How a Certified Senior Advisor Saves Time & Money

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Senior Care Authority - Pittsburgh Market

For more information about the author, click to view their website: Senior Care Authority - Pittsburgh

Posted on

Mar 12, 2026

When families begin navigating senior care, they are often overwhelmed by choices, emotions, and uncertainty. A certified senior advisor serves as a trusted guide and advocate—helping families make confident, informed decisions. Below are six key ways an eldercare advisor provides real value to families.

 

1. Saves Time With Expert Guidance

The senior care system is complex and time-consuming to navigate alone. Families often spend countless hours researching communities, making phone calls, scheduling tours, and trying to understand different care levels.

A certified senior advisor streamlines this entire process by starting with a thorough assessment of your loved one’s needs, preferences, and situation. From there, the advisor identifies appropriate options, pre-screens communities, and coordinates next steps. This saves families from visiting places that are not a good fit and reduces the overall timeline for finding quality care.

For busy families balancing work, children, and caregiving responsibilities, this expert guidance can be the difference between months of stress and a much faster, smoother transition.

2. Reduces Stress and Family Conflict

The senior care system is complex and time-consuming to navigate alone. Families often spend countless hours researching communities, making phone calls, scheduling tours, and trying to understand different care levels.

A certified senior advisor streamlines this entire process by starting with a thorough assessment of your loved one’s needs, preferences, and situation. From there, the advisor identifies appropriate options, pre-screens communities, and coordinates next steps. This saves families from visiting places that are not a good fit and reduces the overall timeline for finding quality care.

For busy families balancing work, children, and caregiving responsibilities, this expert guidance can be the difference between months of stress and a much faster, smoother transition.

 3. Helps Avoid Costly Mistakes

One of the most expensive mistakes families make is choosing care that doesn’t truly fit, either selecting too much care or not enough. Both can result in unnecessary expenses, frequent moves, and added stress.

An eldercare advisor looks beyond today’s needs and considers how care requirements may change over time. This forward-thinking approach helps families avoid decisions that could lead to higher costs or disruptive transitions later.

By helping families understand care levels, pricing structures, and long-term implications, advisors play a key role in protecting both financial resources and care continuity.

 4. Provides Unbiased, Family-Focused Recommendations

At Senior Care Authority, advisors work for families, not for any single senior living community. This independence allows advisors to focus entirely on what is best for the senior and the family.

Advisors take time to understand health needs, lifestyle preferences, budgets, family dynamics, and geographic priorities. Recommendations are based on this full picture, ensuring that options are personalized and aligned with what truly matters to the family.

This unbiased guidance gives families confidence that they are receiving honest, objective recommendations and not sales-driven suggestions.

5. Offers Trusted Local Expertise

Senior care varies significantly by location. The quality, availability, and reputation of communities can differ widely, even within the same city.

A local eldercare advisor brings valuable insight into which communities have strong care standards, reliable staffing, specialized programs, and solid reputations. Advisors also understand local pricing trends, waitlists, and availability, helping families make more realistic and informed decisions.

This local expertise often saves families from costly missteps and helps them identify high-quality options they may not have discovered on their own.

Senior Care Authority Offers Ongoing Support and Peace of Mind

Eldercare is not a one-time decision. Health conditions can change, care needs can increase, and family circumstances can evolve.

Senior Care Authority advisors continue to support families after placement, serving as an ongoing resource and advocate. Whether a family needs help reassessing care, planning for future transitions, or addressing concerns, the advisor remains a trusted point of contact. This long-term relationship provides families with peace of mind, knowing they have a knowledgeable professional to turn to; not just during a crisis, but throughout the entire aging journey.

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caregiver supportCommunity-based programsCertain residential care servicesSkilled nursing when medically appropriateDisability-related assistanceThe Right Arrangement Depends on the PersonSome older adults can remain at home with limited support.Others may need more substantial assistance or a residential setting.AgeSouth's RoleThrough its ADRC and aging-services programs, AgeSouth helps families explore available options and understand relevant requirements.Clinical Needs Require Clinical AssessmentThe agency's guidance does not replace evaluation by licensed healthcare professionals when medical treatment or specialized nursing is necessary.Supporting Aging in PlaceAging in place generally means continuing to live in one's own home or community as support needs evolve.For many older adults, familiar surroundings and personal routines remain important.Common BarriersThese may include:Mobility limitationsDifficulty maintaining a householdLimited transportationReduced meal preparation 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caregiver education through Caregiver Colleges, newsletters, and information about support groups.Respite CareQualifying caregivers may be able to access temporary support, depending on program requirements and available funding.Caregiver EligibilityThe program addresses several caregiver populations, including those caring for older adults and individuals with Alzheimer's disease or related dementias.Understanding Long-Term Care Ombudsman ServicesLong-term care residents have important rights concerning dignity, safety, care, and participation in decisions.AgeSouth participates in the Long-Term Care Ombudsman Program, which supports residents of covered long-term care facilities.Ombudsman Responsibilities May IncludeProviding information about resident rightsReceiving complaintsInvestigating relevant concernsWorking toward complaint resolutionSupporting resident and family councilsIdentifying issues affecting long-term care residentsWho Can Contact an Ombudsman?Residents, relatives, friends, facility staff, and other concerned individuals may contact the program.Confidentiality MattersThe program follows applicable confidentiality and consent requirements when addressing complaints.Independent AdvocacyOmbudsman services help advocate for residents' interests and rights.They do not replace emergency services, regulatory enforcement authorities, or private legal representation when those are needed.Legal Assistance and Elder RightsSome older adults encounter problems involving benefits, housing, consumer transactions, or financial exploitation.Legal assistance may be necessary to protect rights and resolve certain disputes.AgeSouth funds a Legal Assistance Program for qualifying older adults.Published Areas of Assistance IncludePowers of attorneyAdvance healthcare directivesWillsConsumer mattersElder abuse and exploitationCertain housing concernsAccess to healthcareIncome and benefits disputesEligibility RequirementsThe program provides assistance for eligible noncriminal, non-fee-generating civil legal matters, generally serving adults aged 60 and older.AgeSouth's ResponsibilityAgeSouth supports access to the program; actual legal representation and advice must be provided by appropriately qualified professionals.Ask About AvailabilityCase acceptance depends on eligibility, program scope, and legal service capacity.Benefits Navigation as Part of a Larger SystemMany older adults are eligible for programs they do not fully understand.Potential resources may relate to healthcare, prescriptions, nutrition, or household expenses.AgeSouth's Benefits AssistanceThrough its ADRC, the agency screens for potential assistance and helps individuals understand relevant applications.Medicare CounselingAgeSouth's State Health Insurance Assistance Program provides free, unbiased Medicare information.Other AssistanceBenefits navigation may also involve SNAP food assistance, Medicare Savings Programs, and other qualifying resources.Eligibility Decisions Remain With Government ProgramsAgeSouth does not independently approve Medicare, Medicaid, SNAP, or other government benefits.Its role is to provide information, counseling, and assistance.Health Promotion and Community EngagementAn Area Agency on Aging also supports programs that help older adults stay involved in their communities.AgeSouth provides information about wellness classes, volunteer opportunities, and community programs.Activities May AddressFall prevention awarenessAppropriate physical activityHealth educationSocial connectionsVolunteer involvementCommunity participationDifferent People Need Different OpportunitiesAn individual interested in volunteering may need different information from someone looking for suitable wellness activities.Programs Change Over TimeCurrent schedules, eligibility rules, and registration requirements should be confirmed directly.Why Advocacy Is Important for Older AdultsAdvocacy is a major part of an Area Agency on Aging's responsibility.Older adults may face barriers when seeking services, understanding their rights, or addressing concerns within care settings.Advocacy May InvolvePromoting access to community servicesSupporting resident rightsIncreasing public awarenessIdentifying unmet needsEncouraging coordinated solutionsHelping people understand available complaint proceduresIndividual and System-Level ConcernsSome issues involve one person's need for assistance.Others reveal broader problems, such as service shortages or transportation barriers.A Regional PerspectiveArea Agencies on Aging can help identify recurring challenges and coordinate responses with public and community organizations.When Families Should Contact AgeSouthAgeSouth's Aging and Disability Resource Center is intended as an early point of contact for aging-related questions.Consider Calling WhenAn older adult wants to remain at home but needs more assistanceA family caregiver needs supportLong-term care options are becoming difficult to understandA resident has concerns about rights in a care facilityPublic benefits appear confusingLegal assistance may be neededFamily members need community service referralsA person wants to learn about local wellness or volunteer programsYou Do Not Need to Know the Program NameCallers can explain their circumstances and ask which services may be relevant.Follow-Up May Be RequiredSome programs involve assessments, referrals, applications, or waiting lists.Preparing for an ADRC Options Counseling ConversationAn organized description of needs can help AgeSouth identify appropriate resources.Information to PrepareAgeSouth recommends having information such as:Basic personal informationGross monthly incomeInsurance coverageRecent hospitalizationsMedical equipmentRelevant diagnosesCurrent assistance needsExplain Your Main ConcernsA useful description might focus on difficulty maintaining independence, an increase in caregiver responsibilities, or uncertainty about long-term care options.Ask About the Next StepClarify whether a referral, assessment, application, or follow-up appointment is required.Protect Personal InformationShare sensitive information through the agency's approved procedures.Understanding Eligibility and Service AvailabilityDifferent Area Agency on Aging programs have different requirements.Potential Eligibility FactorsThese may include:AgeIncomeDisabilityCaregiver relationshipFunctional limitationsResidencyProgram prioritiesAvailable fundingNot Every Program Is Limited to Adults Over 60AgeSouth explains that while many federally funded services serve people aged 60 and older or caregivers, certain programs also assist adults with disabilities of other ages.Availability Is Not GuaranteedEnrollment may depend on funding, assessments, provider capacity, and waiting lists.Ask About AlternativesIf one program is unavailable, the ADRC may help identify other appropriate resources.Expert Tip: Ask for a Coordinated Support PlanArea Agency on Aging Tip: When contacting AgeSouth, explain your most pressing needs and ask which public, nonprofit, or private resources could work together to address them. Clarify who provides each service, what eligibility rules apply, and whether a waiting list exists.For example, a family caregiver may need both occasional respite and information about longer-term support options. Discussing these needs together can help create a more coordinated approach instead of contacting unrelated services one at a time.Frequently Asked Questions About AgeSouth Escambia1. Is AgeSouth the official Area Agency on Aging for Escambia County, Alabama?Yes. AgeSouth operates through the South Alabama Regional Planning Commission, which is designated as the Area Agency on Aging for Region 8. Its service region includes Escambia County, Alabama.2. What does an Area Agency on Aging do?An Area Agency on Aging plans, coordinates, funds, monitors, and supports services for older adults and caregivers. It may provide some programs directly while contracting with community organizations for others. Services can include resource navigation, caregiver support, nutrition, legal assistance, and advocacy.3. Can AgeSouth help families understand long-term care options?Yes. Its Aging and Disability Resource Center provides unbiased options counseling, information, and referrals concerning home- and community-based services and other long-term care resources. Clinical assessments and program eligibility decisions remain the responsibility of appropriate professionals and agencies.4. Does AgeSouth provide advocacy for nursing home residents?AgeSouth participates in the Long-Term Care Ombudsman Program, which helps residents of covered long-term care facilities understand their rights and address complaints or concerns. The program follows applicable confidentiality and consent requirements.5. How can Escambia County residents contact AgeSouth?Residents can contact the AgeSouth Aging and Disability Resource Center at 251-706-4680 or email [email protected]. The center's published hours are Monday through Friday, 8:00 a.m. to 4:30 p.m., with visits available by appointment.Strengthening Independence Through Coordinated Aging ServicesAging well involves more than obtaining one service or completing one application.Older adults and caregivers may need information about in-home assistance, public benefits, caregiver resources, long-term care choices, advocacy, and community programs at different times.These needs can overlap, making coordination especially important.For residents throughout Escambia County, Alabama, AgeSouth Escambia provides access to the region's designated Area Agency on Aging.Through the South Alabama Regional Planning Commission, AgeSouth works with state and federal aging programs and community organizations to support independence, dignity, and informed choices.Its responsibilities include regional planning, program coordination, advocacy, long-term care information, caregiver support, and access to appropriate community services.The agency also operates an Aging and Disability Resource Center where individuals can begin exploring resources based on their actual circumstances.Some services are delivered directly, while others are provided through contracted or referred organizations.Eligibility, waiting lists, and available funding determine which programs an individual may receive.By understanding how the Area Agency on Aging system works, families can more effectively navigate support options and prepare for changing needs.A coordinated approach helps put the focus where it belongs: on the older adult's preferences, rights, well-being, and ability to remain connected to the community.Learn More About AgeSouth EscambiaLooking for Area Agency on Aging resources and senior advocacy in Escambia County, Alabama?Visit AgeSouth Escambia on SeniorsBlueBook.com to explore its Area Agencies on Aging listing and learn more about community support, long-term care information, and caregiver resources.Contact AgeSouth's Aging and Disability Resource Center for information about options counseling, eligibility screening, caregiver programs, resident advocacy, and community-based services.

Local Services By This Author

Senior Care Authority Pittsburgh

Housing Resources 651 Holiday Drive, Pittsburgh, Pennsylvania, 15220

Senior Care Authority is a senior care consulting firm that helps families find the right care for their loved ones in the Pittsburgh area. Their team of Certified Senior Advisors (CSAs) are experts in senior care and can help you navigate the complex healthcare system, understand your options, and make informed decisions. Senior Care Authority is committed to providing compassionate and personalized care to their clients. FINDING SENIOR LIVING OPTIONSMaking the right care decision for your loved one can be a daunting task. There are so many options; the terminology is often unfamiliar and the terrain unknown. Senior Care Authority of Pittsburgh, Pennsylvania will streamline the process to make it easier for you to make informed choices and reduce the stress and pressure associated with such important decisions.Our team of Certified Senior Advisors carefully inspects locations from mid-to-larger size communities as well as smaller, residential care homes. We meet the staff, residents, family members when possible. State reports are reviewed to advise you of any citations or complaints issued against a particular provider. We have comprehensive knowledge and experience with all facets of senior living, from Independent Living to Assisted Living, to Memory Care and Skilled Nursing.Your Advisor will meet with you in person to discuss your options and then accompany you on visits to places that meet your criteria. We ensure that all your questions are answered, and assist with paperwork and negotiations. The hallmark of our service commitment is that we are by your side every step of the way.We are paid a referral fee by the communities and care homes so there is no cost to you for our placement services. In the rare case where we are not contracted with a community, your Advisor will let you know at the outset and explain any fees that might be incurred, should you choose that location. You can expect total transparency from us and we respect your right to choice.ELDERCARE CONSULTINGSometimes our families need help with challenging transitions, endless decision-making and navigating a complex healthcare system. This can include facilitating essential conversations between family members, locating a skilled nursing facility, home care agency or caregiver selection, long distance caregiving, finding the right resources and learning how to access them, or regular visits to your loved one, providing you with "peace of mind" when you are unable to visit.  It can be comforting to have someone partner with you who is outside the emotional landscape of the family: doing research, talking to providers, organizing paperwork, or finding those "needle in a haystack" resources  a go-to person you can turn to when things get overwhelming. No care plan is cookie cutter. We customize our services for your family. We are your advocates on this often difficult journey and help you track the endless details.There is no cost for an initial consultation. You and your Advisor can get to know each other and decide if working together is a good fit to meet your needs.ADVOCACYAn advocate can be a good friend to have on your side, especially when things get complicated. When navigating the healthcare system, sometimes there is so much information being offered that it is nearly impossible to hold it alone and sort out what you have been told. As your advocate and coach, we do our best to ensure that everyone understands the information being dispensed and that your questions are answered appropriately.FAMILY COACHINGA third party who is outside of the emotional landscape of the family during tough decision-making can be a great benefit. Each family has its own dynamic and a coach can help make sure everyone is heard and seen, and that everyone is treated fairly, even if you dont all agree. Your coach can help your family find consensus or at least encourage everyones point of view to be voiced and listened to calmly. We are not therapists. We are trained to empower families to move forward with whatever process is most beneficial. Initial consultations are always offered at no charge.Kathy Thompson is the owner of Senior Care Authority for the Pittsburgh area of Allegheny and Westmoreland counties. She became a Certified Senior Advisor to help families and seniors navigate the broad, confusing, and stressful decisions regarding senior living options. From her mothers fight with cancer, she has learned that life can change instantly. Her mission is to help families get the necessary resources and information they need in a timely fashion to be able to make the best educated decision for their elder parent or loved ones.Kathy understands that choosing the right senior care is a difficult decision, and she is here to help you every step of the way.  Contact her for an initial consultation and see how she can make a difference for the senior in your life.

Senior Care Authority - Pittsburgh

Housing Placement & Resource Specialists 651 Holiday Drive, Pittsburgh, Pennsylvania, 15220

Senior Care Authority is a senior care consulting firm that helps families find the right care for their loved ones in the Pittsburgh area. Their team of Certified Senior Advisors (CSAs) are experts in senior care and can help you navigate the complex healthcare system, understand your options, and make informed decisions. Senior Care Authority is committed to providing compassionate and personalized care to their clients. FINDING SENIOR LIVING OPTIONSMaking the right care decision for your loved one can be a daunting task. There are so many options; the terminology is often unfamiliar and the terrain unknown. Senior Care Authority of Pittsburgh, Pennsylvania will streamline the process to make it easier for you to make informed choices and reduce the stress and pressure associated with such important decisions.Our team of Certified Senior Advisors carefully inspects locations from mid-to-larger size communities as well as smaller, residential care homes. We meet the staff, residents, family members when possible. State reports are reviewed to advise you of any citations or complaints issued against a particular provider. We have comprehensive knowledge and experience with all facets of senior living, from Independent Living to Assisted Living, to Memory Care and Skilled Nursing.Your Advisor will meet with you in person to discuss your options and then accompany you on visits to places that meet your criteria. We ensure that all your questions are answered, and assist with paperwork and negotiations. The hallmark of our service commitment is that we are by your side every step of the way.We are paid a referral fee by the communities and care homes so there is no cost to you for our placement services. In the rare case where we are not contracted with a community, your Advisor will let you know at the outset and explain any fees that might be incurred, should you choose that location. You can expect total transparency from us and we respect your right to choice.ELDERCARE CONSULTINGSometimes our families need help with challenging transitions, endless decision-making and navigating a complex healthcare system. This can include facilitating essential conversations between family members, locating a skilled nursing facility, home care agency or caregiver selection, long distance caregiving, finding the right resources and learning how to access them, or regular visits to your loved one, providing you with "peace of mind" when you are unable to visit.  It can be comforting to have someone partner with you who is outside the emotional landscape of the family: doing research, talking to providers, organizing paperwork, or finding those "needle in a haystack" resources  a go-to person you can turn to when things get overwhelming. No care plan is cookie cutter. We customize our services for your family. We are your advocates on this often difficult journey and help you track the endless details.There is no cost for an initial consultation. You and your Advisor can get to know each other and decide if working together is a good fit to meet your needs.ADVOCACYAn advocate can be a good friend to have on your side, especially when things get complicated. When navigating the healthcare system, sometimes there is so much information being offered that it is nearly impossible to hold it alone and sort out what you have been told. As your advocate and coach, we do our best to ensure that everyone understands the information being dispensed and that your questions are answered appropriately.FAMILY COACHINGA third party who is outside of the emotional landscape of the family during tough decision-making can be a great benefit. Each family has its own dynamic and a coach can help make sure everyone is heard and seen, and that everyone is treated fairly, even if you dont all agree. Your coach can help your family find consensus or at least encourage everyones point of view to be voiced and listened to calmly. We are not therapists. We are trained to empower families to move forward with whatever process is most beneficial. Initial consultations are always offered at no charge.Kathy Thompson is the owner of Senior Care Authority for the Pittsburgh area of Allegheny and Westmoreland counties. She became a Certified Senior Advisor to help families and seniors navigate the broad, confusing, and stressful decisions regarding senior living options. From her mothers fight with cancer, she has learned that life can change instantly. Her mission is to help families get the necessary resources and information they need in a timely fashion to be able to make the best educated decision for their elder parent or loved ones.Kathy understands that choosing the right senior care is a difficult decision, and she is here to help you every step of the way.  Contact her for an initial consultation and see how she can make a difference for the senior in your life.

Senior Care Authority - North Pittsburgh

Senior Transition Services 2009 Mackenzie Way Suite 100, Cranberry Township, Pennsylvania, 16066

Senior Care Authority is a senior care consulting firm that helps families find the right care for their loved ones in the North Pittsburgh area. Their team of Certified Senior Advisors (CSAs) are experts in senior care and can help you navigate the complex healthcare system, understand your options, and make informed decisions. Senior Care Authority is committed to providing compassionate and personalized care to their clients. FINDING SENIOR LIVING OPTIONSMaking the right care decision for your loved one can be a daunting task. There are so many options; the terminology is often unfamiliar and the terrain unknown. Senior Care Authority of North Pittsburgh, Pennsylvania will streamline the process to make it easier for you to make informed choices and reduce the stress and pressure associated with such important decisions.Our team of Certified Senior Advisors carefully inspects locations from mid-to-larger size communities as well as smaller, residential care homes. We meet the staff, residents, family members when possible. State reports are reviewed to advise you of any citations or complaints issued against a particular provider. We have comprehensive knowledge and experience with all facets of senior living, from Independent Living to Personal Care and Assisted Living, to Memory Care and Skilled Nursing.Your Advisor will meet with you in person to discuss your options and then accompany you on visits to places that meet your criteria. We ensure that all your questions are answered and assist with paperwork and negotiations. The hallmark of our service commitment is that we are by your side every step of the way.We are paid a referral fee by the communities and care homes so there is no cost to you for our placement services. In the rare case where we are not contracted with a community, your Advisor will let you know at the outset and explain any fees that might be incurred, should you choose that location. You can expect total transparency from us and we respect your right to choice.ELDERCARE CONSULTINGSometimes our families need help with challenging transitions, endless decision-making and navigating a complex healthcare system. This can include facilitating essential conversations between family members, locating a skilled nursing facility, home care agency or caregiver selection, long distance caregiving, finding the right resources and learning how to access them, or regular visits to your loved one, providing you with "peace of mind" when you are unable to visit.  It can be comforting to have someone partner with you who is outside the emotional landscape of the family: doing research, talking to providers, organizing paperwork, or finding those "needle in a haystack" resources  a go-to person you can turn to when things get overwhelming. No care plan is cookie cutter. We customize our services for your family. We are your advocates on this often difficult journey and help you track the endless details.There is no cost for an initial consultation. You and your Advisor can get to know each other and decide if working together is a good fit to meet your needs.ADVOCACYAn advocate can be a good friend to have on your side, especially when things get complicated. When navigating the healthcare system, sometimes there is so much information being offered that it is nearly impossible to hold it alone and sort out what you have been told. As your advocate and coach, we do our best to ensure that everyone understands the information being dispensed and that your questions are answered appropriately.FAMILY COACHINGA third party who is outside of the emotional landscape of the family during tough decision-making can be a great benefit. Each family has its own dynamic and a coach can help make sure everyone is heard and seen, and that everyone is treated fairly, even if you dont all agree. Your coach can help your family find consensus or at least encourage everyones point of view to be voiced and listened to calmly. We are not therapists. We are trained to empower families to move forward with whatever process is most beneficial. Initial consultations are always offered at no charge.Cara Lapic loves helping seniors and their families! Let her and her team help you.She wants to get to know your family and your unique situation and connect you with solutions that enable your family to thrive.Senior Care Authority North Pittsburgh is in its third year of business helping families. Over the years, we have helped many families along their journey, connecting them with elder law attorneys, realtors, financial and medical professionals, home care and home health professionals and a myriad of others resources too numerous to list.  Many of our clients are seeking assistance with finding residential living options (e.g., Independent Living, Assisted Living / Personal Care and Memory Care). We make it our business to know the communities well and to understand their unique cultures and areas of expertise.  We work hard to align individual preferences and needs to help ensure success for the family.Cara has been called "a nerd"!  She is constantly studying and learning new things to support the families that she partners with. She spent almost thirty years in the financial services industry doing analytical and consultative work.  She has her doctorate in Information Systems and Communications and several certifications in the senior space - Certified Senior Advisor (CSA), Certified Dementia Practitioner and is a Beyond Driving with Dignity Professional.  She tells the families that the more that they share, the more she can help -  and she means that. We each have a journey unique to our family Cara understands that solutions are not a one size fits all.She appreciates being part of the national Senior Care Authority Network with similarly driven and trained professionals who serve throughout the United States.  She is happy to connect you with resources in your area.Cara lives in the North Pittsburgh area of Pennsylvania with her husband, Dan, two girls, Maizie Elle and Evelina Shae, two Bengal cats, Remy and Luna and a Dachshund, Ms. Molly. In her free time, Cara spends time with family and friends, and is always studying and learning new things!