For more information about the author, click to view their website: Assisting Hands Home Care
Naples, Florida – February 10, 2025—Assisting Hands Naples has proudly
earned the four most prestigious 2025 Best of Home Care Awards. The Top
100 Leader award is bestowed to the top 100 agencies in North America. For
three of the awards, this is the 10th year in a row the company has received,
a testament to its unwavering commitment to excellence in client care and
employee satisfaction. These esteemed awards, presented by Activated Insights,
reflect the highest standards of the home care industry and are grounded in
thorough feedback from clients and caregivers.
The awards
include:
Best of
Home Care – Top 100 Leader in Experience (in North America)
Best of
Home Care – Leader in Experience (10th year in a row the company has been awarded)
Best of
Home Care – Provider of Choice (10th year in a row the company has been awarded)
Best of
Home Care – Employer of Choice (10th year in a row the company has been awarded)
These
prestigious accolades highlight Assisting Hands Naples’ unwavering commitment
to providing outstanding home care services and creating a rewarding
environment for its caregivers by providing extensive training and supervision
to support caregiver growth.
AWARD HIGHLIGHTS
Top 100
Leader in Experience
The highest honor bestowed by the Best of Home Care Awards, this prestigious recognition identifies the company as the most elite in
the home care sector. As
one of North America's top 100 home care companies and the only one in
Southwest Florida, Assisting Hands Naples earned one of the highest OSAT scores
in the industry.
Leader in
Experience
The highest
recognition offered by Best of Home Care, the Leader in Experience award is
reserved for agencies with exceptional satisfaction scores from clients and
caregivers. Assisting Hands Naples achieved an Overall Satisfaction score of
8.9+ and met all necessary qualifications, including earning both the Provider
and Employer of Choice awards.
Employer
of Choice
This award
recognizes excellence in caregiver satisfaction, showcasing Assisting Hands Naples
as a company committed to the happiness and well-being of its employees. The company
achieved an OSAT score of 8.75+ and completed a minimum of 12 employee
satisfaction surveys over the past year.
Provider
of Choice
The Provider
of Choice award highlights exceptional client satisfaction. To qualify,
Assisting Hands maintained an OSAT score of 8.75+, completed regular client
surveys, and consistently exceeded client expectations throughout the year.
Commitment
to Excellence
Activated
Insights, the organization behind the Best of Home Care Awards, is dedicated to
improving seniors' quality of life and supporting the care providers' mission
to deliver top-tier service. These awards reflect Assisting Hands Home Health
Naples’ relentless focus on excellence in care and workplace culture.
“This
incredible recognition is a testament to the hard work, compassion, and
dedication of our entire team,” said Eric Brown, President and local owner of
Assisting Hands Naples. “We are deeply honored to receive these awards, and we
remain committed to providing the highest quality of care to our clients while
supporting the well-being and professional growth of our caregivers.”
About
Assisting Hands Naples
Assisting Hands Naples, the exclusive provider of the AssuredCare program, delivers
compassionate and professional in-home care services by company-trained and
supervised caregivers, enabling clients to live comfortably and safely in their
homes. Clients benefit from regular personal visits from the nurse supervisor
to ensure expectations are met and the care plan meets the client's health and
wellness needs. From personal care to specialized services, the company is
dedicated to enhancing clients' lives while providing their families peace of
mind.
Website: www.assistinghandsnaples.com
About the
Best of Home Care Awards
The Best of Home Care Awards, presented by Activated Insights,
are among the most respected accolades in the home care industry. These awards
are based on satisfaction surveys conducted with verified clients and
caregivers, ensuring credibility and transparency. awards.activatedinsights.com
Program OverviewBaker Senior Center Naples offers Geriatric Mental Health Counseling to address the emotional and psychological challenges commonly experienced by older adults and their families. The program provides licensed, professional outpatient therapy in a supportive setting, including individual, couples, family, and group sessions tailored specifically for seniors.Who It's ForThis program supports seniors and caregivers dealing with: Anxiety and stress Depression Grief and loss Major life transitions (such as retirement or chronic illness) Cognitive changes Low self-esteem Anger, trauma, or unresolved emotional pain Loneliness and isolation Caregiver burnout What It Offers Outpatient Counseling: Confidential therapy for individuals or families needing support. Licensed Clinicians: Therapists are credentialed professionals with extensive geriatric experience. Holistic Mental Health Support: Services are goal-directed and client-centered, often incorporating creative therapies like music and group discussion. Support for Cognitive Conditions: Programming also benefits those experiencing memory loss, combining emotional guidance with social engagement. This program is vital for older adults who may be underserved by traditional mental health services or hesitant to seek help elsewhere.Funding & AccessibilityBaker Senior Center Naples is committed to removing financial barriers to mental health care. The program is: Partially grant-funded, ensuring low or no-cost therapy for qualifying individuals. Insurance-friendly, with many services covered under Medicare or private plans. Supported by donors and foundations, allowing expansion to meet the increasing mental health needs of older adults in Collier and southern Lee counties. Real-Life ImpactThe center has served dozens of seniors facing grief, depression, and isolation. One participant shared how therapy helped her cope with the loss of her spouse, regain emotional balance, and reconnect with life. These stories demonstrate the programs power to transform sadness into strength and disconnection into resilience.Leadership & Clinical Oversight The program is led by Pamela Osborne, LCSW, Chief Clinical Officer, who brings over three decades of experience in geriatric counseling and mental health services. She ensures clinical quality, therapist credentialing, and integration with the centers other programs, such as case management, caregiver support, and memory care services. Why It MattersChallengeSolutionSeniors facing grief or depressionPrivate, professional therapy sessionsCaregivers experiencing burnoutCouples or family counseling for stress reliefEmotional struggles from chronic illnessSupport groups and resilience coachingIsolation and loss of purposeGroup therapy and community-based activitiesLife transitions and role changesShort-term therapeutic support with clear goalsThis program not only supports emotional healing but also promotes dignity, independence, and improved quality of life. How to Access Services Eligibility: Adults aged 60 and older; family caregivers may also participate. Referrals: Seniors can self-refer or be referred by healthcare providers, family members, or case managers. Scheduling Appointments: Call the center directly to discuss availability, insurance coverage, or financial assistance options. Final ThoughtsGeriatric Mental Health Counseling at Baker Senior Center Naples is more than a clinical serviceit is a compassionate bridge to emotional wellbeing for older adults. Through professional counseling, strong leadership, and inclusive access, the center empowers seniors to overcome emotional hardships, reduce isolation, and build healthier, more connected lives. If you or a loved one are facing emotional challenges, Baker Senior Center Naples is ready to helpconfidentially, compassionately, and professionally.
Overview & Why It MattersLoneliness, isolation, and complex health needs are pressing challenges for older adults. In Naples alone: Approximately 1 in 3 seniors wakes up feeling isolated each morning. Loneliness among older adults is associated with a 45% increased risk of mortality. Over 22,000 seniors in Naples live with dementia, and Alzheimers is diagnosed every 66 seconds nationwide. Reddit+12Baker Senior Center Naples+12BenefitsCheckUp+12 To address these challenges, Baker Senior Center Naples offers a robust Geriatric Case Management program designed to help seniors thrive at home, safely and with dignity. What the Program ProvidesProfessional Case Manager Services Conducts comprehensive in-home assessments, including daily living needs, home safety, and fall risk. Develops tailored care plans that may include community referrals, caregiver support, and benefits assistance. Maintains ongoing monitoring and plan adjustments to ensure evolving needs are met. Coordinates Medicare/Medicaid navigation, ensuring access to essential health coverage. Baker Senior Center Naples Volunteer Support Network Offers welfare checks, friendly phone calls, transportation assistance, and social engagement visits. Hosts programs like Music & Memory, delivering meaningful interaction for those with cognitive impairment. Baker Senior Center Naples+1csw.fsu.edu+1 Transportation & AccessibilitySeniors can access non-emergency medical transporttaxis or public transitwith door-to-door service that accommodates essentials like packages and service animals. Flexible scheduling (from same-day to weekly booking) is available, with insurance, voucher, or membership-based payment options. BenefitsCheckUp Impact & Reach Serves over 140 frail seniors, helping them maintain independence and manage chronic health conditions. Baker Senior Center Naples+5Baker Senior Center Naples+5BenefitsCheckUp+5 Funded in part by a $242,500 grant from the Collier Community Foundation, enabling staff expansion to assist around 50 additional low- to moderate-income seniors and handle up to 1,500 case calls yearly. swfloridabusinesstoday.com+4swfloridabusinesstoday.com+4swfloridabusinesstoday.com+4 Extensions & Oversight Part of Baker Senior Centers comprehensive services including clinical mental health care and dementia respite programming overseen by a licensed clinical officer. Reddit+12swfloridabusinesstoday.com+12Baker Senior Center Naples+12 Megan Edwards, CCM, appointed in November 2024 as Director of Geriatric Case Management, enhances reach into under-served populations, supporting independence and reducing homelessness risk. Baker Senior Center Naples+2swfloridabusinesstoday.com+2Baker Senior Center Naples+2 Benefits for Seniors & FamiliesBenefitDescriptionSafety & IndependenceProfessional in-home assessments and care coordination support aging in place.Holistic SupportCombines practical help (transportaging, tech assistance) with emotional and cognitive engagement.Advocacy & AccessGuides seniors through complex systems like Medicare/Medicaid and community services.Isolation ReductionRegular interaction via volunteer visits promotes resilience and social wellbeing. How to Access the Program Eligibility: Adults 60+ in Collier and southern Lee counties; frail or isolated seniors are prioritized. Enrollment: Contact the Center at (239) 3254444 or email for an intake appointment to initiate assessment and care plan development. BenefitsCheckUp+2Baker Senior Center Naples+2Baker Senior Center Naples+2Intellispect+7Baker Senior Center Naples+7Baker Senior Center Naples+7 Summary Baker Senior Center Naples Geriatric Case Management program empowers older adults to remain healthy, connected, and safe in their own homes. Through in-home professional assessments, tailored care plans, volunteer support, and transportation services, this initiative addresses critical needs such as social isolation, health navigation, and quality-of-life concerns. Backed by clinical oversight, community grants, and a strong volunteer force, the program plays a vital role in the centers mission to enrich the lives of seniors in Southwest Florida.
Assisting Hands Home Care Naples provides award-winning home care services, ensuring the wellbeing of elderly family members while managing daily responsibilities. Our experienced team of caregivers undergoes rigorous training, embodying love, dignity, compassion, and respect in every interaction. We offer personalized care plans addressing mobility issues and isolation, reflecting our commitment to exceptional home care.Certified and accredited, Assisting Hands Home Care Naples emphasizes transparency, integrity, and a client-centric focus. Our services enhance quality of life for seniors, supported by testimonials showcasing tangible benefits. Trust us to provide the support and care your loved ones deserve, ensuring their safety, comfort, and overall wellbeing.Owner Eric Brown's personal journey led him to acquire Assisting Hands Home Care Naples, aiming to make life easier for families and their loved ones during challenging times. Our Care Management team collaborates closely with families, crafting personalized plans and ensuring a seamless transition for clients.Our caregivers are carefully selected to meet your familys unique needs, providing compassionate and tailored solutions. Contact us today to discuss your specific requirements and let us guide you through this journey with care and expertise.
Assisting Hands Home Care Naples provides award-winning home care services, ensuring the wellbeing of elderly family members while managing daily responsibilities. Our experienced team of caregivers undergoes rigorous training, embodying love, dignity, compassion, and respect in every interaction. We offer personalized care plans addressing mobility issues and isolation, reflecting our commitment to exceptional home care.Certified and accredited, Assisting Hands Home Care Naples emphasizes transparency, integrity, and a client-centric focus. Our services enhance quality of life for seniors, supported by testimonials showcasing tangible benefits. Trust us to provide the support and care your loved ones deserve, ensuring their safety, comfort, and overall wellbeing.Owner Eric Brown's personal journey led him to acquire Assisting Hands Home Care Naples, aiming to make life easier for families and their loved ones during challenging times. Our Care Management team collaborates closely with families, crafting personalized plans and ensuring a seamless transition for clients.Our caregivers are carefully selected to meet your familys unique needs, providing compassionate and tailored solutions. Contact us today to discuss your specific requirements and let us guide you through this journey with care and expertise.