.

Does Viva Health only serve seniors?

No. Viva Health also offers employer group health plans and healthcare administration services in addition to Medicare Advantage coverage.

Where does Viva Health provide coverage?

Viva Health serves communities throughout Alabama, with employer group coverage available statewide and healthcare resources located across the state.

Can I change my Medicare Advantage plan later?

Depending on your eligibility, Medicare provides several enrollment periods each year that may allow you to join, switch, or change Medicare Advantage plans.

How can I learn which plan is right for me?

Speaking with a licensed Medicare representative can help you understand available plans, provider networks, covered benefits, and enrollment timelines based on your individual healthcare needs.


Explore Your Medicare Options with Viva Health

Choosing Medicare coverage doesn’t have to be confusing. Whether you’re enrolling for the first time or reviewing your existing benefits, Viva Health offers Alabama residents access to comprehensive Medicare Advantage plans, an extensive provider network, and knowledgeable local support.

Contact Viva Health at 833-544-3163 to explore your options.


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Does Blue Cross and Blue Shield of Alabama offer Medicare Advantage plans in Mobile County?Yes. Blue Cross and Blue Shield of Alabama offers Blue Advantage PPO Medicare Advantage plans. Its published service-area information includes Mobile County for Blue Advantage Choice and Blue Advantage Core, subject to current plan availability and eligibility.2. What is the phone number for Blue Cross and Blue Shield of Alabama in Mobile?The listed Mobile office phone number is 251-344-2115. For Medicare plan information and enrollment assistance, call 1-888-543-9212.3. Does Blue Advantage offer $0 monthly premium plans?Yes. The insurer advertises selected $0 monthly premium options, including Blue Advantage Choice for 2027. Members generally must still pay the applicable Medicare Part B premium and other plan-specific healthcare costs.4. Can Blue Advantage members see doctors outside the provider network?Blue Advantage PPO plans provide certain covered out-of-network services. However, out-of-network care may cost more, and noncontracted providers are not always required to accept members for nonemergency care.5. When can I change my Medicare Advantage plan for 2027?Annual Medicare Open Enrollment runs from October 15 through December 7, 2026. Changes generally begin January 1, 2027. A separate Medicare Advantage Open Enrollment Period runs from January 1 through March 31 for eligible existing Medicare Advantage members. Make 2027 Medicare Coverage Decisions With ConfidenceChoosing Medicare Advantage coverage involves more than finding an affordable premium.An effective review considers healthcare providers, prescription drugs, medical expenses, supplemental benefits, and the rules governing access to care.Because Medicare Advantage coverage can change from year to year, reviewing updated plan documents is especially important during annual enrollment.For eligible residents throughout Mobile County, Blue Cross and Blue Shield of Alabama offers Medicare Advantage coverage through its Blue Advantage PPO program.Its plan options provide different combinations of medical coverage, prescription benefits, provider access, and supplemental services.Before making an enrollment decision, beneficiaries should compare official plan information and verify how the coverage fits their individual healthcare needs.Contact Blue Cross and Blue Shield of Alabama to discuss 2027 Blue Advantage options, eligibility, and enrollment requirements. Featured Seniors Blue Book ListingBlue Cross and Blue Shield of AlabamaRecommended Main SBB Category: Medicare Advantage PlansAddress: 4750 Airport Boulevard, Mobile, AL 36608County: Mobile County, AlabamaLocal Phone: 251-344-2115Medicare Sales: 1-888-543-9212Blue Advantage Member Services: 1-888-234-8266TTY: 711Website: https://www.bcbsalmedicare.com/Medicare Advantage Program: Blue Advantage PPOPlan Types: Medicare Advantage PPO plans with medical and prescription drug coverage, subject to individual plan terms.Potential Additional Benefits: Dental, vision, hearing, fitness, preventive healthcare, telehealth, and other plan-specific services.Mobile County Availability: Blue Advantage Choice and other applicable plans, subject to current plan year and eligibility.2027 Open Enrollment: October 15 through December 7, 2026Coverage Effective Date: Generally January 1, 2027, for eligible changes submitted during annual Open Enrollment.Important Note: Premiums, deductibles, copayments, provider networks, drug formularies, and supplemental benefits vary by plan.Seniors Blue Book Business Profile: https://l2.seniorsbluebook.com/listings/blue-cross-and-blue-shield-of-alabama Find Blue Cross and Blue Shield of Alabama on Seniors Blue BookLooking for Medicare Advantage plans in Mobile, Alabama?Explore Blue Cross and Blue Shield of Alabama through its dedicated Seniors Blue Book Medicare Advantage Plans listing.Learn about available Blue Advantage coverage options, local contact information, and resources for comparing medical and prescription benefits.Contact Blue Cross and Blue Shield of Alabama to review Medicare Advantage options for 2027 and request official plan information. 

Medicare Advantage Plans in Mobile, AL

Choosing Medicare coverage can feel complicated when you are trying to keep a trusted doctor, manage prescription costs, and protect a retirement budget. For older adults and families in Mobile, the most useful starting point is a plan that fits everyday care needs and the providers they actually use.This guide explains Medicare Advantage and introduces two local insurance resources: Blue Cross and Blue Shield of Alabama and Viva Health Medicare. Use it to prepare questions, compare written plan information, and take the next step with more confidence.Understanding Medicare AdvantageWhat these plans coverMedicare Advantage, also called Part C, is a way to receive Medicare benefits through a private company approved by Medicare. Plans cover Medicare Part A and Part B services, and most include Part D prescription drug coverage. Some also offer benefits such as routine dental, vision, or hearing services. Coverage rules, provider networks, and costs vary by plan. An Advantage plan is different from a Medicare Supplement, or Medigap, policy. Medigap helps pay certain costs under Original Medicare. It does not pay Medicare Advantage copayments or deductibles. Who can enrollGenerally, you must have Medicare Part A and Part B and live within the plan's service area. An enrollment period must also apply. Eligibility for Medicare can extend to some people younger than 65, so these plans are not limited to retirees. Do not decide based on the monthly premium alone. Compare medical copayments, prescription costs, network restrictions, and the annual limit on out-of-pocket spending for covered medical services. You generally continue paying your Part B premium even when an Advantage plan has a $0 plan premium.  Blue Cross and Blue Shield of Alabama in MobileA local contact for Medicare coverage questionsBlue Cross and Blue Shield of Alabama markets Medicare Advantage coverage through Blue Advantage. Its official 2026 overview describes PPO coverage, prescription benefits, and additional benefits involving dental, vision, hearing, and wellness. Specific benefits and costs depend on the selected plan.What to review with Blue CrossA PPO can offer coverage for eligible services from providers outside its network, although your share of the cost may be higher. An out-of-network provider may decline to treat a plan member except in an emergency. Confirm arrangements before scheduling nonemergency care. Ask the local representative to identify the exact 2026 plan available for your home address and provide its Summary of Benefits and Evidence of Coverage. Blue Advantage documents can apply to different service areas, so an Alabama brochure alone does not establish that a particular benefit is available in Mobile County.Bring the names of your primary care doctor, specialists, hospital, and pharmacy. Request a check for the specific plan, then confirm participation with the providers themselves. Review prescription coverage separately, including drug tiers, authorization requirements, and pharmacy pricing. Viva Health Medicare in MobileIn-person assistance at the Mobile Viva Health CafViva Health has a Mobile location at 3059 Dauphin Street, Mobile, AL 36606. Its official location page lists 251-380-2222, matching the client contact supplied for this article. The caf offers a local place to discuss Medicare questions and plan information. Call before visiting to confirm appointment arrangements and hours. For families who prefer to talk through documents together, an in-person conversation can make it easier to organize questions and review the next steps. Ask whether a family member or caregiver can join the discussion and whether any authorization is needed to discuss an existing member's account.A verified 2026 option serving Mobile CountyViva's 2026 Summary of Benefits identifies VIVA MEDICARE Infirmary Health Advantage as an HMO with a service area that includes Mobile and Baldwin counties. Enrollment requires Medicare Part A, Part B, and residence in the service area. The document explains that the plan uses a network of doctors, hospitals, pharmacies, and other providers. Services outside the network may not be paid, and covered Part D prescriptions generally must be filled through network pharmacies. Ask about exceptions for emergency care, urgently needed care, and other situations described in the Evidence of Coverage. Review the full set of plan documentsViva's official 2026 document library includes a Summary of Benefits, Evidence of Coverage, formulary, pharmacy directory, and Annual Notice of Change for Infirmary Health Advantage. These documents answer different questions: the summary provides an overview, while the Evidence of Coverage explains detailed rules, limits, and exclusions. Ask the Mobile team to review your doctors and medications against the exact plan under consideration. If you already belong to a Viva plan, review its Annual Notice of Change before renewing. A familiar insurer's name does not guarantee that benefits, drug coverage, or provider participation will remain the same next year.Why Medicare Advantage Choices Matter LocallyFor Mobile residents, practical access matters as much as a benefit description. Consider how you will get to appointments, whether your specialists practice at more than one location, and whether your preferred pharmacy participates in the plan.If you receive care across Mobile Bay or spend time outside Alabama, discuss those arrangements before choosing coverage. A plan's service area and its rules for receiving care away from home are separate questions. Confirm both, including routine follow-up visits and prescription refills.Local assistance can also help adult children support a parent without taking over the decision. A shared list of doctors, prescriptions, and budget priorities keeps the conversation centered on the person's needs.How to Get StartedGather your care informationPrepare your Medicare card, current insurance information, home ZIP code, provider names, and a complete medication list. Include each drug's dose, frequency, and preferred pharmacy. Note any planned procedures or ongoing treatment.Compare the same coverage yearRequest documents for the year when coverage will take effect. This article concerns 2026. Medicare's annual enrollment period runs October 15 through December 7, and changes generally take effect January 1 of the following year. That means fall 2026 enrollment generally concerns 2027 coverage. Other enrollment opportunities depend on your circumstances. Estimate costs using your actual careAsk each insurer to price a realistic year of care, including routine visits, specialist appointments, medications, and a possible hospital stay. Record the annual medical out-of-pocket limit and ask which expenses do not count toward it.Verify before submitting an applicationUse Medicare Plan Finder at Medicare.gov to compare plans available at your address. Confirm providers with both the insurer and the provider's office. Ask how a change could affect existing employer, retiree, or other coverage before enrolling.Keep a record of the decisionSave the plan name, identification number, effective date, enrollment confirmation, and contact information. If you need an impartial second opinion, ask for State Health Insurance Assistance Program counseling through Alabama's aging services network.Practical tip: Keep a one-page comparison sheet with your three most important doctors, your medications, and estimated annual costs. It is easier to spot a meaningful difference when both insurers answer the same questions. Related CategoriesMedicare & Medicaid Information Insurance Primary Care Providers for Seniors

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Viva Health Medicare

Medicare Advantage Plans

Viva Health Quality Healthcare Coverage for Alabama SeniorsYour Health. Your Community. Your Viva Health.Since 1995, Viva Health has been dedicated to making quality healthcare accessible and affordable for individuals and families throughout Alabama. With a strong commitment to local communities and personalized service, Viva Health offers healthcare coverage designed to support members through every stage of life.As part of the respected University of Alabama at Birmingham (UAB) Health System, Viva Health combines the strength of an established healthcare organization with a deep understanding of the needs of Alabama residents.Today, Viva Health provides employer-sponsored health plans, Medicare Advantage plans, and healthcare administration services, helping individuals find coverage that fits their healthcare needs and lifestyle.For Alabama seniors exploring Medicare options, Viva Health offers Medicare Advantage plans with valuable benefits, access to an extensive provider network, and resources designed to make navigating healthcare easier.Medicare Advantage Plans Designed with Seniors in MindChoosing the right Medicare Advantage plan is an important decision. Viva Health offers a variety of benefits designed to help eligible Medicare members manage their healthcare needs while enjoying added value and convenience.Depending on the plan selected, Medicare Advantage benefits may include:Affordable Monthly Premiums: Many plans offer a $0 monthly plan premium.$0 Primary Care Visits: Enjoy $0 copays for primary care physician visits on applicable plans.Prescription Drug Savings: Generic medications may be available starting at $0, depending on the plan and prescription.Dental Benefits: Benefits for preventive, diagnostic, and comprehensive dental services, with no prior authorization required for covered services.Vision Coverage: Routine vision exams with $0 copays and allowances toward eyeglasses or contact lenses.Over-the-Counter (OTC) Benefits: Quarterly allowances on eligible plans for everyday health and wellness items such as vitamins, pain relievers, bandages, and more.Fitness Benefits: Access to the Silver&Fit program, featuring participating fitness centers and convenient at-home and digital exercise options.24-Hour Nurse Line: Access to general health information and guidance for non-emergency illnesses and minor injuries.Worldwide Emergency Coverage: Emergency coverage when traveling outside your local service area, subject to plan terms and conditions.These added benefits can help seniors stay active, maintain their health, and make the most of their Medicare coverage.Viva Medicare Earns 4 Stars for 2027!Quality matters when choosing your Medicare Advantage plan. Viva Medicare received a 4-Star Rating for the 2027 plan year, earning a rating of 4 stars or higher for 12 consecutive years!The Centers for Medicare & Medicaid Services (CMS) uses a one-to-five-star rating system to measure the quality and performance of Medicare Advantage plans. These ratings evaluate how well health plans serve their members, including areas such as preventive care, management of chronic conditions, customer service, and member experience.A higher Star Rating reflects a plan's commitment to quality and providing members with access to healthcare services that support their well-being.Viva Medicare takes pride in its quality-focused approach to healthcare. Its strong Star Rating helps support the ability to offer valuable benefits, competitive copays, and access to quality doctors and medical facilities.Depending on the plan, members may enjoy benefits such as:$0 Monthly Plan Premiums$0 Primary Care Provider VisitsGeneric Prescription Drugs Starting at $0Dental, Vision, and Hearing BenefitsAdditional healthcare and wellness benefitsHow Can Members Help Maintain a High Star Rating?Viva Medicare encourages members to take an active role in their healthcare. Simple steps can make a difference in maintaining good health and supporting the quality of care provided by their health plan.Complete Your Health Risk Assessment (HRA): New members are encouraged to complete a brief assessment, typically by phone, to help Viva Medicare better understand their individual healthcare needs.Take Medications as Prescribed: Following your doctor's instructions and filling prescriptions on time are important, particularly when managing conditions such as high blood pressure, diabetes, and high cholesterol.Stay Current on Preventive Care: Schedule recommended preventive services, including annual flu shots, eye exams, mammograms, colorectal screenings, and routine blood pressure, cholesterol, and blood sugar checks.Share Your Feedback: If selected to receive a member satisfaction survey, take a few minutes to complete it. Member feedback helps Viva Medicare understand what is working well and where improvements can be made.By staying engaged in their healthcare, members can help support their own well-being while contributing valuable feedback that helps Viva Medicare continue improving its services.An Extensive Network of Alabama Healthcare ProvidersHaving access to trusted doctors and medical facilities is an important part of choosing a health insurance plan. Viva Health maintains an extensive network of healthcare providers throughout its service areas, including many physicians, specialists, hospitals, and other medical professionals.Depending on the plan and service area, members may have access to:Primary care physicians and family doctorsMedical specialistsHospitals and medical centersUrgent care facilitiesParticipating pharmaciesHome health agenciesSkilled nursing facilitiesDurable medical equipment providersAdditional healthcare professionals and medical servicesWith a broad network of healthcare resources, Viva Health helps members stay connected to the medical professionals and facilities that support their ongoing healthcare needs. Members should verify provider participation and coverage requirements for their specific plan.Personalized Medicare Guidance at Viva Health CafesUnderstanding Medicare doesn't have to be overwhelming. Viva Health offers convenient Viva Health Cafes at locations throughout Alabama, providing a welcoming, comfortable environment where individuals can get answers to their Medicare questions.Whether you're approaching Medicare eligibility, comparing Medicare Advantage plans, or reviewing your current coverage, the Viva Health team can help you better understand available options and plan benefits.Stop by a Viva Health Cafe to enjoy a comfortable setting where you can ask questions, explore Medicare coverage options, and receive helpful information to make more confident healthcare decisions.Alabama Is Our HomeViva Health believes that home is where we feel comfortable, connected, and cared for. For more than 30 years, the organization has remained committed to supporting the health and well-being of the communities it serves.For Alabama seniors and families, that local commitment, combined with access to an established healthcare network, a 4-Star Medicare Advantage rating, and valuable plan benefits, makes Viva Health an important resource when exploring healthcare coverage options.Discover the Viva Health difference! Explore Medicare Advantage plans, compare available benefits, and find out how Viva Health can help you make informed decisions about your healthcare coverage.Contact Viva Health today to learn more about Medicare Advantage plans, provider networks, and available benefits in your area.Visit: www.VivaHealth.comMedicare Advantage plan benefits, premiums, copays, provider networks, and service areas vary by plan and county. Plans are available to eligible individuals who meet Medicare enrollment requirements. Contact Viva Health for current plan information and coverage details. The 2027 Medicare Star Rating is based on CMS ratings for the 2027 plan year.