Senior Tech Support

Recently, I tuned in to an NPR program that was discussing the concept of 'aging in place,' inspired by an insightful article in the Sun Times. As the host engaged in a conversation with her two guests, I was intrigued as they explored various aspects of traditional aging in place concepts, from the installation of safety equipment like shower grab bars to employing plug-in LED lights in hallways and on stairways to prevent falls. They emphasized the importance of having a communication plan for emergencies, ensuring that those choosing to age in their homes have a way to reach out to loved ones or first responders if the need arises. The discussion also touched on how to determine the correct timing for seeking additional assistance from in-home care companies, which offer services ranging from personal care and bathing to meal preparation, laundry, grocery shopping, and light housekeeping. My sister owns one of these types of companies, Wisdom Eldercare, which serves clients throughout the greater Chicagoland area, so I have direct experience with the remarkable level of care and services she and her caregivers provide to their clients. Undoubtedly, these types of services play a crucial role in supporting individuals who wish to maintain their independence at home. While the conversation covered these essential considerations, it surprised me that neither the host nor the guests mentioned the significance of embracing and understanding technology to assist in the aging-in-place journey even once. Although I attempted to bring this perspective into the conversation through a call-in, I unfortunately wasn't selected to participate in the conversation. Since I couldnt bring the technology component of aging in place to that conversation, I'd like to share some of my thoughts and insights on leveraging technology for successful aging in place here. In recent years, the term 'Smart device' has become increasingly prevalent, reflecting a lucrative market where companies aim to capitalize on producing 'smart' products. Everywhere you turn, be it on TV, radio, or the internet, you encounter references to Smart Speakers, Smart Assistants, Smart TVs, Smart Watches, Smart Lights, Smart Doorbells, Smartphones, and more. At its core, a 'Smart' device is simply one that can connect to the internet. The importance lies in their capacity to assist, and I want to highlight a few ways in which they can enhance the aging-in-place experience. Smart Speakers are a category of smart devices that I find to be among the easiest to incorporate into your home, offering a wide range of features that prove immensely beneficial for aging in place. Companies like Apple, Amazon, and Google have introduced Smart Speakers such as Apple HomePod, Amazon Echo, and Google Nest devices, each equipped with their own Digital Assistants Siri and Alexa for example. These devices can answer queries, from simple ones like checking the weather to assisting with more complex tasks like controlling lights, locking, or unlocking doors, accessing security cameras, and even instructing a robot vacuum to clean the kitchen. For Smart Assistants, via Smart Speakers, to interact effectively, the other connected devices with which they are communicating and controlling must also be 'Smart.' Incorporating Smart LED lights, door locks, cameras, and even robot vacuums into your home offers a seamless integration of additional Smart Devices. Picture someone ringing your doorbell, and with a simple voice command through a Smart Speaker, you can engage in a conversation with them, see the visitor, and even unlock the doorall made possible through the wonders of Smart Devices. Or imagine a scenario where your dog has knocked over their bowl of kibble and hundreds of tiny pieces of dog food are scattered all over the kitchen floor. With one simple voice command to your Smart Speaker, you can instruct your robot vacuum to clean it up eliminating the need to get out the broom and dustpan. As we consider the various elements contributing to successful aging in place, let's not overlook the tremendous potential of technology. Integrating Smart Devices into your home can empower you, providing a level of convenience, safety, and independence that complements the more traditional measures previously discussed. Embracing technology ensures that you not only adapt to the changing times but also thrive in them, creating a blend of modern innovation alongside the desire for a comfortable and secure home environment. And, as we navigate the ever-evolving landscape of technology, let us not forget the profound impact it can have on our livesushering in a new era where the golden years are not just lived but lived exceptionally well, thanks to the synergy of thoughtful planning, caregiving, and cutting-edge innovation.

In the journey of life, one constant companion often emerges: fear. It's a sensation that can grip us tightly, whispering doubts into our minds and urging us to retreat into the familiar.  I dont recall where I first heard the term, but I like to refer to this as The Velvet Rut.  Its a comfortable and safe space to be sure, but a rut, nonetheless. The question I pose today is, Will we remain in the comfortable velvet rut of technology avoidance and fear, or venture out, even if only taking baby steps, into the digital unknown? We encounter fear, in different degrees, throughout the various stages of our lives.  No age group or season of life is immune from it. Yet, for older adults and seniors, fear can sometimes take on a particular form: the fear of technology. In a world rapidly advancing in digital innovations, this fear can seem insurmountable at best and paralyzing at worst. Where do we even start? But what if we dared to confront it head-on? What if, instead of succumbing to apprehension, instead of running from it, we truly embraced technology as a tool for enriching our lives? Fear, in its various guises, is a natural part of the human experience. It's an evolutionary response designed to keep us safe from perceived threats. However, when left unchecked, fear can morph into something more incapacitating, preventing us from exploring new opportunities and hindering personal growth. The fear of the unknown, including unfamiliar technology, is a common manifestation of this phenomenon. Yet, just as there are different ways we can respond to fear, there are also various approaches to addressing our apprehensions about technology. Some may choose to avoid it altogether, clinging to the comfort of traditional methods and routines. My grandmother never was able to abandon her rotary phone. Others may cautiously tiptoe into the digital realm, testing the waters with trepidation. I applaud you.  Keep going! However, there exists a third pathone of courage and curiositythat beckons us to confront our fears directly. Technology, while admittedly a source of potential intimidation, has the power to enhance and enrich our lives in countless ways. From staying connected with loved ones through video calls to accessing a wealth of information at our fingertips the possibilities are endless. Embracing technology doesn't mean abandoning the past either; rather, it allows us to bridge the gap between generations and adapt to the ever-changing landscape of the modern world. The key lies in acknowledging that growth and change are inevitable parts of life. Just as we once navigated unfamiliar terrain in our youth, so too can we navigate the digital landscape with resilience and determination. It's about recognizing that the discomfort we feel in the face of new technology is simply a temporary obstacleone that can be overcome with patience and perseverance. Moreover, by embracing technology, we open ourselves up to a world of opportunities for personal enrichment and fulfillment. Whether it's discovering new hobbies through online communities or accessing virtual resources for lifelong learning, technology has the potential to ignite our passions and expand our horizons. Rather than fearing the unknown, we can choose to view it as an invitation to explore and grow. Of course, stepping into the unknown requires couragea willingness to confront our fears and venture beyond our comfort zones. Yet, it's precisely through such acts of bravery that we discover our own strength and resilience. Each time we overcome a fear, whether it's mastering a new smartphone or creating a profile for a previously unexplored social media platform, we reaffirm our ability to adapt and thrive in an ever-changing world. In the process of embracing technology, it's essential to remember that we don't have to go it alone. There are trusted peoplebe they family members, friends, neighbors, or local companies specifically dedicated to helping older adults with technology support, training, and educationwho are willing to lend a helping hand. By reaching out to these resources, we can gain the confidence and knowledge we need to navigate the digital landscape with ease. Furthermore, it's important to approach technology with a spirit of exploration and curiosity. Instead of fearing our devices, let's push buttons, play around with settings, and make mistakes. It's through these trial-and-error experiences that we truly familiarize ourselves with our devices and gain a deeper understanding of how they work. And remember, there's no shame in seeking guidance or asking questions along the way. There are no stupid technology questions; at least not with me anyway. Each step we take brings us closer to understanding the technology that has so much potential to enriches our lives. In the end, embracing technology is not just about keeping up with the times; it's about embracing the fullness of life itself. It's about seizing the opportunities that lie beyond our fears and embracing the endless possibilities that technology affords us. By cultivating a spirit of curiosity, courage, and community, we can harness the power of technology to enrich our lives and enhance our well-being. So, to all the older adults and seniors who may feel daunted by the rapid pace of technological advancement, I urge you to take heart. Remember that fear is just a temporary obstacleone that can be overcome with courage, a willingness to explore and the right support. Embrace technology, and let it empower you to live a life filled with joy, connection, and fulfillment. And above all, never forget that the greatest growth often occurs when we have the strength to step boldly into the unknown.

You may have heard the term cutting the cord recently or have a friend or relative who was eager to tell you about the money they save each month by using video streaming services instead of traditional cable TV. If you havent yet heard this phrase dont worry, its just a clever expression to describe the process of canceling cable TV in favor of using video streaming services. In the ever-evolving world of entertainment, many find themselves at a crossroads when it comes to the world of cable television. Perhaps youre wondering if it's time to bid farewell to cable TV and say hello to the world of video streaming services. It's a decision that can bring about a breath of fresh air to your TV experience while saving money along the way. Cable TV bills do have a knack for creeping up over time which is done by design. Cutting the cord is usually a budget-friendly move and is about striking the right balance between your favorite channels and cost. An additional advantage of cutting the cord is saying goodbye to those pesky cable box rental fees as well. Consider this: with cable TV, you're likely paying for channels you never watch. It's like ordering a buffet and only eating a few select dishes. Streaming services offer a variety of subscription options, letting you choose the channels and content that matter most to you, but before making the leap, it's crucial to understand your viewing preferences. What do you like to watch? Is local network TV enough for you, or do you have to have traditional cable stations like CNN, MSNBC, TLC or HGTV? Is catching the big game a must, or could you care less about sports?  The beauty of cutting the cord lies in its flexibility it allows you to tailor your entertainment choices to fit your unique preferences, but you need to be very specific about what you must have and cant live without. All streaming services are not created equal.  This is where it can begin to feel overwhelming and challenging due to all the available options.  To help make the decision a bit easier, consider these factors before making the switch. If there are specific cable channels you can't live without, live TV streaming services like Hulu + Live TV and YouTube TV offer a comparable channel lineup to traditional cable TV, but without the extra broadcast and network fees that cable companies charge. These streaming services provide access to live channels, including news, familiar cable TV networks, sports, and local programming, giving you the flexibility of streaming with the convenience of live television. This is the easiest and most comprehensive alternative to canceling cable TV.   On the other hand, if live TV or traditional cable TV stations arent a priority, you might find that a combination of streaming services like Netflix, Amazon Prime Video, HBO Max, Disney+, or other video streaming services will meet your entertainment needs. While these services dont offer live TV or local channels they do offer huge libraries of video content. Depending on how many services you subscribe to this is usually a less expensive option than using a single video streaming service like Hulu + Live TV or YouTube TV. An even simpler option, as well as the most cost-effective, is to purchase an amplified, digital antenna that connects to an electrical outlet as well as your TV.  These antennas allow you to access over the air, high-definition channels with crystal-clear picture quality, providing a budget-friendly option for staying connected to local news and network shows. While this is the most cost-effective option, it is also the most restrictive from a channel lineup perspective and the least reliable of the options Ive mentioned.  Antenna placement within your home, distance from the broadcasting antenna as well as any objects between your antenna and the broadcasting antenna are all variables that affect signal reliability. But if you dont watch much TV or dont generally care about what you watch, this may be the perfect option for you. Even if you do decide to cancel your cable TV subscription dont cancel your internet service. You still need to have internet service to use video streaming services, but it is very likely that you are paying a monthly rental fee to your cable provider for a modem or modem/router combo unit.  Check your bill if youre not sure.  A modem is a device that helps bring the internet into your home and a router is a device that distributes the internet wirelessly within your home. They can be separate devices or combined into one device. Instead of renting these devices from your internet provider, an additional cost-saving consideration is purchasing your own modem and router. While there is an up-front cost to purchase these devices, over the long run it is more economical to own this hardware rather than rent it. Making the switch may seem daunting at first, but fear not. Streaming services are designed to be user-friendly, even for those who arent digital natives. If you can navigate a TV remote, you can easily master the world of streaming. Most streaming platforms have intuitive interfaces that make finding and watching your favorite shows a breeze. Cutting the cord and embracing video streaming is more than just a change in how you watch TV; it's a shift towards a more personalized and cost-effective entertainment experience. It's about having the freedom to choose what you watch, when you watch it, and how much you're willing to spend. So, why not take the plunge and join the streaming revolution? Your favorite shows, movies, and a world of entertainment await all at the touch of a button. So, don't be afraid to explore this new frontier in television, where the possibilities are endless, and the savings are real.

In a world increasingly defined by digital interaction, the image of older adults eagerly embracing technology might seem like a recent development. Yet, as we delve deeper into this digital age, it becomes increasingly apparent that seniors are not only adapting to technology but are finding profound ways to leverage it for their social and emotional well-being. Email, text messaging, video conferencing, social mediathese are not just tools of the younger generation. They are lifelines that connect older adults to the people and communities they cherish. While the idea of navigating these digital channels may seem daunting to some seniors, the rewards of staying connected through technology far outweigh the initial fears. One of the most accessible and widely used forms of digital communication for seniors is email. With its simplicity and ubiquity, email has become a staple for staying in touch with loved ones near and far. According to a study by the Pew Research Center, 86% of seniors aged 65 and older use email regularly, with many citing it as their preferred method of communication for keeping in touch with family and friends. These statistics are not just impressive; they are a testament to the adaptability and eagerness of seniors to embrace the digital age. And with projections indicating that the number of older adults using email is set to increase by 15% over the next decade, the trend towards digital communication among seniors shows no signs of slowing down. Text messaging, with its brevity and immediacy, has also emerged as a favored mode of communication among seniors. While some may initially balk at the idea of typing on a small screen, the convenience and intimacy of text messaging quickly win them over. According to the same Pew study, 67% of seniors now use text messaging on a regular basis, with usage steadily increasing over the past decade. These figures are not just remarkable; they represent a seismic shift in how seniors are embracing technology to stay connected with their loved ones. And with projections indicating that text messaging among older adults is expected to grow by 20% over the next 10 years, it's clear that seniors are not just catching up with technologythey're leading the way. Video conferencing takes digital communication to a whole new level, offering seniors the opportunity to see and hear their loved ones in real-time. Whether it's a weekly family gathering or a virtual birthday celebration, video calls bring people together in ways that were once unimaginable. A report by AARP found that 42% of adults aged 50 and older use video calling platforms like Zoom or FaceTime to stay connected with family and friends, with usage spiking during the COVID-19 pandemic. These statistics are not just impressive; they are a testament to the transformative power of technology in bridging the gap between generations. And with projections indicating that the number of older adults using video conferencing is set to double over the next 20 years, it's clear that virtual communication is here to stay. And then there's social media, the virtual town square where people of all ages come together to share stories, memories, and moments. While some seniors may initially approach social media with skepticism, many quickly discover its potential to reconnect with old friends, discover new interests, and stay informed about the lives of their loved ones. According to the Pew Research Center, 73% of adults aged 65 and older use social media regularly, with Facebook being the most popular platform among this demographic. These figures are not just notable; they represent a paradigm shift in how seniors are engaging with technology to stay connected with the world around them. And with projections indicating that social media usage among older adults is expected to increase by 25% over the next decade, it's clear that seniors are embracing digital communication with open arms. Of course, it's natural for seniors to have concerns about using technology, especially when it comes to online safety and privacy. Just as in the physical world, there are risks and precautions to consider in the digital realm. Seniors must be vigilant about protecting their personal information, avoiding scams, and navigating the ever-changing landscape of online security. But with proper guidance and support, these concerns can be addressed, allowing seniors to reap the benefits of technology without undue worry. Educational resources, community programs, tech-savvy family members, and companies that specifically help older adults and seniors understand and use technology can all play a role in empowering seniors to navigate the digital world with confidence and competence. Ultimately, the benefits of staying connected through technology far outweigh the risks. For seniors, the ability to maintain meaningful relationships, stay informed, and engage with the world around them is worth the effort of learning new skills and adapting to new technologies. Whether it's sending an email, sharing a text message, or joining a video call, every digital interaction is an opportunity to strengthen bonds, foster connection, and enrich the lives of seniors and their loved ones. In an age where technology often dominates the conversation, it's heartening to see older adults not only embracing digital communication but thriving in it. With each virtual hug and digital dialogue, seniors are rewriting the narrative of aging, proving that connection knows no age limits and that the bonds of love and friendship are as strong as ever in the digital age. And with the continued growth and adoption of technology among older adults, the future of senior connectivity has never looked brighter.

As the warmth of summer envelopes us and nature bursts into full bloom, we are reminded of the beauty and inevitability of change. Just as the seasons transition from the chill of spring to the heat of summer, so too does technology seem to experience constant changes. For many older adults, these changes can seem daunting. However, by embracing these shifts, much like we do with the changing seasons, we can not only adapt but also thrive in this technologically driven era. Nature offers us countless examples of rapid change. Consider the transformation of a caterpillar into a butterfly, a process that is both remarkable and essential for the butterfly's survival, the sudden bloom of flowers in spring leading to the lush greenery of summer, or the emergence of the recent cicada broods.  Did you know that once a cicada nymph emerges from the ground it begins to molt within 15-30 minutes and within only an hour the newly emerged nymph has transformed into a fully formed adult. Talk about rapid change! These natural processes illustrate that change, while sometimes challenging, sudden, and rapid, is necessary for growth and adaptation. In much the same way, technology undergoes constant evolution and rapid change, presenting new opportunities and challenges for users of all ages. From the introduction of personal computers to the widespread adoption of smartphones and tablets, the digital landscape has transformed dramatically and rapidly in a relatively short period. The world of technology is truly evolving at an unprecedented pace. While these advancements may initially appear overwhelming, they also offer tremendous potential for learning, growth, and connection. According to a report by the Pew Research Center, the percentage of adults aged 65 and older who own a smartphone has increased from 18% in 2013 to 61% in 2021. This statistic highlights a significant shift in the adoption of new technologies among older generations. Yet, for many, the rapid pace of technological advancement can feel overwhelming. Despite the initial discomfort, there are numerous benefits to embracing these changes. For instance, smartphones and tablets offer a plethora of applications designed to simplify daily tasks, enhance communication with loved ones, and provide access to a wealth of information and entertainment. Learning to use these devices can significantly improve ones quality of life, offering greater independence and connectivity. The key to adapting to technological changes is to start small and build a foundational knowledge. Just as you wouldnt attempt to run a marathon without first learning to walk, its important to take incremental steps when familiarizing yourself with new technology. Begin with the Basics: One of the first steps in adapting to technological change is recognizing the value of building a foundation of knowledge. Much like the roots of a tree provide stability and nourishment, a basic understanding of technology can serve as a solid footing for further learning and exploration. Start with the fundamentals, such as familiarizing yourself with your existing devices and their functions. Learn how to turn them on and off, charge them and navigate their home screens. Learn how to navigate the internet, send emails, and use basic applications. As you become more comfortable, you can gradually expand your skills and explore new possibilities. Seek Out Resources: Many local libraries and community centers offer classes specifically designed to teach older adults how to use technology. Additionally, there are numerous online tutorials and user-friendly guides available as well as local companies that specialize in supporting older adults with their use of technology. Much like natures adaptive strategies, embracing a positive mindset towards technological change is crucial. Accept that learning something new takes time and patience. Celebrate small victories along the way, and dont be afraid to ask for help. According to a study published in the Journal of Medical Internet Research, older adults who received support and training were more likely to adopt and continue using new technologies. The benefits of embracing technology are manifold. Telemedicine, for example, has revolutionized healthcare, making it easier for older adults to consult with doctors from the comfort of their homes. According to the American Telemedicine Association, telehealth visits increased by 154% during the first quarter of 2020 compared to the same period in 2019, largely driven by the COVID-19 pandemic. This shift not only reduces the need for travel but also provides timely medical advice and monitoring. Similarly, smart home devices can enhance safety and convenience. Voice-activated assistants like Amazons Alexa or Google Home can set reminders for medications, control home lighting, and even call for help in emergencies. Learning to use these devices can greatly enhance ones sense of security and independence. Despite the clear advantages, there is still a significant digital divide among older adults. The same Pew Research Center report indicates that 34% of adults aged 65 and older do not use the internet. Bridging this gap is essential for ensuring that all seniors can benefit from technological advancements. Community initiatives play a vital role in this endeavor. Programs that offer free or subsidized devices, coupled with training and support, can make a significant difference. Additionally, family members can help by encouraging and assisting their older relatives in learning and using new technologies. Just as we prepare for and adapt to the changing seasons, we must also embrace the rapid changes in technology. By starting small, maintaining a positive mindset, and seeking out resources and support, older adults can build a solid foundation upon which to thrive in this digital age. Nature teaches us that change is not only inevitable but also essential for growth. Similarly, by embracing technological change, we open ourselves up to a world of possibilities that can enhance our lives in meaningful ways. As the days grow longer and summer unfolds its warmth and vibrancy, let us welcome the changing tides of technology with the same spirit of adaptation and renewal. The possibilities are endless, and the adventure awaits!