Captioned Telephone Relay Service 101 from Pennsylvania Relay

Author

Pennsylvania Relay

Posted on

Nov 29, 2022

Book/Edition

Pennsylvania - Greater Pittsburgh Area

Do you avoid using the telephone because you have difficulty hearing? Are you constantly asking people to repeat themselves during phone calls? While it can be frustrating to use a standard phone when you have hearing loss, there are accessible services that can make telecommunication possible—and easy!

With the assistance of Pennsylvania Captioned Telephone Relay Service (CTRS), a free public service offered through the Pennsylvania Public Utility Commission and powered through Hamilton Relay®, individuals who are hard of hearing can communicate with other callers without missing or misunderstanding what’s spoken to them.


How CTRS Works in Your Favor

Using CTRS, people who are hard of hearing can speak directly to another caller and listen to their responses while reading captions of what’s said to them during the call. The free captioning service is available in English and Spanish and produces captions that appear on the easy-to-read, built-in screen of the CapTel® device, just moments after the other caller has spoken.

Captions are provided by a specially trained Captioned Telephone operator, who uses voice recognition technology to translate what is spoken by the other caller and transforms it into a typed, transcript-like conversation. Those who qualify can apply for a CapTel® phone through the Telecommunications Device Distribution Program (TDDP), which provides assistive devices to individuals who are deaf, hard of hearing, deaf-blind, or have difficulty speaking. CapTel® phones can also be purchased directly for $75 through WCI.


Introducing Hamilton Mobile™ CapTel® for iOS

Would you rather communicate with your smartphone instead of a CapTel® device? No problem! Hamilton Relay recently released its Hamilton Mobile™ CapTel® for iOS—allowing you to use the trusted captioning service on your iPhone.

The handy app provides accurate captions and conversation transcripts for incoming and outgoing calls, has a built-in voicemail with captions, allows you to personalize how your captions appear, and so much more! The Hamilton Mobile™ CapTel® app is available now for download in the Apple App Store. Visit HamiltonCapTel.com to learn more about this exciting communication solution!


Could You Benefit from CTRS?

Contact our customer service team at parelay@hamiltonrelay.com or visit parelay.net to learn more!

Hamilton Relay is a registered trademark of Nedelco, Inc. dba Hamilton Telecommunications. CapTel is a registered trademark of Ultratec, Inc.

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Pennsylvania Relay

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      • 3968f797b22a9c6b17ff202289cdb425.php#66seniorsbb_db_dev1.91msselect `books`.*, `bookeditionmapping`.`recordId` as `pivot_recordId`, `bookeditionmapping`.`bookId` as `pivot_bookId` from `books` inner join `bookeditionmapping` on `books`.`id` = `bookeditionmapping`.`bookId` where `bookeditionmapping`.`recordId` = 8061 and `bookeditionmapping`.`type` = 'article'
        Bindings
        • 0: 8061
        • 1: article
        Backtrace
        • var/www/html/sbb/shared/storage/framework/views/3968f797b22a9c6b17ff202289cdb425.php:66
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php:22
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:75
      • 3968f797b22a9c6b17ff202289cdb425.php#70seniorsbb_db_dev2.7msselect `books`.*, `bookeditionmapping`.`recordId` as `pivot_recordId`, `bookeditionmapping`.`bookId` as `pivot_bookId` from `books` inner join `bookeditionmapping` on `books`.`id` = `bookeditionmapping`.`bookId` where `bookeditionmapping`.`recordId` = 8061 and `bookeditionmapping`.`type` = 'article'
        Bindings
        • 0: 8061
        • 1: article
        Backtrace
        • var/www/html/sbb/shared/storage/framework/views/3968f797b22a9c6b17ff202289cdb425.php:70
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php:22
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:75
      • 3968f797b22a9c6b17ff202289cdb425.php#85seniorsbb_db_dev2.32msselect * from `listingcontacts` where `listingcontacts`.`listingId` = 8061 and `listingcontacts`.`listingId` is not null and `type` = 'article' and `primary` = 1 limit 1
        Bindings
        • 0: 8061
        • 1: article
        • 2: 1
        Backtrace
        • var/www/html/sbb/shared/storage/framework/views/3968f797b22a9c6b17ff202289cdb425.php:85
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php:22
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:75
      • 3968f797b22a9c6b17ff202289cdb425.php#85seniorsbb_db_dev1.41msselect * from `contacts` where `contacts`.`id` = 23119 and `contacts`.`id` is not null limit 1
        Bindings
        • 0: 23119
        Backtrace
        • var/www/html/sbb/shared/storage/framework/views/3968f797b22a9c6b17ff202289cdb425.php:85
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php:22
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:75
      • 3968f797b22a9c6b17ff202289cdb425.php#141seniorsbb_db_dev1.38msselect * from `listingattachment` where `listingattachment`.`listingId` = 8061 and `listingattachment`.`listingId` is not null and `type` = 'article' limit 1
        Bindings
        • 0: 8061
        • 1: article
        Backtrace
        • var/www/html/sbb/shared/storage/framework/views/3968f797b22a9c6b17ff202289cdb425.php:141
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php:22
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:75
      • 3968f797b22a9c6b17ff202289cdb425.php#146seniorsbb_db_dev2.14msselect * from `listingattachment` where `listingattachment`.`listingId` = 8061 and `listingattachment`.`listingId` is not null and `type` = 'article' limit 1
        Bindings
        • 0: 8061
        • 1: article
        Backtrace
        • var/www/html/sbb/shared/storage/framework/views/3968f797b22a9c6b17ff202289cdb425.php:146
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php:22
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:75
      • 3968f797b22a9c6b17ff202289cdb425.php#151seniorsbb_db_dev1.94msselect * from `listingattachment` where `listingattachment`.`listingId` = 8061 and `listingattachment`.`listingId` is not null and `type` = 'article' limit 1
        Bindings
        • 0: 8061
        • 1: article
        Backtrace
        • var/www/html/sbb/shared/storage/framework/views/3968f797b22a9c6b17ff202289cdb425.php:151
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php:22
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:75
      • 3968f797b22a9c6b17ff202289cdb425.php#152seniorsbb_db_dev3.4msselect * from `listingattachment` where `listingattachment`.`listingId` = 8061 and `listingattachment`.`listingId` is not null and `type` = 'article' limit 1
        Bindings
        • 0: 8061
        • 1: article
        Backtrace
        • var/www/html/sbb/shared/storage/framework/views/3968f797b22a9c6b17ff202289cdb425.php:152
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php:22
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:75
      • 3968f797b22a9c6b17ff202289cdb425.php#237seniorsbb_db_dev1.76msselect * from `listingattachment` where `listingattachment`.`listingId` = 114676 and `listingattachment`.`listingId` is not null and `type` = 'listing' and `primary` = 1 limit 1
        Bindings
        • 0: 114676
        • 1: listing
        • 2: 1
        Backtrace
        • var/www/html/sbb/shared/storage/framework/views/3968f797b22a9c6b17ff202289cdb425.php:237
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php:22
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:75
      • 3968f797b22a9c6b17ff202289cdb425.php#253seniorsbb_db_dev1.37msselect * from `categorymapping` where `categorymapping`.`slug` = '90' and `categorymapping`.`slug` is not null limit 1
        Bindings
        • 0: 90
        Backtrace
        • var/www/html/sbb/shared/storage/framework/views/3968f797b22a9c6b17ff202289cdb425.php:253
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php:22
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:75
      • 3968f797b22a9c6b17ff202289cdb425.php#256seniorsbb_db_dev1.48msselect * from `category` where `category`.`id` = '90' and `category`.`id` is not null limit 1
        Bindings
        • 0: 90
        Backtrace
        • var/www/html/sbb/shared/storage/framework/views/3968f797b22a9c6b17ff202289cdb425.php:256
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php:22
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:75
      • 3968f797b22a9c6b17ff202289cdb425.php#299seniorsbb_db_dev1.76msselect * from `listingattachment` where `listingattachment`.`listingId` = 15271 and `listingattachment`.`listingId` is not null and `type` = 'article' and `primary` = 1 limit 1
        Bindings
        • 0: 15271
        • 1: article
        • 2: 1
        Backtrace
        • var/www/html/sbb/shared/storage/framework/views/3968f797b22a9c6b17ff202289cdb425.php:299
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php:22
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:75
      • 3968f797b22a9c6b17ff202289cdb425.php#299seniorsbb_db_dev1.85msselect * from `listingattachment` where `listingattachment`.`listingId` = 15269 and `listingattachment`.`listingId` is not null and `type` = 'article' and `primary` = 1 limit 1
        Bindings
        • 0: 15269
        • 1: article
        • 2: 1
        Backtrace
        • var/www/html/sbb/shared/storage/framework/views/3968f797b22a9c6b17ff202289cdb425.php:299
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php:22
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:75
      • 3968f797b22a9c6b17ff202289cdb425.php#299seniorsbb_db_dev2msselect * from `listingattachment` where `listingattachment`.`listingId` = 15268 and `listingattachment`.`listingId` is not null and `type` = 'article' and `primary` = 1 limit 1
        Bindings
        • 0: 15268
        • 1: article
        • 2: 1
        Backtrace
        • var/www/html/sbb/shared/storage/framework/views/3968f797b22a9c6b17ff202289cdb425.php:299
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php:22
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:75
      • 6162bf581736fa7f4e9b70a52a1034b4.php#2seniorsbb_db_dev3msselect * from `articles` where `articles`.`deleted_at` is null order by `id` desc limit 3
        Backtrace
        • var/www/html/sbb/shared/storage/framework/views/6162bf581736fa7f4e9b70a52a1034b4.php:2
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php:22
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:75
      App\Models\ListingAttachments
      8ListingAttachments.php#?
      App\Models\Article
      7Article.php#?
      App\Models\Category
      2Category.php#?
      App\Models\ArticleCategory
      2ArticleCategory.php#?
      App\Models\Company
      2Company.php#?
      App\Models\Books
      2Books.php#?
      App\Models\Listing
      1Listing.php#?
      App\Models\ListingContacts
      1ListingContacts.php#?
      App\Models\Contact
      1Contact.php#?
          ClearShow all
          Date ↕MethodURLData
          #12025-07-07 15:32:43GET/articles/captioned-telephone-relay-service-101-from-pennsylvania-relay42726