VITAS Healthcare

Vicki Einhorn Hospice Liaison, VITAS Healthcare With over 15 years of experience in hospice care and 15 years in medical sales, Ive dedicated my career to being a compassionate bridge between patients, families, and the services that can support them during lifes most challenging times. My passion for VITAS hospice work is deeply personal.I became an advocate for VITAS after caring for my daughter, who was diagnosed with a rare disease called Battens. She was on life support for seven years and passed away at the age of 16without ever receiving hospice care. We were never offered it. We had no support, no one to talk to, and no guidance before or after her passing. That experience left a lasting impact on not just me, but our family and this is the reason I do what I do today.No one should have to go through such an experience alone. I am committed to making sure that families know VITAS and it is available, and that they feel seen, supported, and never forgotten. Everyone deserves the care, dignity, and comfort that hospice can offer, especially when it matters most. As the nations leading hospice provider, VITAS has spent over four decades pioneering patient-centered end-of-life care.We collaborate with hospitals, physicians and communities across the country to ensure that patients receive expert, compassionate support wherever they call home. At Vitas, we provide care, ensuring presence, comfort, and continuity during life's most critical moments. Its more than a mission; Its a promise; no family should ever feel forgotten, unsupported, or overwhelmed when dignity, peace, and compassion are most needed. Thats the heart of what Im here to support in this community-to ensure that no one walks this journey alone.  Vicki Einhorn

VITAS Healthcare is an independent provider of end-of-life care in the United States. Operating 58 hospice programs across 15 states and the District of Columbia, VITAS employs more than 12,000 professionals and serves an average daily census of over 22,000 patients, according to the companys website.VITAS provides care primarily in patients homes and also offers services in inpatient hospice units and through partnerships with hospitals, nursing homes, and assisted living communities.One of the unique features of VITAS is the ability to transfer patients from one VITAS program to another when their needs or support system location changes. This flexibility helps ensure continuity of care without disruption. We see this frequently in Collier County, where many residents maintain seasonal or migratory living arrangements and their care needs may shift between locations.We continue to expand in the Florida market and are actively recruiting Registered Nurses (RNs) and Home Health Aides. Interested candidates are encouraged to inquire about opportunities.We are also excited about the continued growth and expansion of our Collier programs, which has led to our scheduled move to a larger, better-suited facility designed to accommodate this growth.There is tremendous momentum at present, highlighted by the strengthening of our leadership team, enhanced new-hire orientation programs with local hospital systems, and expanded hospice training opportunities for medical students and medical residents.We remain committed to the residents of Collier County and beyond.   

Hospice supports people near the end of life with compassionate care by:Developing individualized care plans focused on each patients goals and wishesManaging symptoms and painImproving quality of life in the patients preferred setting of careEncouraging patients and their families to make the most of their time togetherAt VITAS, our care model is inclusive and is designed to meet the unique needs of diverse patients facing a broad array of advanced illnesses, medical conditions, and accompanying symptoms.Once a patient is deemed eligible for hospice by their physician, the transition can start as soon as theyor the person who is designated to make healthcare decisions on their behalfagrees to shift from a curative focus and begin hospice services.Whether youre a patient, family member, or clinician who treats patients with serious illnesses, having correct information about hospice services can help you make the best decisions about whether hospice care is appropriate.Table of Contents:What Services Does Hospice Provide?What Is Usually Not Included in Hospice Care?What Is the Difference Between Hospice and Palliative Care?Who Is Eligible for Hospice Care?Where Can You Receive Hospice Care?How Long Does Hospice Last?How Do You Pay for Hospice?Begin the Hospice Conversation EarlyWhat to Ask Your Hospice ProviderWhat VITAS Will Do for You in Hospice CareWhat Services Does Hospice Provide?Hospice offers compassionate care to improve the quality of life for seriously ill patients who have a prognosis of six months or less if the disease runs its course as expected.Because hospice is not a place, patients can remain in their home, whether that is a private home or senior living community such as senior living, memory care, or a nursing home. Services include:Clinical symptom and pain management, including medications to help with symptoms.Care coordination, including the delivery of home medical equipment and supplies related to the cause of the illness. This includes shower chairs, oxygen tanks, hospital beds, toileting supplies, and more.Training for family members or friends who are the primary caregiver(s).An expert, multi-disciplinary team makes regular, scheduled visits to the patients household. For patients who live in senior living communities and nursing homes, the hospice team works with the facility staff.Therapies, including physical and occupational therapy. VITAS also offers respiratory therapy, music therapy, and spiritual and complimentary therapies in many programs.Spiritual support and bereavement care.Around-the-clock access to a clinical expert who can treat and triage over the phone or via a telehealth visit.When medically necessary as per Medicare guidelines, VITAS offers Intensive Comfort Care(R), a higher level of care when patients experience symptom exacerbation. Care is delivered at the patients bedside in temporary shifts of 8-24 hours until symptoms stabilize.Short-term care in an inpatient hospice unit as needed (for patients) or respite care (for caregivers)A minimum of 13 months of grief and bereavement support for patients loved ones.What Is Usually Not Included in Hospice Care?Below are some items that are not included in the hospice benefit:Medications unrelated to the patients serious illness.Emergency room care not arranged by the patients hospice care provider.Curative treatments intended to heal the patient. If a new curative medication, therapy, or treatment for the patients serious illness becomes available, they can withdraw from hospice care to receive it.Housing or room and board, aside from an inpatient unit hospice stay when medically necessary. The patient and their loved ones remain responsible for their home, assisted living community, or nursing home and related costs such as rent, mortgage, and food.What Is the Difference Between Hospice and Palliative Care?Palliative care can occur at any point in life, for any duration, and it can occur in conjunction with curative care.Hospice is for patients who are not responding to disease-directed treatments and are expected to live six months or less.Both types of care offer pain and symptom relief with clinical and psychosocial services. Hospice is the only one of these options covered by the Medicare Hospice Benefit (Medicare Part A).Who Is Eligible for Hospice Care?A patients physician will determine hospice eligibility based on the patients prognosis. Hospice becomes an option when curative treatments are no longer effective and the patient has a life expectancy of six months or less as certified by their attending physician and a hospice doctoreither the hospices medical director or the directors designee. Increased hospitalizations or emergency department visits, typically more than three per year, may be a sign of hospice eligibility.Diseases that may lead to functional decline and hospice eligibility include:CancerCardiac and circulatory diseasesDementia/AlzheimersEnd-stage liver or kidney diseaseRespiratory diseasesStroke, neurological diseases, ALS (Lou Gehrigs disease)Sepsis and post-sepsis syndromeHospice care remains a patients choice. Patients can choose to stop receiving hospice services or revoke hospice without a physicians consent. They can then resume curative efforts. If they decide to return to hospice, they can do so as long as they meet eligibility guidelines.Where Can You Receive Hospice Care?Hospice is a service provided by a team of experts that comes to the patient in the place they prefer to receive end-of-life care. This means patients can remain surrounded by the faces and things they know and love:In a private homeIn a senior living communityIn a nursing homeWhen medically necessary, shortterm treatment in an inpatient unit is available for some hospice patients.How Long Does Hospice Last?There is no limit to the amount of time a patient can receive hospice care. Although hospice is for patients who have six months or less to live according to a physician, the patients stay can be extended when necessary.Eligible patients benefit most from hospice services if they are referred early in their end-of-life journey. In surveys, family members often say, We wish we had known about hospice sooner.How Do You Pay for Hospice?Most hospice patients do not have any out-of-pocket expenses. Medicare Part A covers up to 100% of the cost of hospice care related to a hospice-eligible patients illness, with no deductible or copayment.Private or employer-provided health coverage can vary. Check with your insurance provider for details about hospice eligibility, coverage, and out-of-pocket expenses. Medicaid provides hospice coverage, but specific services and eligibility criteria vary by state.Begin the Hospice Conversation EarlyHospice care provides the most meaningful improvement to the patients quality of life when it begins sooner in their disease process rather than later.VITAS recommends end-of-life care conversations begin as soon as a serious diagnosis is made. Patients can ensure that they receive the care they wantand when they want itby having early and ongoing discussions about their care goals and preferences with their family, physicians, or facility staff.Physicians can help patients understand their options and identify their preferences during advance care planning sessions and goals-of-care consultations. These Medicare-reimbursed discussions result in advance directives, medically binding documents that indicate how a patient should be treated, under what circumstances they should be resuscitated, who can make medical decisions on their behalf, and more.Everyone over the age of 18 should have an advance directive to maintain control over their care in case they become unable to speak for themselves. Advance directives include living wills, durable/medical powers of attorney, a Five Wishes document, physician/medical orders for life-sustaining treatment, and other important documents.Questions to Ask Your Hospice ProviderWhen considering hospice care for yourself or a loved one, understanding a potential providers capabilities, history, and philosophy will enable you to make a more confident care decision. These questions can clarify whether a provider is a good fit for a patient:How are hospice costs covered? Does the provider accept Medicare, Medicaid, VA benefits, and private insurance?What levels of care are provided? How often will care team members visit the patient at home?What is the admissions process? How quickly can care begin?What happens in the case of an emergency or an episode of aggressive symptoms? Does the provider offer 24/7 support?Can the provider manage complex symptoms at home? Do they offer specialized services for respiratory disease, dementia, cancer, heart disease, sepsis, HIV/AIDS, etc.?Is population-specific care available for veterans, LGBTQ+ patients, religious minorities, etc.? Can the provider accommodate and honor specific religious or cultural traditions?What VITAS Will Do for You in Hospice CareVITAS is guided by a core value: Patients and families come first. Every VITAS service is designed to surround patients, their families, and caregivers with support that elevates quality of life, manages their symptoms and pain, and ensures comfort and dignity during one of lifes most difficultbut meaningfulperiods.Once a patient is ready to consider hospice care, VITAS can typically conduct an eligibility assessment within 24 hours and, if appropriate, begin an immediate transition to our services. We can take on new patients day or night, even on holidays and weekends.This always-available approach defines our entire care model. Clinical support for patients, families, and caregivers is never more than a phone call away.A VITAS interdisciplinary care team is assigned to each patient, working from an individualized care plan built around the patients unique needs, goals, and preferences.Members of the teamincluding a physician, nurse, aide, social worker, chaplain, bereavement counselor, and other specialistswill visit routinely to manage the patients clinical, psychosocial, and spiritual symptoms. Visit frequency depends on the needs of each patient and family.Upon the patients death, spiritual staff and other members of the care team can be present to assist with end-of-life rituals, funeral home arrangements, and the challenges of grieving.For at least 13 months after the patients death, VITAS bereavement specialists continue to help the family navigate their loss with personal check-ins, grief support groups, and other practical measures.

VITAS Healthcare is proud to announce the opening of a new administrative office in Cape Coral, further strengthening its commitment to patients, families, and healthcare partners throughout Southwest Florida.With this expansion, VITAS now operates three administrative offices serving Lee, Hendry, and Glades counties, enhancing coordination, accessibility, and support for its hospice care teams across the region. These offices work in close collaboration with VITAS inpatient hospice services at Lee Memorial Hospital, ensuring seamless continuity of care across all settings.The new Cape Coral location will serve as a hub for interdisciplinary teams, fostering stronger collaboration with local providers as the communitys need for hospice services continues to grow. This expansion reflects VITAS ongoing dedication to caring for patients wherever they call home.As VITAS continues to grow in Southwest Florida, its focus remains the same: delivering exceptional, patient-centered end-of-life care with dignity, comfort, and support for every individual and family served. OFFICECape Coral VITAS Hospice Office1490 NE Pine Island RoadCape Coral, FL 33909239.744.2300 OFFICEClewiston VITAS Hospice Office316 Bond St.Clewiston, FL 33440239.744.2300 OFFICEFort Myers VITAS Hospice Office12751 Westlinks DriveFort Myers, FL 33913239.744.2300 Inpatient CareVITAS Inpatient Hospice Care at Lee Memorial2776 Cleveland Avenue2 WestFort Myers, FL 33901239.744.2300

The Centers for Disease Control and Prevention (CDC) names heart disease as the leading cause of death for men, women, and people of most racial and ethnic groups in the United States. Yet, heart failure is underrepresented in hospice care. Studies suggest only one in 10 patients with advanced heart failure is referred to hospice1.Instead, hospice is often considered for patients with advanced cancerthough both illnesses present similar symptom burden and psychological strain2. With better care for patients with heart failure, they can experience a higher quality of life. Hospice offers improved pain and symptom management and emotional well-being to maximize the end-of-life journey for patients and families.With industry-leading hospice services, trust VITAS to care for your patients with advanced cardiac disease. All VITAS programs throughout the US have earned the American Heart Associations Palliative/Hospice Heart Failure Certificationthe first nationwide hospice organization to receive this achievement.This certification ensures that VITAS clinical practices align with the American Heart Associations science-based, evidence-driven standards for heart failure care at the end of life. With this trusted endorsement, patients with advanced cardiac disease can be confident VITAS will provide best-in-class cardiac care from initial admission through bereavement.Our clinicians trained in cardiac care serve patients wherever the patient calls homean assisted living facility, nursing home, or private home. In some locations, a VITAS inpatient unit is available for symptoms that cannot be managed at home. In each setting, a multidisciplinary team works together to ensure the patient receives clinical, emotional, spiritual, and social support.Throughout their care trajectory, VITAS helps patients and families navigate advanced heart disease with both dignity and comfort.1. Kheirbek, et al. (2015). Discharge hospice referral and lower 30-day all-cause readmission in Medicare beneficiaries hospitalized for heart failure. Circulation: Heart Failure, 8(4), 733-740.2. Bekelman, et al. (2009) Symptom burden, depression, and spiritual well-being: a comparison of heart failure and advanced cancer patients. Journal of General Internal Medicine 24.5: 592-598.