SBB University Caregiving Resources | Caregiver Burnout and Stress Management presented by Dr. A Randazzo, PsyD, LicensedPsychologist with AR Psychological Services.Doing it all for someone you love can be beautiful and fulfilling, but it can also cause fatigue. As Americas population ages and the number of those with severe health issues increases, caregivers find themselves in similar situations, especially during the pandemic. Join SBB University, the Senior Source and Dr. A. Randazzo as we explore stress, surge depletion, caregiver burnout and stress management in this interactive seminar.CLICK TO VIEW THE VIDEOSBB University Caregiving Resources is provided courtesy of Kathleen Warshawsky, BSN, RN, Seniors Blue Book, and Kare Works.

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Join Kathleen Warshawsky, BSN RN, for a Seniors Blue Book Senior Care Spotlight, featuring Tavis Schriefer, CEO of teleCalm.What is teleCalm?The teleCalm service stopsproblem calls for seniors whether they live at home or in a senior living community.We especially help those living with Alzheimers and dementia by keeping them safely connected to family and friends.Our service reduces senior isolation. We help seniors maintain their independence, while helping family caregivers prevent phone-related problems such as late-night calls, repeated calls, and 911 abuse. Plus, we stop 100% of telemarketer/scam calls.How do you do that?Family caregivers subscribe to the teleCalm service for their loved one, and it replaces any existing home phone service provider. Our service works whether the senior lives at home or in a senior living community even in memory care, where ordinary phone service is not allowed.We provide a small wireless adapter that the telephone plugs into. They dont need to have existing phone service or internet service.The family caregiver manages all the features and benefits of our service remotely through the teleCalm Caregiver app on their smartphone.If a family wants your service for their loved one in senior living, does the community have to already have your service installed?No. Were currently in over 170 communities across the US. In the majority of these communities, the family member has brought the teleCalm adapter into their loved ones apartment and plugged it in themselves. The great thing is we dont touch the communitys telephone wiring and we dont use the community Wi-Fi. Our wireless adapter uses cellular but has a standard phone jack on the back to plug in any standard home telephone.What do your customers tell you they like most about the teleCalm service?Our customers love how simple our service is to use. If you know how to add a contact in your cell phone, you will find it easy to use our Caregiver app to manage the teleCalm service.For many, our service has been life-changing for their family whether its stopping all those late night and repeated calls, or stopping their loved ones from getting scammed, or stopping the frequent inappropriate 911 calling. Often times, we have been the only way their loved one can keep a telephone because we are able to stop all the bad calls, while keeping them connected with their family and friends.Our customers also love teleCalms personal touch to support. Our US-based customer support is manned by staff who have been caregivers themselves so they understand first-hand the issue families are going through.What changes have you seen since COVID-19?Since the COVID-19 pandemic began in the US, weve witnessed the same concerns that we are all seeing on the news regarding senior isolation, both at home and in senior livings.We hear this firsthand in the phone calls with our new customers as they as they are searching for ways to stay connected with their elderly family members.teleCalm is helping to reduce social isolation in seniors, especially during pandemic and were providing peace of mind to the families.Since the stay-at-home orders and the lockdowns in senior livings, our customers are talking with their loved ones longer. The average phone call is now over 70% longer then pre-COVID calls.Since families cant visit their loved one in person, they are spending more time talking to them on the phone.Some new customers thought that maybe they had to wait until the lockdowns were over before they could install teleCalm service in their loved ones senior living apartment, but thats not true.We continue to add new subscribers during COVID-19. Normally the caregiver brings the adapter in and sets it up, but during COVID, the senior living staff have been more than willing to set it up for the family, because it only takes 10 minutes.Besides teleCalm, have you seen any other technologies that can be helpful for seniors, especially during these times? Well, on the telephone side, a lot of families like these photo dial telephones that allow their loved ones to make calls by touching the picture of the person instead of dialing the phone number.Also, with all of us staying at home, we are watching a lot more TV. There is this one type of speaker thats specifically designed for the hearing impaired. It enhances the voices, making them clearer, while toning down the background music and noises that often make it difficult to understand the dialog.Then theres this unique adaptive clothing company that customizes your loved ones existing clothing, replace the need for buttons with hidden Velcro or magnets, making it easier for seniors to dress themselves.You can learn more about some of these items here:http://www.telecalmprotects.com/dags/How would someone find out more about teleCalm?Theres a wealth of knowledge on our website at teleCalmProtects.com, and they can also call us at 888-701-0411.

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Current print copies of Seniors Blue Book Greater Dallas are available at a Grocery Store Near You!You may also view it online now! CLICK HERE TO VIEW SENIORS BLUE BOOK GREATER DALLAS!StoreStreet AddressCityZipWhole Foods5100 Beltline roadAddison75001Tom Thumb 14280 Marsh LnAddison75001Market Street985 W Bethany DrAllen75013Tom Thumb 900 W McDermott DrAllen75013Albertsons2150 North Josey LnCarrollton75006Tom Thumb 4112 N Josey Ln Ste 142ACarrollton75007Market StreetDenton Tap & TX 121 BypassCoppell75019Tom Thumb 106 N Denton Tap RdCoppell75019Tom Thumb 7000 Snider PlzDallas75205Central Market5750 E Lovers LnDallas75206Tom Thumb 5809 E Lovers LnDallas75206Tom Thumb 7117 Inwood RdDallas75209Tom Thumb 6333 E Mockingbird Ln #134Dallas75214Albertsons320 Casa Linda PlazaDallas75218Tom Thumb3878 Oaklawn AveDallas75219Tom Thumb 4001 Villanova StDallas75225Tom Thumb 7700 W Northwest Hwy Ste 100Dallas75225Tom Thumb 5959 Royal Ln Ste 522Dallas75230Tom Thumb 11920 Preston RdDallas75230Tom Thumb 10455 N Central Expy Ste 115Dallas75231Tom Thumb 8698 Skillman StDallas75243Tom Thumb 3757 Forest LnDallas75244Tom Thumb 18212 Preston RdDallas75252Tom Thumb14999 Preston Rd Ste 100BDallas75254Albertsons4625 Frankford Rd.Dallas75287Albertsons2321 West University DriveDenton76201Whole Foods105 Stacy Road Fairview75069Tom Thumb 4301 Cross Timbers Rd.Flower Mound75028Tom Thumb 745 Cross Timbers RdFlower Mound75028Market Street11999 Dallas ParkwayFrisco75034Tom Thumb 4848 Preston RdFrisco75034Tom Thumb 5550 FM 423Frisco75034Tom Thumb 2535 Firewheel Pkwy Ste 100Garland75040Tom Thumb 925 Northwest HwyGarland75041Tom Thumb 2645 Arapaho RoadGarland75044Albertsons215 N Carrier ParkwayGrand Prairie75050Tom Thumb 4215 S Carrier PkwyGrand Prairie75052Tom Thumb 4000 William D Tate BlvdGrapevine76051Tom Thumb 302 S Park BlvdGrapevine76051Tom Thumb4000 William D Tate BlvdGrapevine76051Whole Foods4100 Lomo Alto DriveHighland Park75219Whole Foods4041 Waller Creek Highland village75077Tom Thumb4010 North MacArthur BlvdIrving75038Tom Thumb 1075 W Round Grove RdLewisville75067Tom Thumb6800 W. Virginia PkwyMcKinney75069Albertsons3001 S Central ExpyMcKinney75069Tom Thumb3001 Hardin BlvdMcKinney75070Market Street6100 W Eldorado PkwyMcKinney75070Tom Thumb1501 Pioneer RdMesquite75149Tom Thumb 3945 Legacy Dr Ste APlano75023Tom Thumb 7801 Alma Dr Plano75025Tom Thumb 2200 14th StPlano75074Tom Thumb 3100 Independence Pkwy Ste 211Plano75075Whole Foods2201 Preston RoadPlano75093Market Street1929 Preston RoadPlano75093Tom Thumb 5968 W Parker Rd Plano75093Tom Thumb 39 Arapaho Village RdRichardson75080Tom Thumb 1380 W Campbell RdRichardson75080Tom Thumb 3411 Custer PkwyRichardson75080Albertsons2165 E Buckingham RdRichardson75081Tom Thumb 3070 N Goliad StRockwall75087Tom Thumb8805 Lakeview PkwyRowlett75088Tom Thumb 100 W Southlake Blvd Ste 200Southlake76092Tom Thumb921 Westgate WayWylie75098

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SBB UniversityCaregiving Resources!Seniors Blue Book &the Area Agency on Aging of North Central Texas partnered to provide this program aboutresources for successful caregiving..Technology Designed to Support CaregiversWelcomeCaregiving Technology PresentationIntroduction/OverviewTelephone TechnologyCaregiving Voice TechnologyEmergency Response and Medication Management TechnologyTablet Socialization and Interactive TechnologyTransportation TechnologyCaregiving Panel Q & APanelists:Tavis Schriefer | teleCalmShaun Mitra | BrioCareBrandy Bailey | SendaRideBonnie Resnick-Destruel | Family Care ServicesSusan Rogers | McNair Dallas LawModerator: Kathleen Warshawsky, BSN, RN | Seniors Blue BookPsychosocial needs of older adultsThe focus of the program is to promote an improved understanding of the technology resources available to assist caregivers with the goal of supporting the increased physical and psychosocial needs of older adults and their caregivers.Assisting older adults to meet these basic needs includes meeting not only their physical needs, but also meeting their psychosocial needs, which is their emotional and mental well-being.Everyone has a need to feel worthwhile, loved, and secure in their relationships with others. And Having this need at least partially met contributes to their overall health and wellbeing.According to the Oxford dictionary, psychosocial means the interrelation of social factors and individual thought and behaviors.So, Addressing their psychosocial needs, means addressing their mental, social and physical needs.Some of the common psychological issues affecting older adults may include anxiety, depression, delirium, dementia, personality disorders, and substance abuse. Common social and emotional issues may involve the loss of autonomy, grief, fear, loneliness, financial constraints, and the lack of a social network, especially during this time of social distancing and isolation.Some of the technology we will hear about today can assist with meeting these needs and in turn, help promote comfort and dignity of the older adults we are caring for.Watch the presentation!Handout: Caregiver Resources | Technology To Support Health Aging

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